January 26, 2016
Grand Rapids, MI — Service Express, a leading provider of Third Party Maintenance (“TPM”) services for mission-critical data center infrastructure, has acquired Compu-Fix, a TPM provider serving the Pittsburgh market and surrounding areas. Service Express plans to leverage the strong reputation and service capabilities of Compu-Fix to bolster its presence in the geography and to offer existing and new customers superior maintenance services.
Since 1986, Service Express has provided TPM services for mission critical data center infrastructure focused on server and storage equipment. Service Express has extensive expertise across a broad range of products including IBM, HP, Sun, Dell and Proliant servers, along with EMC, STK, NetApp and Hitachi storage equipment. Service Express also provides additional service solutions such as hardware system solutions, sales and upgrades, OS support, and data center relocations. Today, Service Express services more than 2,500 maintenance customers across 33 offices in 15 states.
Based in West Mifflin, PA, Compu-Fix is a recognized leader in hardware support and managed services for companies in the Pittsburgh area. Compu-Fix has extensive expertise across a broad range of products including IBM, HP, Sun, Dell and Proliant servers and supports more than 300 customers ranging from small local businesses to Fortune 500 companies.
“Compu-Fix has an extremely strong presence in its markets and is highly regarded in terms of its dedication to customer service and high quality support which aligns very well with our mission at Service Express. We are excited to partner with Compu-Fix to address the broader needs of the combined customer base and create a larger platform to more effectively and efficiently provide best-in-class services throughout the region,” says Ron Alvesteffer, President and CEO of Service Express.
“At Compu-Fix our number one priority is providing best-in-class customer service and support. Service Express and Compu-Fix are very complementary in terms of their commitment to customer service and breadth of product offerings and we are confident that we will be able to provide immediate incremental value to our customers out of the gate as a result,” says David Babcock, Founder and CEO of Compu-Fix.