Service Express Opens New Office in the Washington, D.C. Area
August 26, 2019
Grand Rapids, MI/Washington, D.C. – Service Express, a leading Third-Party Maintenance (TPM) provider headquartered in Michigan, has opened their newest service office in the Washington, D.C. area. Specializing in post-warranty server, storage and network support, Service Express offers cost-effective and customer-focused data center solutions for a wide variety of industries. Service Express has established coverage in and around the capitol city, but this opening marks its first local office in the D.C. area.
“With Ashburn’s transformative ‘Data Center Alley’ and the saturation of businesses within the D.C. area, this location is an ideal spot for Service Express to deliver our brand of flexible and responsive local service to a thriving market,” said Service Express President and CEO Ron Alvesteffer. “As we continue to grow both our national and international footprint, our new D.C. office cements our East Coast service area.”
Service Express’ growth has been propelled by both organic expansion (opening 2-3 new offices per year) and the acquisition of TPM providers in Pittsburgh and NYC. Double-digit revenue growth year over year is also driven by employee achievement which is supported by the company’s unique Core Value to “help our people achieve their personal, professional and financial goals.”
Service Express is recognized for its employee-focused corporate culture with multiple awards including Forbes’ America’s Best Small Companies, 101 Best and Brightest Companies to Work For in the Nation®, Entrepreneur’s Top 25 Best Midsize Company Cultures, and Great Place to Work®/Fortune Magazine’s Top 20 Best Workplaces for Consulting & Professional Services.
Premier offerings such as ServiceEdge™, PartsEdge™, OnDeck™ Predictive Sparing, and ExpressConnect™ customer portal maximize data center uptime and deliver a better customer experience, resulting in Service Express’ industry-leading Net Promoter Score of 89.
The new office is located at 22560 Glenn Drive, Suite 118, Sterling, VA 20164.
About Service Express
Service Express is a leading third-party maintenance (TPM) provider of hardware support for data center infrastructure focused on mission-critical server, storage, and network equipment. In addition to post-warranty maintenance, Service Express offers hardware system solutions, sales and upgrades, OS support, IT asset recovery and data center relocation services. Founded in 1993, Service Express maintains multivendor data center equipment for mid-to-large organizations worldwide, including hospitals, universities, manufacturing facilities, financial institutions, government agencies and Fortune 500 companies. For more information about Service Express, visit serviceexpress.com.