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Third-Party Maintenance Provider Service Express Opens New Connecticut Office

August 6, 2019

Grand Rapids, MI/Shelton, CT – Service Express, a leading Third-Party Maintenance (TPM) provider headquartered in Michigan, opened their newest service office in Connecticut on August 6. Specializing in post-warranty server, storage and network support, Service Express offers cost-effective data center solutions and customer-focused service for a wide variety of industries.

“Connecticut has a diverse business population with all industries represented, including several of the largest universities on the East Coast and headquarters for many of the country’s largest insurance carriers,” said Service Express President and CEO Ron Alvesteffer. “By opening a regional office in Connecticut, Service Express will not only be able to provide local support to the numerous accounts in the state, but also increase our footprint on the East Coast and provide more seamless support to the current customers in neighboring states.”

Service Express’ growth has been propelled by both organic expansion (opening 2-3 new offices per year) and the acquisition of TPM providers in Pittsburgh and NYC. Double-digit revenue growth year over year is also driven by employee achievement which is supported by the company’s unique Core Value to “help our people achieve their personal, professional and financial goals.”

Service Express is recognized for its employee-focused corporate culture with multiple awards including Forbes’ America’s Best Small Companies, 101 Best and Brightest Companies to Work For in the Nation®, Entrepreneur’s Top 25 Best Midsize Company Cultures, and Great Place to Work®/Fortune Magazine’s Top 20 Best Workplaces for Consulting & Professional Services.

With premier offerings like ServiceEdge™, PartsEdge™, OnDeck™ Predictive Sparing, and ExpressConnect™ customer portal, Service Express leads the industry with a Net Promoter Score of 89.

The new office is located at 4 Research Dr., Suite 402, Shelton, Connecticut 06484.


About Service Express

Service Express is a leading third-party maintenance (TPM) provider of hardware support for data center infrastructure focused on mission-critical server, storage, and network equipment.  In addition to post-warranty maintenance, Service Express offers hardware system solutions, sales and upgrades, OS support, IT asset recovery and data center relocation services. Founded in 1993, Service Express maintains multivendor data center equipment for mid-to-large organizations worldwide, including hospitals, universities, manufacturing facilities, financial institutions, government agencies and Fortune 500 companies. For more information about Service Express, visit serviceexpress.com.

For press inquiries, please contact Josh Leatherman at jleatherman@serviceexpress.com or call 616-698-2221

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