Talent Acquisition Specialist

Talent Acquisition

Grand Rapids, MI

At Service Express, we believe in growing the business from the inside out! We start with hiring passionate people, give them work that excites them, provide opportunity to grow, and focus on serving . . .

Role & Responsibilities
Perks & Benefits
About Team
Why Service Express?
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At Service Express, we believe in growing the business from the inside out!

We start with hiring passionate people, give them work that excites them, provide opportunity to grow, and focus on serving our customers with excellence. Our unique recruiting process helps us identify the right talent for our teams and gives candidates the opportunity to spend time interviewing us as well!

If you are someone that is energized by connecting people to their passions, then you may be a fit for our Talent Acquisition Specialist position

What we are looking for in a candidate:

  • A passion for building relationships and enjoys learning the “why” behind a candidate’s experience
  • Someone that understands people are complex, takes time to work the process and is able to laugh with the team through the ups and downs of the “recruiting roller-coaster”
  • Enjoys collaborating and working as a team to meet hiring needs
  • Someone with a desire to learn and grow, both personally and professionally, in order to help drive our team forward for the future
  • Ability to communicate clear messages in addition to strong active listening skills
  • Track record of responding quickly to problems with good judgement and resourcefulness
  • Ability to adapt in a frequently changing environment and ability to work independently
  • Demonstrated ability to oversee multiple projects from start to finish with a great attention to detail

Here is a snapshot of your day-to-day responsibilities:  


  • Manage the full cycle of recruiting for multiple positions: sourcing resumes/candidates, conducting phone interviews and scheduling interviews, tracking and reporting on candidate and interview data
  • Partner with leaders to help identify hiring needs and provide expertise in hiring and talent planning
  • Provide leaders with information or training related to interviewing or documentation of interview findings
  • Work with hiring leaders and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria
  • Maintain a variety of recruiting sources that provide appropriate candidate flow
  • Conduct reference or background checks on job applicants
  • Build and nurture relationships with prospective talent and manage ongoing candidate sourcing relationships
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations as needed
  • Maintain up to date industry trends to have competitive advantage in recruiting efforts

Strategic Initiatives

  • Develop and implement strategic initiatives for recruiting diverse talent in a national footprint
  • Track and report key metrics designed to measure and predict activity and effectiveness
  • Develop and implement effective recruitment plans and selection strategies for assigned business areas
  • Partner with leaders to uncover and forecast needs thus developing customized recruiting strategies
  • Propose and participate in ongoing best practices and improvements to our current recruitment efforts


  • Prepare and maintain appropriate documentation as required by law
  • Updates job knowledge by participating in educational opportunities

Here is what Service Express can offer you…

  • Workplace flexibility with a company that empowers its employees
  • Continued opportunity to grow your career by continuous investment in your professional development
  • 401K with company match
  • Paid volunteer hours and birthday off
  • 50% health club membership reimbursement
  • Collaborative company that focuses on providing our employees and customers through the best experience

Service Express is an equal opportunity employer. Authorization to work in the U.S. is a precondition of employment. Service Express does not sponsor applicants for work visas.

We process your information in accordance with our Privacy Policy . For European residents, click here to review our fair processing notice.

Perks & Benefits

Your well-being is important to us. It’s why we give you a range of benefits from healthcare to 401k and a few extra perks along the way.

Paid Parental Leave

Take the time you need to support your family without worrying about work tasks. We understand you have bigger things going on, and we’re here to support your growing family.

Flexible Work Environment

We want to help you work how you work best. Find your healthy work-life balance here. Our people have the flexibility they need to make it happen.

Health Reimbursement

CrossFit, Yoga, Zumba, or whatever else keeps you moving, we help by covering 50% of your monthly fitness membership cost. This also includes digital fitness subscriptions!

About The Team

Our teams don’t work in silos — we all interact and support one another in a variety of ways.

You can count on those around you for collabo-ration, empowerment and inspiration. Anything is possible with the guidance of servant leaders and hard-working team members. And that’s just the beginning.

Why Service Express?

We’ve been delivering outstanding customer and technical service for server, storage and networking equipment since 1993. 500+ motivated employees fuel us in over 50 offices throughout the U.S., and we’re adding new opportunities every day.

Our Awards

Thanks to the shared commitment with our team, our rewarding environment
is being recognized by these leaders in workplace cultures!

Keep track of similar opportunities!

Ready To Join Us?

We’re always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know
someone who would be the right fit, share this opportunity.

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