Network & Security Consultant

Network Services

Bedford, UK

Job Summary: To be responsible for the design, implementation and support of Blue Chip and customer systems and solutions based on the Network and security platforms, including Disaster Recovery; prov . . .

Role & Responsibilities
Perks & Benefits
About Team
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Job Summary:

To be responsible for the design, implementation and support of Blue Chip and customer systems and solutions based on the Network and security platforms, including Disaster Recovery; providing support to customers and client personnel as part of contracted managed service contracts; supporting Sales and Client Services teams.


  • Design, implement and support Blue Chip internal systems based on Network and Security platforms
  • Design, implement and support the Disaster Recovery process for Blue Chip internal network based systems
  • Provide assistance to internal sales staff in pre and post sales activities as it relates to the provision of Network & Security based services
  • To provide assistance and support to customers and client personnel as part of the services covered by Network and Security service contracts
  • Provide support, guidance and assistance to internal and external personnel in the use of Network and Security technology and connectivity solutions
  • Ongoing support to Client Services in delivering contracted services
  • Maintain currency with design & best practice enhancements and emerging technologies
  • Designing and implementing solutions based on Network & Security platforms
  • Supporting Client Services in pre-sales customer facing activities, providing high quality technical design and proposal documentation
  • Work closely with other team members to implement projects
  • Training of other team members to ensure service and project delivery is maintained at all times
  • Resolving support calls and attending customer sites as appropriate
  • Provide 3rd level support to all contracted services customers
  • To undertake training as discussed and agreed in order to ensure up to date knowledge for Cisco and Checkpoint Support is maintained
  • Assist Client Services with provision of knowledge and/or documentation in support of contracted services
  • Provision of automated routines to assist with the requirements of contracted services remote and hosted support contracts as requested by the Technical and Function Leads or Client Services
  • Undertake other related tasks as requested by the Technical Lead.

Skills & attributes:

  • At least 6+ years experience, able to demonstrate taking ownership and designing solutions to meet the customers needs
  • Minimum qualifications such as Cisco CCNP certified in ether Routing and Switching and/or Data Centre
  • Check Point certified to CCSE (CCSA will be considered)
  • Routing technologies (BGP, OSPF) including VRF
  • Switching technologies (VPC, Spanning Tree, Cisco Nexus 7K, 5K and 2K. Catalyst 6500 & 4500 series Switches)
  • Load balancing technologies
  • Experience with VMWare
  • Demonstrable Linux experience
  • Demonstrable Alcatel Lucent SROS experience
  • Proven track record of supporting WAN/LAN based network services
  • Experience of network security & firewalls (Cisco & Checkpoint products)
  • Extensive knowledge & use of Microsoft applications (inc. VISIO)
  • Experience of using network management & diagnostic tools
  • Thorough knowledge of TCP/IP protocols and be able to troubleshoot connectivity issues using Wireshark/Tcpdump.
  • Conform to Blue Chip procedures / policies
  • Ability to produce technical documents & procedures
  • Experience in responding to RFP, RFQ or other Bid documentation
  • Strong organisational and administrative skills
  • Ability to motivate staff and foster collaboration
  • Identify personal development / training for team
  • Mentoring of team members
  • Excellent problem determination, analytical and resolution skills
  • Transformation & automation of repetitive tasks
  • Excellent communication skills internally & externally
  • Ability to demonstrate initiative
  • Excellent customer facing skills (professional & confident)
  • Sharing Expertise and knowledge with other engineers
  • Ability to work well under pressure
  • Proactive
  • Time management skills
  • Willingness to work unsociable hours
  • Be aware & adopt inter-related technologies

Service Express is an equal opportunity employer. Authorization to work in the U.S. is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Perks & Benefits

Your well-being is important to us. It’s why we give you a range of benefits from healthcare to 401k and a few extra perks along the way.

Paid Parental Leave

Take the time you need to support your family without worrying about work tasks. We understand you have bigger things going on, and we’re here to support your growing family.

Flexible Work Environment

We want to help you work how you work best. Find your healthy work-life balance here. Our people have the flexibility they need to make it happen.

Health Reimbursement

CrossFit, Yoga, Zumba, or whatever else keeps you moving, we help by covering 50% of your monthly fitness membership cost. This also includes digital fitness subscriptions!

About The Team

Our teams don’t work in silos — we all interact and support one another in a variety of ways.

You can count on those around you for collabo-ration, empowerment and inspiration. Anything is possible with the guidance of servant leaders and hard-working team members. And that’s just the beginning.

Why Service Express?

We’ve been delivering outstanding customer and technical service for server, storage and networking equipment since 1993. 500+ motivated employees fuel us in over 50 offices throughout the U.S., and we’re adding new opportunities every day.

Our Awards

Thanks to the shared commitment with our team, our rewarding environment
is being recognized by these leaders in workplace cultures!

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Ready To Join Us?

We’re always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know
someone who would be the right fit, share this opportunity.

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