Employee Experience Coordinator

Talent Acquisition

Grand Rapids, MI

At Service Express, we believe that great work starts with great people! Looking for the right people to be on our team is a top priority for us, but we know we can’t ask people to join our team wit . . .

Role & Responsibilities
Perks & Benefits
About Team
Why Service Express?
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At Service Express, we believe that great work starts with great people! Looking for the right people to be on our team is a top priority for us, but we know we can’t ask people to join our team without knowing more about us!

The role of the Employee Experience Coordinator is to ensure a positive experience for all new hires starting at Service Express throughout the globe. This position has the flexibility to work remotely but requires the ability to go into the Grand Rapids offices every other week as needed to assemble and ship onboarding boxes.

Here’s what this position is all about:

  • Coordinate with Service Express leaders to achieve smooth integration of external candidates and internal employees transferring into their new roles
  • Serve as point of contact leading up to and during onboarding weeks, administering packets, equipment, and first-week schedules
  • Partner with Learning & Development, Talent Acquisition, and Human Resources teams to support employee lifecycle initiatives, improve processes, and increase impact around employee experience
  • Track and distribute gifts as part of the referral program and milestone celebratory moments for employees
  • Collaborate with Talent Acquisition Director and Marketing team on employment branding efforts as well as with Leadership and Human Resources teams on the execution and assessment of employee engagement surveys
  • Update employee information in applicant tracking and human resources systems

What we are hoping you will bring to the Service Express team:

  • Administrative and customer service experience, which included utilizing Microsoft Office and social media
  • Background in recruiting or human resources role is helpful but not required
  • Ability to effectively work on multiple deliverables with strong attention to detail and prioritize workload accordingly

We Offer:

  • Workplace flexibility that empowers our employees
  • Personal growth and advancement opportunities
  • Paid volunteer hours and birthday off
  • Several health insurance offerings that start on day one
  • 50% health club membership reimbursement
  • Company 401k match

Service Express is an equal opportunity employer. Authorization to work in the U.S. is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Perks & Benefits

Your well-being is important to us. It’s why we give you a range of benefits from healthcare to 401k and a few extra perks along the way.

Paid Parental Leave

Take the time you need to support your family without worrying about work tasks. We understand you have bigger things going on, and we’re here to support your growing family.

Flexible Work Environment

We want to help you work how you work best. Find your healthy work-life balance here. Our people have the flexibility they need to make it happen.

Health Reimbursement

CrossFit, Yoga, Zumba, or whatever else keeps you moving, we help by covering 50% of your monthly fitness membership cost. This also includes digital fitness subscriptions!

About The Team

Our teams don’t work in silos — we all interact and support one another in a variety of ways.

You can count on those around you for collabo-ration, empowerment and inspiration. Anything is possible with the guidance of servant leaders and hard-working team members. And that’s just the beginning.

Why Service Express?

We’ve been delivering outstanding customer and technical service for server, storage and networking equipment since 1993. 500+ motivated employees fuel us in over 50 offices throughout the U.S., and we’re adding new opportunities every day.

Our Awards

Thanks to the shared commitment with our team, our rewarding environment
is being recognized by these leaders in workplace cultures!

Keep track of similar opportunities!

Ready To Join Us?

We’re always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know
someone who would be the right fit, share this opportunity.

Apply for this Job


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