Workshop Technician

Information Technology

Wetherby, UK

To provide a full installation, maintenance and repair service to Service Express computer systems and hardware in accordance the hardware manufacture processes, to be able to help Global Sales orders . . .

Role & Responsibilities
Perks & Benefits
About Team
Why Service Express?
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To provide a full installation, maintenance and repair service to Service Express computer systems and hardware in accordance the hardware manufacture processes, to be able to help Global Sales orders in the completion of their tasks. Have the ability to load base and customer operating systems as and when needed.

Duties

  • To ensure that all systems and parts i.e., disks, tapes drives, and peripherals are fully tested in the prescribed manner.
  • To ensure that all parts are to be booked out of workshop when fully tested or being moved out of the department.
  • Prioritize testing of critical stock and sale items when notified. 
  • Make sure that all Supplier parts are tested within 30 day of arriving for the warranty period.
  • A team member to be in workshop at all times (communicate with team for lunch breaks )
  • Ensure that the test / staging area and work benches are kept safe and tidy at all times.
  • Liaise with engineers and update them on the testing status of all allocated work, update the systems with the jobs progress.
  • All test bed systems are to be kept operational at all times.
  • Load operating systems as and when required.
  • To undertake any other task assigned to them by their line manager.
  • Identifying any training requirements and keeping up to date with any changes in system procedures.
  • Regular training with engineers for continued development.

 

Key result areas

  • Diagnostic and Repair Skills
  • Basic understanding of various operating systems and desktops/laptops and printers
  • Knowledge of various multi-vendor servers (e.g. HPE/DELL/IBM/SUN)
  • Knowledge of various multi-vendor storage arrays (e.g. HP/IBM/DELL/EMC/NETAPP)
  • Knowledge of multi-vendor tape drives and libraries
  • Knowledge of various multi-vendor networking products
  • Knowledge of SAN’s
  • Knowledge of disk subsystems

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Perks & Benefits

Your well-being is important to us. It’s why we give you a range of benefits from healthcare to 401k and a few extra perks along the way.

Paid Parental Leave

Take the time you need to support your family without worrying about work tasks. We understand you have bigger things going on, and we’re here to support your growing family.

Flexible Work Environment

We want to help you work how you work best. Find your healthy work-life balance here. Our people have the flexibility they need to make it happen.

Health Reimbursement

CrossFit, Yoga, Zumba, or whatever else keeps you moving, we help by covering 50% of your monthly fitness membership cost. This also includes digital fitness subscriptions!

About The Team

Our teams don’t work in silos — we all interact and support one another in a variety of ways.

You can count on those around you for collabo-ration, empowerment and inspiration. Anything is possible with the guidance of servant leaders and hard-working team members. And that’s just the beginning.

Why Service Express?

We’ve been delivering outstanding customer and technical service for server, storage and networking equipment since 1993. 500+ motivated employees fuel us in over 50 offices throughout the U.S., and we’re adding new opportunities every day.

Our Awards

Thanks to the shared commitment with our team, our rewarding environment
is being recognized by these leaders in workplace cultures!

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Ready To Join Us?

We’re always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know
someone who would be the right fit, share this opportunity.

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