Brocade Support & Network Maintenance
Cost-Effective Brocade Support Services
Are you part of an IT team responsible for doing more with less? One solution for successfully navigating cutbacks includes both lowering maintenance expenses and keeping equipment running longer.
Your Brocade network equipment helps maximize network performance and we help you with uptime and extending the life of your Brocade Foundry: BigIron, FastIron and NetIron. With Service Express’ Brocade support & maintenance services, you’ll find more flexibility and significant savings over OEM maintenance.
Improved service & savings
Save 30-70% on your Brocade support.
Third-Party Brocade Support Advantages
Is Service Express’ Brocade support & network maintenance service a better fit for your data center network operations?
Technical expertise
Rely on a dedicated engineer who understands your Brocade data center equipment, business goals and priority outcomes.
Greater value
Experience user-friendly service. Spend less time “managing” support for your issues and significantly reduce your Brocade network maintenance service costs.
Easy and direct
Placing a service call can be almost as frustrating as the underlying problem, which is why we don’t make you jump through hoops or sit on hold.
Service Express’ approach to…
The Service Call
- Call our friendly stateside customer support pros.
- Answer these easy questions: Your name, company, contact number, location of problem equipment and brief description of the problem.
- Talk over the issue directly with your dedicated engineer in 30 minutes or less. Average callback time is <10
Brocade Support Service Options
*Software updates can be provided to resolve equipment failure (Bug, Patch, etc)
Supported Brocade Network Maintenance Products
Brocade BigIron
- BigIron B8G
- BigIron B8000
Brocade FastIron
- FCX648S
- FES4802
- FESX424HF
- FI-424C
- FWS4802
- FWS624
Brocade NetIron
- NetIron NSR24
*We continuously add to our supported products—if you do not see your equipment listed, please contact us.
Looking for EOL & EOSL dates for your network equipment?
Meeting Your Coverage Needs
Choose the Service Level Agreement that is the best fit for your Brocade data center support.
24×7
30-minute engineer callback
Four hour on-site response
24/7/365
Same Business Day
30-minute engineer callback
Four hour on-site response
M-F, 8am-5pm
Next Business Day
30-minute engineer callback
Next business day on-site response
M-F, 8am-5pm
Custom
Need a customized solution?
We’ll work with you to create an SLA that meets your needs.
View all of our data center supported products
Service Express
Data Center and Network Third-Party Hardware Maintenance
97%
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Get a quote for Brocade support services
Learn how Service Express support can help maximize the value of your Brocade network equipment