F5 Networks Support & Maintenance

F5 Support to Extend the Life of Your Equipment

High performance BIG-IP® networking platforms can manage even the heaviest traffic loads. If your current F5 equipment is meeting your business demands, it could be time to consider the strategic use of third-party F5 support. You can avoid a costly refresh and continue getting the most value from your equipment with support from Service Express.

We will maintain your equipment uptime while saving you the effort and high cost of a hardware refresh. Take control of your refresh cycle and benefit with quick, reliable onsite service.

F5 Data Center Support

Cost-effective F5 support

Save up to 70% on your F5 hardware maintenance.

Advantages of Third-Party F5 Support

How is our F5 Networks maintenance a better fit for your data center network strategy?

Greater Value

Experience user-friendly service. Spend less time “managing” support for your issues and significantly reduce your F5 Networks maintenance costs.

Flexibility

As your priorities shift to meet current demands, you can make changes to your support without penalty. Update your coverage terms and adjust equipment levels at anytime.

Expertise

Meet the ongoing maintenance demands of your data center with the support of our knowledgeable engineers and advisors.

Supported F5 Networks Maintenance Products

BIG-IP 2000 Series

  • F5-BIG-LTM-2000S 
  • F5-BIG-LTM-2000S-MS 
  • F5-BIG-LTM-2000S-RAX 
  • F5-BIG-LTM-2200S 
  • F5-BIG-LTM-2200S-RAX 
  • F5-BIG-DNS-2000S 
  • F5-BIG-DNS-2200S 
  • F5-BIG-GTM-2000S 
  • F5-BIG-GTM-2200S 
  • F5-BIG-APM-2000S-25 
  • F5-BIG-APM-2000S-B 
  • F5-BIG-APM-2000S-M 
  • F5-BIG-APM-2200S 
  • F5-BIG-APM-2200S-B 
  • F5-BIG-APM-2200S-M 
  • F5-BIG-AFM-2000S 
  • F5-BIG-AFM-2200S 
  • F5-BIG-ASM-2000S 
  • F5-BIG-ASM-2200S 
  • F5-BIG-ASM-2200S-LIC 

BIG-IP 4000 Series

  • F5-BIG-LTM-4000S
  • F5-BIG-LTM-4000S-LIC
  • F5-BIG-LTM-4200V
  • F5-BIG-GTM-4200V
  • F5-BIG-DNS-4000S
  • F5-BIG-DNS-4200V
  • F5-BIG-AFM-4000S
  • F5-BIG-AFM-4200V
  • F5-BIG-APM-4000S-B
  • F5-BIG-APM-4000S-M
  • F5-BIG-APM-4200V-B
  • F5-BIG-APM-4200V-M
  • F5-BIG-ASM-4000S
  • F5-BIG-ASM-4200V

BIG-IP 5000 Series

  • F5-BIG-LTM-5000S
  • F5-BIG-LTM-5050S
  • F5-BIG-LTM-5050S-RAX
  • F5-BIG-LTM-5200V
  • F5-BIG-LTM-5250V
  • F5-BIG-LTM-5250V-F
  • F5-BIG-LTM-5250V-RAX
  • F5-BIG-BPEM-5250V
  • F5-BIG-GTM-5200V
  • F5-BIG-DNS-5000S
  • F5-BIG-DNS-5050S
  • F5-BIG-DNS-5200V
  • F5-BIG-DNS-5250V
  • F5-BIG-APM-5200V-B
  • F5-BIG-APM-5200V-M
  • F5-BIG-APM-5250V-B
  • F5-BIG-APM-5250V-F-B
  • F5-BIG-APM-5250V-F-M
  • F5-BIG-APM-5250V-M
  • F5-BIG-ASM-5000S
  • F5-BIG-ASM-5050S
  • F5-BIG-ASM-5200V
  • F5-BIG-ASM-5250V
  • F5-BIG-AFM-5000S
  • F5-BIG-AFM-5050S
  • F5-BIG-AFM-5200V
  • F5-BIG-AFM-5250V
  • F5-BIG-AFM-5250V-F
  • F5-BIG-PEM-5200V
  • F5-BIG-PEM-5250V

BIG-IP 7000 Series

  • F5-BIG-LTM-7000S
  • F5-BIG-LTM-7050S
  • F5-BIG-LTM-7050S-RAX
  • F5-BIG-LTM-7055S
  • F5-BIG-LTM-7200V
  • F5-BIG-LTM-7200V-F
  • F5-BIG-LTM-7200V-S
  • F5-BIG-LTM-7250V
  • F5-BIG-LTM-7250V-MS
  • F5-BIG-LTM-7250V-RAX
  • F5-BIG-LTM-7250VRL10
  • F5-BIG-LTM-7250VRL20
  • F5-BIG-LTM-7255V
  • F5-BIG-LTM-7255V-MS
  • F5-BIG-LTM-7255V-MS6
  • F5-BIG-LTM-7255VM-S12
  • F5-BIG-LTM-7255VM-S20
  • F5-BIG-GTM-7200V
  • F5-BIG-DNS-7000S
  • F5-BIG-DNS-7050S
  • F5-BIG-DNS-7055S
  • F5-BIG-DNS-7200V
  • F5-BIG-DNS-7200V-F
  • F5-BIG-DNS-7250V
  • F5-BIG-DNS-7255V
  • F5-BIG-AFM-7000S
  • F5-BIG-AFM-7050S
  • F5-BIG-AFM-7055S
  • F5-BIG-AFM-7200V
  • F5-BIG-AFM-7250V
  • F5-BIG-AFM-7255V
  • F5-BIG-APM-7200V-B
  • F5-BIG-APM-7200V-F-B
  • F5-BIG-APM-7200V-F-M
  • F5-BIG-APM-7200V-M
  • F5-BIG-APM-7250V-B
  • F5-BIG-APM-7250V-M
  • F5-BIG-APM-7255V-B
  • F5-BIG-APM-7255V-M
  • F5-BIG-ASM-7000S
  • F5-BIG-ASM-7050S
  • F5-BIG-ASM-7055S
  • F5-BIG-ASM-7200V
  • F5-BIG-ASM-7250V
  • F5-BIG-ASM-7255V
  • F5-BIG-PEM-7200V
  • F5-BIG-PEM-7250V
  • F5-BIG-PEM-7255V
  • F5-BIG-BPEM-7250V
  • F5-BIG-BPEM-7255V

BIG-IP 10000 Series

  • F5-BIG-GTM-10200V
  • F5-BIG-LTM-10000S
  • F5-BIG-LTM-10050S
  • F5-BIG-LTM-10055S
  • F5-BIG-LTM-10200V
  • F5-BIG-LTM-10200V-F
  • F5-BIG-LTM-10200V-S
  • F5-BIG-LTM-10250V
  • F5-BIG-LTM-10250V-LIC
  • F5-BIG-LTM-10255V
  • F5-BIG-LTM-10350V
  • F5-BIG-DNS-10000S
  • F5-BIG-DNS-10050S
  • F5-BIG-DNS-10055S
  • F5-BIG-DNS-10200V
  • F5-BIG-DNS-10200V-F
  • F5-BIG-DNS-10200V-S
  • F5-BIG-DNS-10250V
  • F5-BIG-DNS-10255V
  • F5-BIG-DNS-10350V
  • F5-BIG-APM-10200V-B
  • F5-BIG-APM-10200V-M
  • F5-BIG-APM-10250V-B
  • F5-BIG-APM-10250V-M
  • F5-BIG-APM-10255V-B
  • F5-BIG-APM-10255V-M
  • F5-BIG-APM-10200V-F-B
  • F5-BIG-APM-10200V-F-M
  • F5-BIG-AFM-10000S
  • F5-BIG-AFM-10050S
  • F5-BIG-AFM-10055S
  • F5-BIG-AFM-10200V
  • F5-BIG-AFM-10250V
  • F5-BIG-AFM-10255V
  • F5-BIG-AFM-10350V
  • F5-BIG-ASM-10000S
  • F5-BIG-ASM-10050S
  • F5-BIG-ASM-10055S
  • F5-BIG-ASM-10200V
  • F5-BIG-ASM-10250V
  • F5-BIG-ASM-10255V
  • F5-BIG-BPEM-10250V
  • F5-BIG-BPEM-10255V
  • F5-BIG-BPEM-10350V
  • F5-BIG-PEM-10200V
  • F5-BIG-PEM-10250V
  • F5-BIG-PEM-10255V
  • F5-BIG-PEM-10350V

BIG-IP 11000 Series

  • F5-BIG-LTM-11000
  • F5-BIG-LTM-11000-E
  • F5-BIG-LTM-11000-F
  • F5-BIG-LTM-11050-E-R
  • F5-BIG-LTM-11050-F
  • F5-BIG-LTM-11050-N-R
  • F5-BIG-LTM-11050-R
  • F5-BIG-GTM-11050
  • F5-BIG-GTM-11050-LIC
  • F5-BIG-GTM-11050-N
  • F5-BIG-AFM-11000
  • F5-BIG-AFM-11000-F
  • F5-BIG-AFM-11050
  • F5-BIG-AFM-11050-F
  • F5-BIG-AFM-11050-N
  • F5-BIG-ASM-11000

BIG-IP 12000 Series

  • F5-BIG-LTM-12250V
  • F5-BIG-DNS-12250V
  • F5-BIG-APM-12250V-B
  • F5-BIG-APM-12250V-M
  • F5-BIG-AFM-12250V
  • F5-BIG-ASM-12250V
  • F5-BIG-BPEM-12250V
  • F5-BIG-PEM-12250V

BIG-IP 1500 Platform

  • F5-BIG-LTM-1500
  • F5-BIG-LTM-1500-2GB
  • F5-BIG-LTM-1500-2GB-RS
  • F5-BIG-LTM-1500-RE
  • F5-BIG-LTM-1500-RE-RS
  • F5-BIG-LTM-1500-RS
  • F5-BIG-LTM-1500D2G-R
  • F5-BIG-GTM-1500
  • F5-BIG-GTM-1500-2GB-RS
  • F5-BIG-GTM-1500-RE
  • F5-BIG-GTM-1500-RE-RS
  • F5-BIG-GTM-1500-RS

BIG-IP 1600 Platform

  • F5-BIG-LTM-1600-4G-R
  • F5-BIG-LTM-1600-E-R
  • F5-BIG-LTM-1600-RAX
  • F5-BIG-LTM-1600-RE-R
  • F5-BIG-GTM-1600-4G-R
  • F5-BIG-GTM-1600-RE-R
  • F5-BIG-ASM-1600-4G
  • F5-BIG-APM-1600-4G
  • F5-BIG-APM-1610-4G
  • F5-BIG-AFM-1600-4G

3400 Platform

  • F5-BIG-LTM-3400
  • F5-BIG-LTM-3400-2GB
  • F5-BIG-LTM-3400-2GB-RS
  • F5-BIG-LTM-3400-RE
  • F5-BIG-LTM-3400-RE-RS
  • F5-BIG-LTM-3400-RS
  • F5-BIG-LTM-3400-D2G-R
  • F5-BIG-LTM-3410-2G-R

3600 Platform

  • F5-BIG-LTM-3600-4G-R
  • F5-BIG-LTM-3600-AS-R
  • F5-BIG-LTM-3600-E-R
  • F5-BIG-LTM-3600-RE-R
  • F5-BIG-AFM-3600-4G
  • F5-BIG-ASM-3600-4G-R
  • F5-BIG-ASM-3600-RE-R
  • F5-BIG-GTM-3600-4G-R

3900 Platform

  • F5-BIG-LTM-3900-8G-R
  • F5-BIG-LTM-3900-AS-R
  • F5-BIG-LTM-3900-E-R
  • F5-BIG-LTMI2-3900-R
  • F5-BIG-LTMI4-3900-R
  • F5-BIG-ASM-3900-8G-R
  • F5-BIG-GTM-3900-8G-R
  • F5-BIG-AFM-3900-8G

6400 Platform

  • F5-BIG-LTM-6400
  • F5-BIG-LTM-6400-4GB
  • F5-BIG-LTM-6400-4GB-RS
  • F5-BIG-LTM-6400-AS
  • F5-BIG-LTM-6400-AS-RS
  • F5-BIG-LTM-6400-DC-4GB-RS
  • F5-BIG-LTM-6400-DC-E2-N-RS
  • F5-BIG-LTM-6400-DC-E2-RS
  • F5-BIG-LTM-6400-DC-RS
  • F5-BIG-LTM-6400-E2
  • F5-BIG-LTM-6400-E2-RS
  • F5-BIG-LTM-6400-RE
  • F5-BIG-LTM-6400-RE-RS
  • F5-BIG-LTM-6400-RS
  • F5-BIG-LTM-6400-F2-R
  • F5-BIG-GTM-6400-4G-R
  • F5-BIG-GTM-6400-D4G-R

6800 Platform

  • F5-BIG-LTM-6800
  • F5-BIG-LTM-6800-4GB
  • F5-BIG-LTM-6800-4GB-RS
  • F5-BIG-LTM-6800-AS
  • F5-BIG-LTM-6800-AS-RS
  • F5-BIG-LTM-6800-E2
  • F5-BIG-LTM-6800-E2-RS
  • F5-BIG-LTM-6800-RE
  • F5-BIG-LTM-6800-RE-RS
  • F5-BIG-LTM-6800-RS
  • F5-BIG-LTM-6800-F2-R

6900 Platform

  • F5-BIG-LTM-6900-8G-R
  • F5-BIG-LTM-6900-AS-R
  • F5-BIG-LTM-6900-E-R
  • F5-BIG-LTM-6900-F-R
  • F5-BIG-LTM-6900-N-R
  • F5-BIG-LTM-6900S
  • F5-BIG-LTM-6900S-E
  • F5-BIG-GTM-6900-F
  • F5-BIG-GTM-6900-F-LIC
  • F5-BIG-GTM-6900-N
  • F5-BIG-AFM-6900-8G
  • F5-BIG-AFM-6900-F
  • F5-BIG-AFM-6900-N
  • F5-BIG-AFM-6900S
  • F5-BIG-ASM-6900-8G-R

8400 Platform

  • F5-BIG-LTM-8400
  • F5-BIG-LTM-8400-4GB
  • F5-BIG-LTM-8400-4GB-RS
  • F5-BIG-LTM-8400-AS
  • F5-BIG-LTM-8400-AS-RS
  • F5-BIG-LTM-8400-DC-4GB-RS
  • F5-BIG-LTM-8400-DC-E2-RS
  • F5-BIG-LTM-8400-DC-RS
  • F5-BIG-LTM-8400-E2
  • F5-BIG-LTM-8400-RE
  • F5-BIG-LTM-8400-RE-RS
  • F5-BIG-LTM-8400-RS
  • F5-BIG-LTM-8400-EF2-R
  • F5-BIG-LTM-8400-F2-R

8800 Platform

  • F5-BIG-LTM-8800-4GB-RS
  • F5-BIG-LTM-8800-AS-RS
  • F5-BIG-LTM-8800-E2-RS
  • F5-BIG-LTM-8800-RE-R

8900 Platform

  • F5-BIG-LTM-8900-AS-R
  • F5-BIG-LTM-8900-E-R
  • F5-BIG-LTM-8900-F-R
  • F5-BIG-LTM-8900-R
  • F5-BIG-LTM-8900-RL-R
  • F5-BIG-AFM-8900
  • F5-BIG-AFM-8900-F
  • F5-BIG-ASM-8900-R

8950 Platform

  • F5-BIG-LTM-8950-E-R
  • F5-BIG-LTM-8950-R
  • F5-BIG-LTM-8950-RL12
  • F5-BIG-LTM-8950-RL20
  • F5-BIG-LTM-8950-RL4
  • F5-BIG-LTM-8950-RL6
  • F5-BIG-LTM-8950S
  • F5-BIG-LTM-8950S-E
  • F5-BIG-LTMI10-8950-R
  • F5-BIG-LTMI16-8950-R
  • F5-BIG-LTMI8-8950-R
  • F5-BIG-AFM-8950
  • F5-BIG-AFM-8950S

BIG-IP i10600/ i10800

  • F5-BIG-LTM-I10600-CN
  • F5-BIG-DNS-I10600-CN
  • F5-BIG-LTM-I10800-CN
  • F5-BIG-LTM-I10800-D-CN

i800 Series

  • F5-BIG-LTM-800

i7000 Series

  • F5-BIG-LTM-I7600-CN
  • F5-BIG-LTM-I7800-D-CN

i15000 Series

  • F5-BIG-LTM-I15600-N
  • F5-BIG-LTM-I15800-N
  • F5-BIG-DNS-I15600-N
  • F5-BIG-DNS-I15800-N
  • F5-BIG-APM-I15800-NB
  • F5-BIG-APM-I15800-NM
  • F5-BIG-AFM-I15600-N
  • F5-BIG-AFM-I15800-N
  • F5-BIG-ASM-I15600-N
  • F5-BIG-ASM-I15800-N
  • F5-BIG-BPEM-I15800-N
  • F5-BIG-PEM-I15800-N

VIPRION 2000 Series

  • F5-VPR-LTM-B2100
  • F5-VPR-LTM-B2100-RE

VIPRION 4000 Series

  • F5-VPR-LTM-B4100
  • F5-VPR-LTM-B4100-RE
  • F5-VPR-LTM-B4100N
  • F5-VPR-LTM-B4200
  • F5-VPR-LTM-B4200-RE
  • F5-VPR-LTM-B4200N
  • F5-VPR-LTM-B4300
  • F5-VPR-LTM-B4300-RE
  • F5-VPR-LTM-B4340N
  • F5-VPR-LTM-B4340N-RE
  • F5-VPR-LTM-C4400-AC
  • F5-VPR-LTM-C4400-AC-RE
  • F5-VPR-LTM-C4400-DCN
  • F5-VPR-PEM-B4300
  • F5-VPR-PEM-B4340N
  • F5-VPR-ASM-B4340N
  • F5-VPR-AFM-B4300
  • F5-VPR-AFM-B4340N

Enterprise Manager 500/3000/4000

  • F5-EM-500
  • F5-EM-500-RE-RS
  • F5-EM-500-RS
  • F5-EM-3000-RE-RS
  • F5-EM-3000-RS
  • F5-EM-4000-R
  • F5-EM-4000-RE-R

8900 Platform

  • F5-BIG-LTM-8900-AS-R
  • F5-BIG-LTM-8900-E-R
  • F5-BIG-LTM-8900-F-R
  • F5-BIG-LTM-8900-R
  • F5-BIG-LTM-8900-RL-R
  • F5-BIG-AFM-8900
  • F5-BIG-AFM-8900-F
  • F5-BIG-ASM-8900-R

8950 Platform

  • F5-BIG-LTM-8950-E-R
  • F5-BIG-LTM-8950-R
  • F5-BIG-LTM-8950-RL12
  • F5-BIG-LTM-8950-RL20
  • F5-BIG-LTM-8950-RL4
  • F5-BIG-LTM-8950-RL6
  • F5-BIG-LTM-8950S
  • F5-BIG-LTM-8950S-E
  • F5-BIG-LTMI10-8950-R
  • F5-BIG-LTMI16-8950-R
  • F5-BIG-LTMI8-8950-R
  • F5-BIG-AFM-8950
  • F5-BIG-AFM-8950S

BIG-IP i10600/ i10800

  • F5-BIG-LTM-I10600-CN
  • F5-BIG-DNS-I10600-CN
  • F5-BIG-LTM-I10800-CN
  • F5-BIG-LTM-I10800-D-CN

i800 Series

  • F5-BIG-LTM-800

i7000 Series

  • F5-BIG-LTM-I7600-CN
  • F5-BIG-LTM-I7800-D-CN

i15000 Series

  • F5-BIG-LTM-I15600-N
  • F5-BIG-LTM-I15800-N
  • F5-BIG-DNS-I15600-N
  • F5-BIG-DNS-I15800-N
  • F5-BIG-APM-I15800-NB
  • F5-BIG-APM-I15800-NM
  • F5-BIG-AFM-I15600-N
  • F5-BIG-AFM-I15800-N
  • F5-BIG-ASM-I15600-N
  • F5-BIG-ASM-I15800-N
  • F5-BIG-BPEM-I15800-N
  • F5-BIG-PEM-I15800-N

VIPRION 2000 Series

  • F5-VPR-LTM-B2100
  • F5-VPR-LTM-B2100-RE

VIPRION 4000 Series

  • F5-VPR-LTM-B4100
  • F5-VPR-LTM-B4100-RE
  • F5-VPR-LTM-B4100N
  • F5-VPR-LTM-B4200
  • F5-VPR-LTM-B4200-RE
  • F5-VPR-LTM-B4200N
  • F5-VPR-LTM-B4300
  • F5-VPR-LTM-B4300-RE
  • F5-VPR-LTM-B4340N
  • F5-VPR-LTM-B4340N-RE
  • F5-VPR-LTM-C4400-AC
  • F5-VPR-LTM-C4400-AC-RE
  • F5-VPR-LTM-C4400-DCN
  • F5-VPR-PEM-B4300
  • F5-VPR-PEM-B4340N
  • F5-VPR-ASM-B4340N
  • F5-VPR-AFM-B4300
  • F5-VPR-AFM-B4340N

Enterprise Manager 500/3000/4000

  • F5-EM-500
  • F5-EM-500-RE-RS
  • F5-EM-500-RS
  • F5-EM-3000-RE-RS
  • F5-EM-3000-RS
  • F5-EM-4000-R
  • F5-EM-4000-RE-R

*We continually add to our supported products—if you do not see your equipment listed, please contact us.

Looking for EOL & EOSL dates for your network equipment?

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your F5 data center support.

24x7

30-minute engineer callback

Four hour onsite response

24/7/365

Same Business Day

30-minute engineer callback

Four hour onsite response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day onsite response

M-F, 8am-5pm

Custom

Need a customized solution?

We'll work with you to create an SLA that meets your needs.

View all of our data center supported products

Copy link
Powered by Social Snap