HPE Support & Maintenance

HPE Support: Experience a World-Class Approach 

HPE servers have a reputation for being reliable, stable and efficient. But when you have a problem, you need an HPE support contract with expert data center service that is responsive and effective.

When productivity is impacted, you know that every minute counts. Take control of your coverage with our world-class third-party HPE support.

HPE Support |HPE Server
HPE Support |HPE Logo

HPE Supported Products

Solutions and flexible HPE server maintenance contracts for post-warranty support, End-of-Life (EOL) and End-of-Service-Life (EOSL) equipment, gap coverage and HPE server warranty uplift.

HPE Integrity Systems

  • BL-Series
    • Integrity BL860
    • Integrity BL870
    • Integrity BL890
  • RX-Series
    • Integrity RX2620
    • Integrity RX2660
    • Integrity RX3600
    • Integrity RX6600

HPE Superdome

  • Superdome
  • Superdome 2

HPE ProLiant Servers

  • BL-Series Gen1 – Gen10
    • ProLiant BL20P
    • ProLiant BL25P
    • ProLiant BL460C
    • ProLiant BLC3000 / BLC7000
  • DL-Series Gen1 – Gen10
    • ProLiant DL320E
    • ProLiant DL320
    • ProLiant DL360
    • ProLiant DL380
    • ProLiant DL580
  • ML-Series Gen1 – Gen10
    • ML110
    • ML150
    • ML310 / ML3300 / ML350
    • ML530 / ML570

HPE BladeSystem

  • BladeSystem BC2000
  • BladeSystem BC2500

HPE Moonshot

  • 1500* 

 * We support all server blade options for this product. 

HPE 9000 Servers

  • J-Series
    • HP9000 J6000
    • HP9000 J6700
  • K-Series
    • HP9000 K750
    • HP9000 K580
  • RP-Series
    • HP9000 RP3440
    • HP9000 RP4440
    • HP9000 RP5450
    • HP9000 RP7400

HPE 3000

  • KS-Series
    • HP3000 969KS
    • HP3000 979KS
  • LX-Series
    • HP3000 927LX

DEC AlphaServer

  • Alpha DS10 / DS15
  • Alpha DS20 / DS25
  • Alpha ES40 / ES45
  • Alpha GS60 / GS80
  • Alpha SC45


  • VAX 3100
  • VAX 4000
  • VAX 4100 / 4200 / 4300
  • VAX 6200
  • VAX II
*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Looking for EOL & EOSL dates for your server equipment?

What You Can Expect: HPE Support With Service Express

24/7 x 365 Support

You can reach our in-house customer support team immediately – call or use ExpressConnect® anytime. When equipment goes down, you aren’t stuck at Level One.

30-Minute Engineer Callback

After placing your service ticket, you can discuss next steps with your primary engineer within 30 minutes or less.

Dedicated Engineers

Your on-site maintenance support is provided by your primary and secondary engineers. Consistent, multi-vendor expertise every time you need it.

97% First-Trip Success Rate

When a system goes down, you can rely on a quick, effective response to restore your operations and get your day back on track.

Predictive Sparing

Say “goodbye” to parts delays! Using the power of OnDeck® analytics, your parts are stocked locally before a failure occurs.

User-Friendly Support

Find simplicity in one agreement and put an end to managing multiple HPE Care Packs. We’re here to make data center support easy for you!

What Our Customers Are Saying

“Outstanding field service, personnel are very prompt in returning calls to notify us of situations.”

N.A., Senior Technology Support
Educational Services

Meeting Your HPE Support Coverage Needs

Choose the Service Level Agreement that is the best fit for your HPE data center support.


30-minute engineer callback

Four hour onsite response


Same Business Day

30-minute engineer callback

Four hour onsite response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day onsite response

M-F, 8am-5pm


Need a customized solution?

We'll work with you to create an SLA that meets your needs.

View all of our data center supported products