EMC Support & Hardware Maintenance

Cost-Effective EMC Support

Before you make the final decision to adopt EMC’s SAN, NAS and/or Flash as part of your data storage infrastructure, it’s essential to compare your options.

You have another option with third-party IT support. Talk to us to learn more about the many benefits we offer through Dell EMC third-party maintenance—including savings, ease of service and more.

Get more, spend less on Dell EMC support

Save up to 70% on your Dell EMC support. We can support EMC VNX hardware.

Flexible Dell EMC Support 

When it comes to Dell EMC support, you have more options than you think. It is possible to benefit from user-friendly coverage that can improve your service experience and maximize your EMC investment with an extended lifecycle.

i

FITS YOUR PRIORITIES

Get more control of your storage hardware refresh cycle with support that extends the life of your equipment past the Dell EMC warranty.

FITS YOUR IT BUDGET

Reduce your support costs up to 70% with EMC support & service that offers more customized options for you.

EMC support & maintenance - Avamar
Data Center Storage Maintenance

Is any of your data center storage equipment nearing the end of warranty coverage?

EMC Supported Products | EMC VNX & More

EMC Avamar

  • Avamar G2
  • Avamar G3
  • Avamar G4
  • Avamar G4S

EMC Clariion

CX Series

  • CX300
  • CX3-10 / CX3-20 / CX3-40
  • CX400
  • CX4-120 / CX4-240 / CX4-480
  • CX500
  • CX700

EMC Centera

  • Gen4LP

EMC Unity

  • Unity 300
  • Unity 600

VCE Vblock

  • Vblock 200
  • Vblock 300

EMC VPLEX

EMC XtremIO

  • X1
  • X2

EMC Celerra

  • NS Series
    • NS120
    • NS20
    • NS40
    • NS480
    • NS80
    • NS960
  • NX Series
    • NX4
    • NX4-CS

EMC Data Domain

  • Entry Level
    • DD100, DD500, DD600, DD800
  • Mid Range
    • DD900, DD2000, DD3000
  • High End
    • DD3000, DD4000, DD6000, DD9000

EMC Isilon

  • IQ Series
    • Isilon IQ108NL
    • Isilon IQ12000X
  • NL Series
    • Isilon NL400
    • Isilon NL410
  • S Series
    • Isilon S200
  • X Series
    • Isilon X400
    • Isilon X410

EMC Symmetrix / VMAX

  • Symmetrix 3.0
  • Symmetrix 4.0/4.8
  • Symmetrix 5.0/5.5
  • DMX, DMX2, DMX3, DMX4
  • VMAX 10K, 20K, 40K

EMC VNX Support

  • VNXe3100 / VNXe3150 / VNXe3300
  • VNX5100 / VNX5200 / VNX5300
  • VNX5400 / VNX5500 / VNX5600
  • VNX7500 / VNX7600
  • VNX8000

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Looking for EOL & EOSL dates for your storage equipment?

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your specific Dell EMC support requirements.

24x7

30-minute engineer callback

Four hour onsite response

24/7/365

Same Business Day

30-minute engineer callback

Four hour onsite response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day onsite response

M-F, 8am-5pm

Custom

Need a customized solution?

We'll work with you to create an SLA that meets your needs.

View all of our data center supported products

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