EMC Support & Hardware Maintenance
Cost-Effective EMC Support
Before you make the final decision to adopt EMC’s SAN, NAS and/or Flash as part of your data storage infrastructure, it’s essential to compare your options.
You have another option with third-party IT support. Talk to us to learn more about the many benefits we offer through Dell EMC third-party maintenance—including savings, ease of service and more.
Get more, spend less on Dell EMC support
Save up to 70% on your Dell EMC support. We can support EMC VNX hardware.
Flexible Dell EMC Support
When it comes to Dell EMC support, you have more options than you think. It is possible to benefit from user-friendly coverage that can improve your service experience and maximize your EMC investment with an extended lifecycle.
FITS YOUR PRIORITIES
Get more control of your storage hardware refresh cycle with support that extends the life of your equipment past the Dell EMC warranty.
FITS YOUR IT BUDGET
Reduce your support costs up to 70% with EMC support & service that offers more customized options for you.
Is any of your data center storage equipment nearing the end of warranty coverage?
EMC Supported Products | EMC VNX & More
EMC Avamar
- Avamar G2
- Avamar G3
- Avamar G4
- Avamar G4S
EMC Clariion
CX Series
- CX300
- CX3-10 / CX3-20 / CX3-40
- CX400
- CX4-120 / CX4-240 / CX4-480
- CX500
- CX700
EMC Centera
- Gen4LP
EMC Unity
- Unity 300
- Unity 600
VCE Vblock
- Vblock 200
- Vblock 300
EMC VPLEX
EMC XtremIO
- X1
- X2
EMC Celerra
- NS Series
- NS120
- NS20
- NS40
- NS480
- NS80
- NS960
- NX Series
- NX4
- NX4-CS
EMC Data Domain
- Entry Level
- DD100, DD500, DD600, DD800
- Mid Range
- DD900, DD2000, DD3000
- High End
- DD3000, DD4000, DD6000, DD9000
EMC Isilon
- IQ Series
- Isilon IQ108NL
- Isilon IQ12000X
- NL Series
- Isilon NL400
- Isilon NL410
- S Series
- Isilon S200
- X Series
- Isilon X400
- Isilon X410
EMC Symmetrix / VMAX
- Symmetrix 3.0
- Symmetrix 4.0/4.8
- Symmetrix 5.0/5.5
- DMX, DMX2, DMX3, DMX4
- VMAX 10K, 20K, 40K
EMC VNX Support
- VNXe3100 / VNXe3150 / VNXe3300
- VNX5100 / VNX5200 / VNX5300
- VNX5400 / VNX5500 / VNX5600
- VNX7500 / VNX7600
- VNX8000
*We continuously add to our supported products—if you do not see your equipment listed, please contact us.
Looking for EOL & EOSL dates for your storage equipment?
Meeting Your Coverage Needs
Choose the Service Level Agreement that is the best fit for your specific Dell EMC support requirements.
24x7
30-minute engineer callback
Four hour onsite response
24/7/365
Same Business Day
30-minute engineer callback
Four hour onsite response
M-F, 8am-5pm
Next Business Day
30-minute engineer callback
Next business day onsite response
M-F, 8am-5pm
Custom
Need a customized solution?
We'll work with you to create an SLA that meets your needs.
View all of our data center supported products
How Can We Help?
Learn more about expert data center maintenance solutions.
Additional Resources
EOL & EOSL Database >
Search and find upcoming EOL or EOSL dates on hardware
VIDEO: What is Third-Party Maintenance? >
How is third-party data center maintenance different than OEM support?
ExpressConnect® Monitoring >
Automated 24/7 hardware support solution for your data center
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