EMC Support & Maintenance
Cost-Effective EMC Support
Before the final decision to make EMC’s SAN, NAS and/or Flash a part of your data storage infrastructure, time and planning was spent comparing features, outcomes and cost.
Yet when it comes to Dell EMC support, many IT decisions default to two OEM options: follow a 3-to-5 year refresh cycle or incur high post-warranty maintenance costs.
You have another option with third-party IT support. Talk to us to learn more about the many benefits we offer through Dell EMC third-party maintenance—including savings, ease of service and more.
Get more, spend less on EMC storage support
Save 30-70% on your Dell EMC support. We can support EMC VNX hardware.
Find More Flexibility for Your Dell EMC Support
User-friendly coverage that can improve your service experience and maximize your EMC investment with a longer working lifecycle.
FITS YOUR PRIORITIES
Get more control of your storage hardware refresh cycle with support that extends the life of your equipment past the Dell EMC warranty.
FITS YOUR IT BUDGET
Reduce your support costs by 30-70% with EMC storage support & service that offers more customized options for you.
Is any of your data center storage equipment nearing the end of warranty coverage?
Supported Dell EMC Storage Products | EMC VNX & more
EMC Avamar
- Avamar G2
- Avamar G3
- Avamar G4
- Avamar G4S
EMC Clariion
CX Series
- CX300
- CX3-10 / CX3-20 / CX3-40
- CX400
- CX4-120 / CX4-240 / CX4-480
- CX500
- CX700
EMC Centera
- Gen4LP
EMC Unity
- Unity 300
- Unity 600
VCE Vblock
- Vblock 200
- Vblock 300
EMC VPLEX
EMC XtremIO
- X1
- X2
EMC Celerra
- NS Series
- NS120
- NS20
- NS40
- NS480
- NS80
- NS960
- NX Series
- NX4
- NX4-CS
EMC Data Domain
- Entry Level
- DD100, DD500, DD600, DD800
- Mid Range
- DD900, DD2000, DD3000
- High End
- DD3000, DD4000, DD6000, DD9000
EMC Isilon
- IQ Series
- Isilon IQ108NL
- Isilon IQ12000X
- NL Series
- Isilon NL400
- Isilon NL410
- S Series
- Isilon S200
- X Series
- Isilon X400
- Isilon X410
EMC Symmetrix / VMAX
- Symmetrix 3.0
- Symmetrix 4.0/4.8
- Symmetrix 5.0/5.5
- DMX, DMX2, DMX3, DMX4
- VMAX 10K, 20K, 40K
EMC VNX Support
- VNXe3100 / VNXe3150 / VNXe3300
- VNX5100 / VNX5200 / VNX5300
- VNX5400 / VNX5500 / VNX5600
- VNX7500 / VNX7600
- VNX8000
*We continuously add to our supported products—if you do not see your equipment listed, please contact us.
Looking for EOL & EOSL dates for your storage equipment?
Meeting Your Coverage Needs
Choose the Service Level Agreement that is the best fit for your specific Dell EMC support requirements.
24×7
30-minute engineer callback
Four hour on-site response
24/7/365
Same Business Day
30-minute engineer callback
Four hour on-site response
M-F, 8am-5pm
Next Business Day
30-minute engineer callback
Next business day on-site response
M-F, 8am-5pm
Custom
Need a customized solution?
We’ll work with you to create an SLA that meets your needs.
View all of our data center supported products
Service Express
Data Center and Network Third-Party Hardware Maintenance
99%
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.
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