NetApp Support & Maintenance

NetApp Support Matters: Finding the Right Fit

Resources, time and research inform your vital NetApp purchases and strategy. But often NetApp support is set to OEM autopilot. You could be missing the opportunity to spend less on maintenance and extend the life of your NetApp storage equipment.

Choosing the right NetApp storage support is part of a successful strategy for a high-performing data center. You can reduce risks, downtime and costs with NetApp third-party support through Service Express.

Switch & Save

Save 30-70% on your NetApp support.

Easier NetApp Support 

Your time is valuable, so we remove the all-too-common obstacles to quick, effective service for your NetApp storage.

Cost Savings

Count on an improved, user-friendly service experience as you lower your maintenance costs by 30-70% and extend the life of your NetApp storage hardware.

Technical Expertise

Call your local engineer for your hardware issues, for recommendations and for data center best practices. Strategize with your trusted NetApp support expert.

Easy & Direct

One quick call gets you in touch with your local engineer for hardware issues. Support isn’t delayed by slowing you down in phone prompts or diagnostics.

Data Center Storage Maintenance

Is any of your data center storage equipment nearing the end of warranty coverage?

Supported NetApp Storage Products

FAS2000 / FAS2200 Series

  • FAS2020
  • FAS2040
  • FAS2050
  • FAS2220
  • FAS2240

FAS3000 / FAS3100 Series

  • FAS3020
  • FAS3040
  • FAS3050
  • FAS3070
  • FAS3140
  • FAS3160

FAS3200 Series

  • FAS3210
  • FAS3220
  • FAS3240
  • FAS3250
  • FAS3270

FAS6000 Series

  • FAS6030
  • FAS6040
  • FAS6070
  • FAS6080

SolidFire Series

  • SF19210
  • SF19210-NE
  • SF2405
  • SF38410
  • SF38410-NE
  • SF4805
  • SF4805-NE
  • SF6010
  • SF9010
  • SF9605
  • SF9605-NE

FAS6200 Series

  • FAS6210c
  • FAS6220
  • FAS6240c
  • FAS6250
  • FAS6280

FAS8000 Series

  • FAS8020
  • FAS8020c
  • FAS8040
  • FAS8040c
  • FAS8060
  • FAS8060c

NetApp V Series

  • NetApp V3140
  • NetApp V3160
  • NetApp V3170
  • NetApp V3220
  • NetApp V3240
  • NetApp V3250
  • NetApp V3270

AFF Series

  • AFF8020

  • AFF8040

  • AFF8040C

  • AFF8060

  • AFF8060C

  • AFF8080EX

  • AFFA200

  • AFFA220

  • AFFA300

  • AFFA700

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Looking for EOL & EOSL dates for your storage equipment?

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your NetApp data center support.


30-minute engineer callback

Four hour onsite response


Same Business Day

30-minute engineer callback

Four hour onsite response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day onsite response

M-F, 8am-5pm


Need a customized solution?

We'll work with you to create an SLA that meets your needs.

View all of our data center supported products