Sun / Oracle Storage Maintenance & Support
Third-Party Support for Sun / Oracle Storage
You choose StorEdge arrays for the stability and scale you can achieve in your data center. Does Oracle storage maintenance support help you meet your objectives as well?
You can continue operating your StorEdge for years past warranty expiration with coverage that is flexible, effective and lowers your OEM support costs by 30-70%.
Reduce downtime and service delays with on-site Oracle / Sun hardware support you can depend on. Third-party maintenance from Service Express includes a targeted approach to service that works for your budget, support and business needs.
Raise your service expectations
Save 30-70% on your Sun / Oracle storage maintenance.
Better Sun / Oracle Storage Maintenance
Your priorities determine your level of coverage and the timing of your refresh cycle.
Flexible coverage
Choose the level of storage coverage you want. When your IT environment changes, adjust accordingly, with no penalties or recertification fees.
Expert technical support
The resources are in place. Count on onsite repairs backed by a local engineer with immediate access to the parts needed and specialized Oracle storage support experience.
User-friendly service
Replace the phone tree with “How can I help you?” It’s easy to get answers— for repairs, coverage changes, placing a service call, strategizing a decision and more.
Supported Sun / Oracle Storage Products
StorEdge
- StorEdge 3300 / 3310 / 3320
- StorEdge 3500 / 3510 / 3511
- StorEdge 6120 / 6130
- StorEdge D1000 / D2 / D240
- StorEdge L100 / L25 / L280 / L40
- StorEdge S1
- StorEdge T3 / T3+
Additional Sun / Oracle Support
*We continuously add to our supported products—if you do not see your equipment listed, please contact us.
Is any of your data center storage equipment nearing the end of warranty coverage?
Looking for EOL & EOSL dates for your storage equipment?
Meeting Your Coverage Needs
Choose the Service Level Agreement that is the best fit for your Sun / Oracle data center support.
24x7
30-minute engineer callback
Four hour onsite response
24/7/365
Same Business Day
30-minute engineer callback
Four hour onsite response
M-F, 8am-5pm
Next Business Day
30-minute engineer callback
Next business day onsite response
M-F, 8am-5pm
Custom
Need a customized solution?
We'll work with you to create an SLA that meets your needs.
View all of our data center supported products
How Can We Help?
Learn more about expert data center maintenance solutions.
Additional Resources
EOL & EOSL Database >
Search and find upcoming EOL or EOSL dates on hardware
VIDEO: What is Third-Party Maintenance? >
How is third-party data center maintenance different than OEM support?
ExpressConnect® Monitoring >
Automated 24/7 hardware support solution for your data center
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