Teradata Storage Support to Fit Your Needs
Customizable Teradata Services
Teradata equipment is built to last and can meet the needs of your data center long past its End of Support Life (EOSL) date. Keep your equipment running with cost-effective data center maintenance from the experts at Service Express.
Extend the life of your investment
Stop overpaying for costly OEM support. Delaying your hardware refresh cycle can put up to 70% of your maintenance spend back into your business.
A Better Teradata Service Experience
Saving money is important, but so is having a reliable support solution for your Teradata equipment. With customer-focused third-party maintenance services, you benefit from the following:
Lower Costs
Spend less on OEM support costs and increase your ROI by extending the life of your Teradata storage equipment.
Flexible Coverage
When it’s time to adjust your coverage you can count on a quick update with no penalties.
Expert Support
A team of experienced data center experts are standing by to help maintain your data center hardware when you need it.
Reduce CapEx Spend
If your equipment is meeting your immediate needs, consider delaying your hardware refresh to extend the life of your original investment.
Is any of your data center storage equipment nearing the end of warranty coverage?
Supported Teradata Products
Teradata Active Enterprise Data Warehouse
- 6650
- 6680
- 6690
- 6700C
- 6700H
- 6750H
- 6750X
- 6800H
- 6800C
Teradata IntelliBase Platforms
- IntelliBase1.0
- IntelliBase2.0
Teradata IntelliFlex Platforms
- IntelliFlex1.0
- IntelliFlex1.1
- IntelliFlex2.0
- IntelliFlex2.1
Teradata Extreme Performance Appliance
- 4600
Teradata Extreme Data Appliance
- 1650
Teradata Integrated Big Data Platforms
- 1700
- 1800
Teradata Data Warehouse Appliance
- 2580
- 2650
- 2690
- 2700
- 2750
- 2800
- 2850
Teradata Appliances for SAS HPA
- SAS720
*We continuously add to our supported products—if you do not see your equipment listed, please contact us.
Looking for EOL & EOSL dates for your storage equipment?
Meeting Your Coverage Needs
Choose the Service Level Agreement that is the best fit for your Teradata data center support.
24×7
30-minute engineer callback
Four hour on-site response
24/7/365
Same Business Day
30-minute engineer callback
Four hour on-site response
M-F, 8am-5pm
Next Business Day
30-minute engineer callback
Next business day on-site response
M-F, 8am-5pm
Custom
Need a customized solution?
We’ll work with you to create an SLA that meets your needs.
View all of our data center supported products
Service Express
Data Center and Network Third-Party Hardware Maintenance
97%
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Learn how Service Express can help improve Teradata storage service and lower costs for you