Backup and Recovery

IT Managed Services

Helping Businesses Protect their Data

In the event of a disaster, it’s vital to have a flexible partner you can trust to get your business up and running as quickly as possible.

Our certified and seasoned recovery specialists will manage every element of your recovery releasing you to manage your business and customers.

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Providing Best-in-Class Business Continuity

With over 30 years in the IT industry, we have a proven track record when it comes to protecting our customers’ IT infrastructure. Our dedicated disaster recovery specialists will manage your hardware, networks, applications and infrastructure recovery when called upon.

The combination of Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) and our secure recovery centers gives usability across the board. If your business experiences a disaster, your recovery will be seamless and coordinated from start to finish.

We are privately owned and provide all of our services; this enables Service Express to offer a complete service that is under our own control – a unique situation.

Backup as a Service

In a multi-platform environment, the only way to ensure successful disaster recovery is by utilizing best-in-class solutions.

We have carefully selected the very best solutions available for all your platforms, including IBM i, AIX, Linux, Windows and z/OS.

We know that one solution doesn’t fit all, our teams will work closely with you to understand your requirements and deploy the best solution.

As with many things in life, the end result is only as good as what you put into it, this is why we have designed and put to market our Managed Backup as a Service (MBaaS). This allows us to be in control of the solutions we provide and as part of a wider managed service. Whichever platform or solution you choose, your data will be secure and available when you need it most.

Disaster Recovery as a Service

Our flexible recovery service is designed to provide a fully managed service. We provide not only the hardware, but the technical experience and secure environment in which to perform the service. This ensures the very best outcome for you and your business.

We will encourage regular recovery testing to ensure that your IT environment is recoverable within your RPO and RTO. In the event of a disaster, your business will have the confidence in knowing that Service Express will manage the entire exercise, enabling your business to focus on its people and clients. If it impacts your business, we class this as a disaster.

Combining our services will ensure that you not only have a fully tested plan for when the worst happens but will also give you the peace of mind knowing that your data is protected.

Our services are monitored and backed up by our 24/7×365 service desk and certified technicians, ensuring your data will be safe, secure and available for you whenever you need it.

Our specialist technicians work with IBM OS 400, IBM i, AIX, Linux, Windows, z/OS, Solaris, VMS, HPUX, Teradata and more allowing us to provide expertise across the board when you need it most.

Data Center

Your customers need to know they can use your services whenever they need to, so in the event of a disaster, a quick recovery is crucial.

Our best in class data centers are wholly owned and highly resilient. Certified to the highest security standards, we can give both you and your customers peace of mind by guaranteeing 99.995% availability of your data. Built to Tier IV and Tier III industry standards by design, they host critical IT infrastructure for hundreds of companies. Owned and operated by Service Express, all services are delivered by Service Express staff, giving us control of the whole service from start to finish.

Sustainability is another crucial factor in our aims to be a carbon-neutral organization. We’re proud that our Power Usage Effectiveness (PUE) is only 1.1.

Our Partners

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