Service Career Path

Turning technical drive into engineer success

Be the best you can be. Whether you are new to the IT space or have years of experience, you can find the right opportunities to thrive in your career with the training and resources you need to succeed.

Hands-on technical training

Aces is a strategic development programme created for our service professionals to offer opportunities to grow skill sets, tackle new challenges and deliver the best experience.

Ongoing support & growth

Set your expectations high. We value our people and the critical role they play for our customers and our company.

How do we ensure the best experience for our team? We invest in our service team with support and resources. The Aces Technical Academy, our Support Knowledge Base and our Field Technical Operations team help our people to achieve their best.

24/7 support

How do I…? Team members can find answers in our Support Knowledge Base. It’s a customised digital library of service guides, parts tips, ticket histories and more.

I’ve never seen this before…? A seasoned expert on our Field Technical Operations team is always ready with the next steps to resolve the most challenging issues.

Regional learning labs

Instructors lead technical classes in a specialised training centre complete with a hardware lab set up to reflect customer data centre sites for effective hands-on learning.

Opportunities for growth

We’re a growing company and we want our team to grow with us! Career advancement is encouraged – pursue platform or vendor specialities as well as leadership roles.

Military applicants

Over 25% of our service team in the US have served in the armed forces. We support our veterans with on-the-job training and offer job flexibility for active military personnel.

Career openings

Headset with Servers and Safety Badge

Not quite ready to apply?

We’d still like to connect with you about any questions you might have. Please share your contact information with us below to receive more information about an exciting career path at Service Express.