Arista Network Equipment | Service Express

Arista Network Support & Maintenance

Your industry’s demands are constantly evolving, requiring you to make changes quickly. Shifting priorities means you need flexible Arista support that scales with your business without hidden terms or penalties.

Arista Network Support

Work smarter, faster and more effectively with Arista support

Your team is used to doing more with less in the data centre. Instead of experiencing extended wait times, miscommunication and missed SLAs, select an alternative to OEM support with third-party maintenance (TPM) that puts you first.

Arista Service Express
24/7×365 onsite support
Warranty & post-warranty support
Gap coverage
EOL & EOSL support
Dedicated primary & secondary engineer
Engineer callback in 30 minutes or less
Locally stocked parts
Adjustable & penalty-free terms
Easy-to-leave agreements & locked-in pricing

Arista support made simple

Access the resources you need all in one place and say goodbye to bottlenecks that slow you down.

Engineer on Laptop Fixing Network Equipment

25+ years of experience

Average 10-minute engineer callback

97% first-trip repair success

99% onsite response met

All supported Arista products

7000 Series

7100 Series

7280 Series

7300X Series

7500 Series

Real customers, powerful solutions

Service Express

Data Center and Network Third-Party Hardware Maintenance

Gartner Peer Insights Custom First
  • 5 Reviewed May 23, 2022

    Have been very pleased. Always seems to have the part I need…

    (read more)
  • 5 Reviewed May 23, 2022

    This company is always standing by should we run into…

    (read more)
  • 5 Reviewed Jan 13, 2022

    My company was able to extend the life of older EMC and Dell…

    (read more)
  • 5 Reviewed Aug 27, 2021

    Service Express (or SEI) has been a valued partner and vendor…

    (read more)
  • 4 Reviewed Aug 27, 2021

    Great experience so far. Very affordable and as good as…

    (read more)
  • 4 Reviewed Aug 31, 2021

    Service Express Inc. (SEI) always comes through for me. There are a…

    (read more)
  • 5 Reviewed Jan 12, 2022

    Overall we have had a great experience with Service Express…

    (read more)
  • 5 Reviewed May 24, 2022

    As a hardware maintenance vendor, they are easy to work with…

    (read more)
  • 5 Reviewed Jan 12, 2022

    Service Express has been great! They even do a great job of…

    (read more)

Arista maintenance FAQ

It’s time to understand your options! Our team of technical experts can help you to determine what equipment is best to remain on OEM maintenance or switch to TPM. Contact us if you would like to discuss your options.

If you are still researching, explore our resources for more information on streamlining your data centre support.

View all resources.

Yes. We want to work with you, not against you. Easily make changes to your coverage without penalty, with additional features along the way.

  • Coterminous agreements
  • Customised billing
  • Dedicated account team
  • Locked-in pricing
  • Gap coverage
  • Adjustable terms
  • Customised SLAs

There is an assumption that as equipment ages, it becomes less reliable and experiences increased downtime and production loss. According to our data, most network equipment has remained reliable for over seven years.

Read more about long-term equipment reliability.

Coverage that meets your needs

24/7

30-minute engineer callback

Four-hour onsite response

24/7×365

Same business day

30-minute engineer callback

Four-hour onsite response

M-F, 8am-5pm

Next business day

30-minute engineer callback

Next business day onsite response

M-F, 8am-5pm

Custom

Need a customised solution?

We’ll work with you to create an SLA that meets your needs.

Additional Resources

Engineer Evaluating Server
Articles & Insights Jan 30, 2017

Rethink Six Myths Behind OEM Maintenance

6 OEM myths to question: Don’t extend warranty support; it’s better to buy new. It’s time to buy new when equipment is End-of-Life or End-of-Service-Life. Only the OEM can make updates to storage software. Support is always provided by an OEM engineer. OEM engineers are trained storage experts with insider knowledge. The best service delivery is provided by the OEM.

Hands Plugging in Networking Wire
Articles & Insights Mar 12, 2020

Practical IT Cost Containment Strategies

In this article, CFOs will learn how they can work with IT partners to cut costs quickly in uncertain and challenging times. The following information will help generate action items for cost containment and highlight key cash conservation ideas including communicating priorities, prioritizing needs, and partnering with a cost-saving support option.

Headset with Servers and Safety Badge

Access a flexible Arista support solution