Backup and Recovery

Keep your data secure and accessible when you need it most with our proactive backup and disaster recovery services.

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BACKUP AS A SERVICE (BaaS)

Customised multiplatform backup

In a multiplatform environment, successful data protection requires robust solutions. Reduce the risk of lost data due to hacking, user error or other types of data centre failure with our BaaS solution.

Comprehensive coverage. 24/7 support and strategy for your IBM i, AIX, Linux, Windows and z/OS needs.

Consistent data backup. Using application-aware backups to ensure data integrity, we can integrate with a large number of applications.

Meeting your unique requirements. Deploying the best BaaS solution means we work closely with you to meet your data protection needs.

DISASTER RECOVERY AS A SERVICE (DRaaS)

Mitigate the impacts of a disaster

Do you have a reliable, tested business continuity and disaster recovery plan in place? Ensure complete data recovery during and after a disaster with our flexible DRaaS. You can depend on our fully managed service, including technical expertise, hardware and a secure environment, for a successful recovery.

Disaster Recovery (DR) strategy. Be prepared for all types of disaster scenarios. We work alongside you to audit, identify gaps and address areas of improvement.

Recoverability best practices. Our team assists with testing your DR plan to ensure that your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).

Expert support. You’re not alone. We specialize in IBM AS/400, IBM i, AIX, Linux, Windows, z/OS and more.

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Two Female Engineers Troubleshoot on iPad in Data Centre

Recovery Centres

Effectively restore IT operations

Accelerate resolution using our purpose-built facilities. Specifically designed for testing live applications, live invocations and various scenarios, the recovery centres offer your team the space, security and access to complete a recovery with fewer obstacles.

Convenient workspace. Your recovery team can work onsite in a dedicated recovery suite with access to your data backups, along with other key tools and amenities.

Recoverability best practices. Our team assists with testing your DR plan to ensure that your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).

Experienced support. Our DRaaS team tests and improves DR plans year-round and is available to help you with your disaster invocations.

Quicker recovery times. Low-latency access to our cloud backup service delivers improved efficiency in restoring data and operations.

Two Engineers Pointing to Laptop
Articles & Insights Sep 3, 2019

5 Basics for Disaster Recovery in the Data Centre

5 efficient and effective steps to data centre disaster recovery: Continue reading to learn: Disaster recovery is no longer a nice-to-have for most companies. More frequently the choice is to house DR or high availability systems in colocation facilities that are built to handle natural and other disasters. DRaaS is also more common, with companies […]

Muddy River Floods Buildings & Trees
Case Studies Jul 15, 2021

Rebuilding the Data Centre: Disaster Recovery After Historic Flood

When Service Express received the call from a Midwest America’s hospital’s data centre which had been flooded, the hardware and service teams immediately created an emergency response plan and raced to help. A group of ten technical engineers was quickly assembled and worked around the clock to prepare over 25 servers within three days.

Articles & Insights Sep 26, 2022

Strengthening cyber resilience to meet Prudential Regulation Authority (PRA) policies

No business is free of cyber threats, or physical threats to systems or buildings, that could affect a business’s technology. With increasing risk to businesses, the Prudential Regulation Authority (PRA) set the deadline for earlier this year, March 2022, for institutions under their regulation to identify their important business services and define and outline their impact tolerances.

Service Express

Data Center and Network Third-Party Hardware Maintenance

As of Jan 28 2023
Gartner Peer Insights Custom First
  • 5 Reviewed May 23, 2022

    Have been very pleased. Always seems to have the part I need…

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  • 5 Reviewed May 23, 2022

    This company is always standing by should we run into…

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  • 5 Reviewed Jan 13, 2022

    My company was able to extend the life of older EMC and Dell…

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  • 5 Reviewed Sep 29, 2022

    Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.

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  • 5 Reviewed Sep 23, 2022

    Our site has used Service Express' coverage several time in the past two months alone. The service calls have been acted upon without haste and the dispatching of a qualified and knowledgeable technician to the job site was immediate. I put a high value on the service provided to us by Service Express

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  • 5 Reviewed Jan 12, 2022

    Overall we have had a great experience with Service Express…

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  • 5 Reviewed May 24, 2022

    As a hardware maintenance vendor, they are easy to work with…

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  • 5 Reviewed Jan 12, 2022

    Service Express has been great! They even do a great job of…

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  • 4 Reviewed Aug 31, 2021

    Service Express Inc. (SEI) always comes through for me. There are a…

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Are you taking the right steps to protect your business?