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Backup and Recovery

Keep your data secure and accessible when you need it most with our proactive backup and disaster recovery services.

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Customised multiplatform backup

In a multiplatform environment, successful data protection requires robust solutions. Reduce the risk of lost data due to hacking, user error or other types of data centre failure with our BaaS solution.

Comprehensive coverage. 24/7 support and strategy for your IBM i, AIX, Linux, Windows and z/OS needs.

Consistent data backup. Using application-aware backups to ensure data integrity, we can integrate with a large number of applications.

Meeting your unique requirements. Deploying the best BaaS solution means we work closely with you to meet your data protection needs.


Mitigate the impacts of a disaster

Do you have a reliable, tested business continuity and disaster recovery plan in place? Ensure complete data recovery during and after a disaster with our flexible DRaaS. You can depend on our fully managed service, including technical expertise, hardware and a secure environment, for a successful recovery.

Disaster Recovery (DR) strategy. Be prepared for all types of disaster scenarios. We work alongside you to audit, identify gaps and address areas of improvement.

Recoverability best practices. Our team assists with testing your DR plan to ensure that your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).

Expert support. You’re not alone. We specialize in IBM AS/400, IBM i, AIX, Linux, Windows, z/OS and more.

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Recovery Centres

Effectively restore IT operations

Accelerate resolution using our purpose-built facilities. Specifically designed for testing live applications, live invocations and various scenarios, the recovery centres offer your team the space, security and access to complete a recovery with fewer obstacles.

Convenient workspace. Your recovery team can work onsite in a dedicated recovery suite with access to your data backups, along with other key tools and amenities.

Recoverability best practices. Our team assists with testing your DR plan to ensure that your IT environment is recoverable for your Recovery Point Objective (RPO) and to meet your Recovery Time Objective (RTO).

Experienced support. Our DRaaS team tests and improves DR plans year-round and is available to help you with your disaster invocations.

Quicker recovery times. Low-latency access to our cloud backup service delivers improved efficiency in restoring data and operations.

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Articles & Insights Sep 3, 2019

5 Basics for Disaster Recovery in the Data Centre

5 efficient and effective steps to data centre disaster recovery: Understanding the impact of a disaster on your organisation as a whole Pre-determining disaster recovery team members Creating your disaster recovery plan Determining your recovery time objective (RTO) & recovery point objective (RPO) Testing your disaster recovery plan Continue reading to learn: What is disaster […]

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Case Studies Jul 15, 2021

Rebuilding the Data Centre: Disaster Recovery After Historic Flood

When Service Express received the call from a Midwest America’s hospital’s data centre which had been flooded, the hardware and service teams immediately created an emergency response plan and raced to help. A group of ten technical engineers was quickly assembled and worked around the clock to prepare over 25 servers within three days.

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Articles & Insights Feb 11, 2021

Third-Party Maintenance Checklist: How to Find a Third-Party Provider

How do you find the right third-party support provider for your data centre? Do they prioritise responsiveness and reduced downtime? Can you access support quickly and easily throughout the process? What specific flexible options does the third-party maintenance provider offer? How can they help you to maximise your IT budget? Find it all on our checklist.

Service Express

Data Center and Network Third-Party Hardware Maintenance

Gartner Peer Insights Custom First
  • 5 Reviewed May 23, 2022

    Have been very pleased. Always seems to have the part I need…

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  • 5 Reviewed May 23, 2022

    This company is always standing by should we run into…

    (read more)
  • 5 Reviewed Jan 13, 2022

    My company was able to extend the life of older EMC and Dell…

    (read more)
  • 5 Reviewed Aug 27, 2021

    Service Express (or SEI) has been a valued partner and vendor…

    (read more)
  • 4 Reviewed Aug 27, 2021

    Great experience so far. Very affordable and as good as…

    (read more)
  • 4 Reviewed Aug 31, 2021

    Service Express Inc. (SEI) always comes through for me. There are a…

    (read more)
  • 5 Reviewed Jan 12, 2022

    Overall we have had a great experience with Service Express…

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  • 5 Reviewed May 24, 2022

    As a hardware maintenance vendor, they are easy to work with…

    (read more)
  • 5 Reviewed Jan 12, 2022

    Service Express has been great! They even do a great job of…

    (read more)
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Are you taking the right steps to protect your business?