OS Management

Reduce the pressure of meeting daily demands to support your infrastructure assets by using OS Management solutions.

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Meet more of your strategic priorities

With ever-changing demands and increased workloads, IT teams face significant challenges in balancing priorities and keeping their OS optimised and maintained.

Leveraging our OS management solution eliminates the everyday responsibility for system and operational maintenance. Our certified, experienced operations team addresses incidents, completes system maintenance, evaluates security and advises on best practices for your environment.

Expert OS support you can rely on

Finding the time to stay current on skill sets, innovations, updates and upgrades, as well as managing cloud server lifecycles and infrastructure, can feel impossible.

Our team of OS experts specialise in IBM i, AIX, z/OS, Windows and Linux. Whether your systems are on-premises, in public cloud or private cloud, we can work alongside your team to support, monitor and maintain server-based OS instances worldwide.

  • Onboarding support
  • 24/7×365 service desk
  • Resource configuration (CPU memory and disk configurations)
  • Firmware updates including system device and adapter
  • Monitoring
  • Job scheduling
  • Backup management
  • Performance management
  • Operating system upgrades
  • Patching
  • Anti-virus and malware protection
  • High availability (HA) management
  • Manufacturer support

Additional resources

Two Professionals Speaking to Each Other
Articles & Insights Feb 11, 2021

Third-Party Maintenance Checklist: How to Find a Third-Party Provider

How do you find the right third-party support provider for your data centre? Do they prioritise responsiveness and reduced downtime? Can you access support quickly and easily throughout the process? What specific flexible options does the third-party maintenance provider offer? How can they help you to maximise your IT budget? Find it all on our checklist.

Clouds in Server Room Representing Cloud Security
Articles & Insights Aug 12, 2020

Understanding On-Premises Data Centre Security vs. Cloud Security

Prioritising Data Centre Security It takes a whole host of resources and knowledge to address the complexities of data centre security. Preventing attacks and securing operations require a substantial budget to keep pace with existing and future challenges. A report from Markets and Markets predicts that data centre security spending will reach $13.77 billion (£10.15 bn) next year. […]

Hand Writing on Paper
Articles & Insights May 18, 2020

Take Charge of Your Hardware Refresh Plan

Take a strategic look at your current hardware refresh plan; consider the timing and frequency of your hardware refresh cycle; consider another option from OEM hardware. Determine how equipment reliability impacts your refreshing decisions through failure rate data. Optimise your hardware refresh plan to increase efficiencies and cost savings for your infrastructure strategy.

Service Express

Data Center and Network Third-Party Hardware Maintenance

Gartner Peer Insights Custom First
  • 5 Reviewed May 23, 2022

    Have been very pleased. Always seems to have the part I need…

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  • 5 Reviewed May 23, 2022

    This company is always standing by should we run into…

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  • 5 Reviewed Jan 13, 2022

    My company was able to extend the life of older EMC and Dell…

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  • 5 Reviewed Aug 27, 2021

    Service Express (or SEI) has been a valued partner and vendor…

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  • 4 Reviewed Aug 27, 2021

    Great experience so far. Very affordable and as good as…

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  • 4 Reviewed Aug 31, 2021

    Service Express Inc. (SEI) always comes through for me. There are a…

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  • 5 Reviewed Jan 12, 2022

    Overall we have had a great experience with Service Express…

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  • 5 Reviewed May 24, 2022

    As a hardware maintenance vendor, they are easy to work with…

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  • 5 Reviewed Jan 12, 2022

    Service Express has been great! They even do a great job of…

    (read more)
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