Managed Operating Systems
Reduce the pressure of staying up to date with the latest operating system (OS) upgrades, support and scheduled maintenance.
Meet your strategic priorities
IT teams face significant challenges balancing ever-changing demands, increased workloads, requirements, compatibility and testing to ensure environments remain up to date.
Shift your growing responsibilities to our experienced team so you can focus on other strategic initiatives. Say goodbye to looming deadlines, system hiccups or compliance roadblocks keeping you up at night.
IBM I
Proactive support for your evolving needs
IBM i is a trusted platform for businesses due to its availability, security and compatibility with new technologies. Our IBM i experts deliver proactive and hands-on support for your IBM i architecture with a wide variety of service options.
- 24/7 monitoring, support and administration
- OS upgrades, troubleshooting and resolution implementation
- CPU, disk and high availability (HA) management
- Proactive patching of supported logical partitions (LPARs)
AIX
Continue driving innovation
AIX is responsible for performing mission-critical tasks and applications within your organization. That’s why the on-going maintenance, administration and continuity of your AIX operating system is essential. Our experienced AIX professionals bring specialized skill sets to ensure your system has the flexibility to adapt to changing business needs.
- 24/7 monitoring, support and administration
- OS upgrades, troubleshooting and resolution implementation
- CPU, disk, performance and high availability (HA) management
- Proactive patching of supported logical partitions (LPARs)
Windows
Achieve greater efficiency
Meet business needs with broad coverage for your Windows operating system. Our experts work to ensure your system continues to bridge on-premises or hyperconverged environments.
- 24/7 monitoring, support and administration
- OS upgrades, patching, troubleshooting and resolution implementation
- File system and high availability (HA) management
- Security administration
*Service only available for UK market
Linux
Maintain critical business functions
Linux systems are often needed to perform critical operations. Leveraging our team’s expertise to ensure your Linux operating systems remain up and running.
- 24/7 monitoring, support and administration
- OS patching
- File system, performance, volume group and high availability (HA) management
- Security administration
*Service only available for UK market
Benefits of Managed Infrastructure Services
Upgrade performance
Our certified administrators monitor performance data to keep your systems current without jeopardizing production environments.
Improve security
Proactively address issues to ensure systems remain reliable and secure. Count on our expertise and timely response if a problem arises.
Gain peace of mind
Eliminate the pressure of staying on top of growing responsibilities. We take care of your system with automation, so you have more time back in your day.
Meet our IBM® Power® Champions
IBM Champions are a community of experts and thought leaders in the IT community around the world. Champions advocate, influence and mentor others to assist with IBM strategies and solutions.
Pete Massiello
IBM i Infrastructure Advisor
Lifetime Champion
Steve Pitcher
Technician & Account Executive
Champion since 2011
Richie Palma
IBM Infrastructure Sales Consultant
Champion since 2017
Larry Bolhuis
Data Center & Cloud Engineer
Champion since 2019
Louise Hutton
Head of Platform Architecture & Design
Champion since 2023
Service Express
Data Center and Network Third-Party Hardware Maintenance
-
The engineers are well experienced and have good knowledge. They have timely responses.
”(read more) -
Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less.
”(read more) -
They truly try to help customers save money without sacrificing support or degraded service. This service will truly help you optimize your budget dollars and extend the life of technology hardware.
”(read more)
-
Switching Service Express is the best decision we have made
”(read more) -
We had a great experience with them. They are more concerned with getting things fixed for us than making sure they get paid. We had one location that was not in the contract.
”(read more) -
We have a very complex environment and it makes servicing our datacenter very tricky. Service Express constantly strives to provide the most customized and tailored support,
”(read more)
-
When we were faced with the decision on how to move forward with our aging equipment that would no longer be supported by the original manufacturer via a support agreement,
”(read more) -
The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with
”(read more) -
Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed
”(read more)
Other IBM services
Improve efficiency, stability, security and performance. Our team of certified engineers, technicians and consultants are committed to helping you protect and extend the life of your IBM equipment.
Infrastructure as a Service
Implement a resilient, agile and flexible cloud solution to easily expand resources based on future growth.
Backup & Recovery
Ensure your data is safe and accessible when you need it the most with proactive solutions.
Additional resources
See how IT teams are responding to changes & challenges; review survey data from over 900 IT professionals.
Understanding On-Premises Data Center Security vs. Cloud Security
Prioritizing Data Center Security It takes a whole host of resources and know-how to address the complexities of data center security. Preventing attacks and securing operations require a substantial budget to keep pace with existing and future challenges. A report from Markets and Markets predicts that data center security spending will reach $13.77 billion next year. More than […]
Playbook: IT cost reduction strategies for economic downturns
Learn how to prioritize and manage both short and long-term IT cost reduction strategies to prepare for economic uncertainty in your IT department.
