Service Express is not experiencing, nor do we anticipate, supply chain disruptions that would impact your service. Our supply chain is diversified and does not rely on any vendors in the Asia-Pacific region. Your local primary and secondary engineers are in place and able to respond quickly. View updates

IBM Server Maintenance & Support

Choose a Better Option for Your IBM Server Maintenance

Your IBM servers are built to last. As long as you are able to rely on support that delivers uptime and keeps costs down, your IBM equipment can meet performance demands well beyond the traditional warranty lifecycle.

Choose a hardware maintenance solution that emphasizes improved IBM server maintenance support and substantial savings to help you meet your data center demands and budget needs.

Service Express IBM server maintenance includes:

  • Customized coverage options for your IBM gear
  • Effective and convenient service from break/fix repairs to complex issues
  • 30-70% savings over OEM maintenance costs with no annual premiums or increases

Refresh Your IBM Server Support

Service Express IBM maintenance focuses on delivering a better service experience. We’ve removed the obstacles, red tape and extra steps that interfere with streamlined, user-friendly support.


Quicker resolution

With the right parts in the hands of a dedicated engineer, you can expect better results. Your key resources are local – reducing downtime and increasing your service satisfaction.

Connecting is easy

Getting IBM server support isn’t another problem you have to deal with. Skip the “entitlement” hold up and experience friendly, responsive service. We make it easy for you – every time.

Flexible coverage updates

Your environment changes, including shifts from mission-critical to development. Count on agreement updates, without penalties or delays, that reflect your current coverage needs.

Post-warranty service

Save 30-70% on your IBM server maintenance.

Supported IBM Server Maintenance Products

IBM zSeries Mainframe

  • z114
  • z800
  • z890

IBM pSeries RS/6000

  • 7315-C02
  • RS/6000 140 / 150 / 170
  • RS/6000 240 / 260 / 270
  • RS/6000 505 / 510 / 51A

IBM xSeries

  • xSeries 336
  • xSeries 345
  • xSeries 3500 / 3550
  • xSeries 2550M2 / M3 / M4
  • xSeries 3650 / 3650M2 / M3 / M4
  • xSeries 3850 / 3950

IBM BladeCenter

  • BladeCenter E
    • E8677
  • BladeCenter H
    • HC10
    • HS12
    • HS20 / HS21
    • HS22 / HS23
    • HT / HX5
  • BladeCenter S
    • S 7779

IBM iSeries AS/400

  • IBM 9406
  • i5 / 520
  • AS/400 150/250
  • AS/400 170/270

IBM Flex System

  • Flex System 8731
  • Flex System X240
  • Flex System X440

IBM PureFlex

  • PureFlex 7893
  • PureFlex 7953
  • PureFlex 7955

IBM Power Systems

  • Power 5
  • Power 6
  • Power 7
  • Power 8

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your IBM data center support.


30-minute engineer callback

Four hour on-site response


Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm


Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our data center supported products

Learn how Service Express can change the way you choose your IBM server data center maintenance

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