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EMC Support & Maintenance

Cost-Effective EMC Support

Before the final decision to make EMC’s SAN, NAS and/or Flash a part of your data storage infrastructure, time and planning was spent comparing features, outcomes and cost.

Yet when it comes to Dell EMC support, many IT decisions default to two OEM options: follow a 3-to-5 year refresh cycle or incur high post-warranty maintenance costs.

You have another option with third-party IT support. Talk to us to learn more about the many benefits we offer through Dell EMC third-party maintenance—including savings, ease of service and more.

Get more, spend less

Save 30-70% on your Dell EMC support. We can support EMC VNX hardware.

Find More Flexibility for Your Dell EMC Support

User-friendly coverage that can improve your service experience and maximize your EMC investment with a longer working lifecycle.

i

FITS YOUR PRIORITIES

Get more control of your storage refresh cycle with support that extends the life of your equipment past the Dell EMC warranty.

FITS YOUR IT BUDGET

Reduce your support costs by 30-70% with EMC support & service that offers more customized options for you.

Dell EMC support & maintenance - Avamar
Data Center Storage Maintenance

Is any of your data center storage equipment nearing the end of warranty coverage?

Supported Dell EMC Storage Products | EMC VNX & more

EMC Avamar
  • Avamar G2
  • Avamar G3
  • Avamar G4
  • Avamar G4S
VCE Vblock
  • Vblock 200
  • Vblock 300
EMC Unity
  • Unity 300
  • Unity 600
EMC Clariion

CX Series

  • CX300
  • CX3-10 / CX3-20 / CX3-40
  • CX400
  • CX4-120 / CX4-240 / CX4-480
  • CX500
  • CX700
EMC VPLEX
EMC XtremIO
  • X1
  • X2
EMC Celerra
  • NS Series
    • NS120
    • NS20
    • NS40
    • NS480
    • NS80
    • NS960
  • NX Series
    • NX4
    • NX4-CS
EMC Isilon
  • IQ Series
    • Isilon IQ108NL
    • Isilon IQ12000X
  • NL Series
    • Isilon NL400
    • Isilon NL410
  • S Series
    • Isilon S200
  • X Series
    • Isilon X400
    • Isilon X410
EMC Symmetrix / VMAX
  • Symmetrix 3.0
  • Symmetrix 4.0/4.8
  • Symmetrix 5.0/5.5
  • DMX, DMX2, DMX3, DMX4
  • VMAX 10K, 20K, 40K
EMC VNX Support
  • VNXe3100 / VNXe3150 / VNXe3300
  • VNX5100 / VNX5200 / VNX5300
  • VNX5400 / VNX5500 / VNX5600
  • VNX7500 / VNX7600
  • VNX8000
EMC Data Domain
  • Entry Level
    • DD100, DD500, DD600, DD800
  • Mid Range
    • DD900, DD2000, DD3000
  • High End
    • DD3000, DD4000, DD6000, DD9000

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Looking for EOL & EOSL dates for your storage equipment?

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your Dell EMC data center support.

24×7

30-minute engineer callback

Four hour on-site response

24/7/365

Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our data center supported products

Service Express

Data Center and Network Third-Party Hardware Maintenance

4.8

33 Verified Reviews >
as of September 30, 2020

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Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.

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