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Teradata Storage Support to Fit Your Needs

Customizable Teradata Services

Teradata equipment is built to last and can meet the needs of your data center long past its End of Support Life (EOSL) date. Keep your equipment running with cost-effective data center maintenance from the experts at Service Express.

Teradata Support Services

Extend the life of your investment

Stop overpaying for costly OEM support. Delaying your hardware refresh cycle can put up to 70% of your maintenance spend back into your business.

A Better Teradata Service Experience

Saving money is important, but so is having a reliable support solution for your Teradata equipment. With customer-focused third-party maintenance services, you benefit from the following:

Lower Costs

Spend less on OEM support costs and increase your ROI by extending the life of your Teradata storage equipment.

Flexible Coverage

When it’s time to adjust your coverage you can count on a quick update with no penalties.

Expert Support

A team of experienced data center experts are standing by to help maintain your data center hardware when you need it.

Reduce CapEx Spend

If your equipment is meeting your immediate needs, consider delaying your hardware refresh to extend the life of your original investment.

Data Center Storage Maintenance

Is any of your data center storage equipment nearing the end of warranty coverage?

Supported Teradata Products

Teradata Active Enterprise Data Warehouse

  • 6650
  • 6680
  • 6690
  • 6700C
  • 6700H
  • 6750H
  • 6750X
  • 6800H
  • 6800C

Teradata IntelliBase Platforms

  • IntelliBase1.0
  • IntelliBase2.0

Teradata IntelliFlex Platforms

  • IntelliFlex1.0
  • IntelliFlex1.1
  • IntelliFlex2.0
  • IntelliFlex2.1

Teradata Extreme Performance Appliance

  • 4600

Teradata Extreme Data Appliance

  • 1650

Teradata Integrated Big Data Platforms

  • 1700
  • 1800

Teradata Data Warehouse Appliance

  • 2580
  • 2650
  • 2690
  • 2700
  • 2750
  • 2800
  • 2850

Teradata Appliances for SAS HPA

  • SAS720

*We continuously add to our supported products—if you do not see your equipment listed, please contact us.

Looking for EOL & EOSL dates for your storage equipment?

Meeting Your Coverage Needs

Choose the Service Level Agreement that is the best fit for your Teradata data center support.

24×7

30-minute engineer callback

Four hour on-site response

24/7/365

Same Business Day

30-minute engineer callback

Four hour on-site response

M-F, 8am-5pm

Next Business Day

30-minute engineer callback

Next business day on-site response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

View all of our data center supported products

Service Express

Data Center and Network Third-Party Hardware Maintenance

4.8

68 Verified Reviews >
as of November 24, 2020

Gartner Peer Insights | Service Express
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Learn how Service Express can help improve Teradata storage service and lower costs for you

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