Backup and Recovery

Keep your data secure and accessible when you need it the most with our proactive backup and disaster recovery (DR) services. 

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Customized solutions to safeguard critical data and workloads

In a multiplatform environment, successful data protection requires robust solutions. Whether you’re looking to implement a Virtual Tape Library (VTL), test DR processes or have access to off-site backups, our team of experts are ready to help find the solution that works for you. 

Backup As A Service (BAAS)

Protect against data loss

Reduce the risk of lost data due to user error, natural disasters or other failures. Our BaaS offering allows you to access backup copies at any time.

  • 24/7 support
  • Air gapping
  • Remote monitoring and reporting
  • Consistent application-aware backups
  • Onsite backup and remote recovery testing available
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An image of a male and female in a data center. The male is holding a laptop with his hand perched on the trackpad. He is tilting the laptop toward the female so she can see the screen.

Disaster Recovery As A Service (DRAAS)

Mitigate the impacts of a disaster 

Be prepared for all types of scenarios that come your way. We work alongside your team to audit, identify gaps, address areas of improvement and replicate mission-critical workloads.

  • Multiple backup locations
  • Testing to meet Recovery Point Objective (RPO) and Recovery Time Objective (RTO) goals
  • Assistance with setup, implementation and management of your disaster recovery plan

Recovery Centers

Secure and reliable data centers

Avoid the upfront investment of building a second system by leveraging our geographically diverse data centers. Our purpose-built facilities offer your team the space, security and access to focus on recovery efforts.

  • Support from experienced specialists
  • Redundant power and cooling
  • Real-time replication between production and backup systems

*Service only available for UK market 

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Service Express

Data Center and Network Third-Party Hardware Maintenance

Gartner Peer Insights Custom First
  • 5 Reviewed Jul 31, 2023

    The engineers are well experienced and have good knowledge. They have timely responses.

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  • 5 Reviewed Jul 21, 2023

    Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less.

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  • 5 Reviewed Jul 17, 2023

    They truly try to help customers save money without sacrificing support or degraded service. This service will truly help you optimize your budget dollars and extend the life of technology hardware.

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  • 5 Reviewed Jul 13, 2023

    Switching Service Express is the best decision we have made

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  • 5 Reviewed May 1, 2023

    We had a great experience with them. They are more concerned with getting things fixed for us than making sure they get paid. We had one location that was not in the contract.

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  • 5 Reviewed Apr 11, 2023

    We have a very complex environment and it makes servicing our datacenter very tricky. Service Express constantly strives to provide the most customized and tailored support,

    (read more)
  • 5 Reviewed Apr 11, 2023

    When we were faced with the decision on how to move forward with our aging equipment that would no longer be supported by the original manufacturer via a support agreement,

    (read more)
  • 5 Reviewed Jan 19, 2023

    The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with

    (read more)
  • 5 Reviewed Jan 19, 2023

    Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed

    (read more)

Additional resources

Muddy River Floods Buildings & Trees
Case Studies Jul 15, 2021

Rebuilding the Data Centre: Disaster Recovery After Historic Flood

When Service Express received the call from a Midwest America’s hospital’s data centre which had been flooded, the hardware and service teams immediately created an emergency response plan and raced to help. A group of ten technical engineers was quickly assembled and worked around the clock to prepare over 25 servers within three days.

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Are you taking the right steps to protect your business?