Managed Operating Systems
Reduce the pressure of staying up to date with the latest operating system (OS) upgrades, support and scheduled maintenance.
IBM I
Proactive support for your evolving needs
IBM i is a trusted platform for businesses due to its availability, security and compatibility with new technologies. Our IBM i experts deliver proactive and hands-on support for your IBM i architecture with a wide variety of service options.
- 24/7 monitoring, support and administration
- OS upgrades, troubleshooting and resolution implementation
- CPU, disk and high availability (HA) management
- Proactive patching of supported logical partitions (LPARs)
AIX
Continue driving innovation
AIX is responsible for performing mission-critical tasks and applications within your organization. That’s why the on-going maintenance, administration and continuity of your AIX operating system is essential. Our experienced AIX professionals bring specialized skill sets to ensure your system has the flexibility to adapt to changing business needs.
- 24/7 monitoring, support and administration
- OS upgrades, troubleshooting and resolution implementation
- CPU, disk, performance and high availability (HA) management
- Proactive patching of supported logical partitions (LPARs)
Windows
Achieve greater efficiency
Meet business needs with broad coverage for your Windows operating system. Our experts work to ensure your system continues to bridge on-premises or hyperconverged environments.
- 24/7 monitoring, support and administration
- OS upgrades, patching, troubleshooting and resolution implementation
- File system and high availability (HA) management
- Security administration
*Service only available for UK market
Linux
Maintain critical business functions
Linux systems are often needed to perform critical operations. Leveraging our team’s expertise to ensure your Linux operating systems remain up and running.
- 24/7 monitoring, support and administration
- OS patching
- File system, performance, volume group and high availability (HA) management
- Security administration
*Service only available for UK market
Benefits of Managed Infrastructure Services
Upgrade performance
Our certified administrators monitor performance data to keep your systems current without jeopardizing production environments.
Improve security
Proactively address issues to ensure systems remain reliable and secure. Count on our expertise and timely response if a problem arises.
Gain peace of mind
Eliminate the pressure of staying on top of growing responsibilities. We take care of your system with automation, so you have more time back in your day.
Meet our IBM® Power® Champions
IBM Champions are a community of experts and thought leaders in the IT community around the world. Champions advocate, influence and mentor others to assist with IBM strategies and solutions.

Pete Massiello
IBM i Infrastructure Advisor
Lifetime Champion

Steve Pitcher
Technician & Account Executive
Champion since 2011

Richie Palma
IBM Infrastructure Sales Consultant
Champion since 2017

Larry Bolhuis
Data Center & Cloud Engineer
Champion since 2019

Louise Hutton
Head of Platform Architecture & Design
Champion since 2023
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The engineers are well experienced and have good knowledge. They have timely responses.
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Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less.
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They truly try to help customers save money without sacrificing support or degraded service. This service will truly help you optimize your budget dollars and extend the life of technology hardware.
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Switching Service Express is the best decision we have made
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We had a great experience with them. They are more concerned with getting things fixed for us than making sure they get paid. We had one location that was not in the contract.
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We have a very complex environment and it makes servicing our datacenter very tricky. Service Express constantly strives to provide the most customized and tailored support,
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When we were faced with the decision on how to move forward with our aging equipment that would no longer be supported by the original manufacturer via a support agreement,
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The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with
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Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed
”(read more)
Other IBM services
Improve efficiency, stability, security and performance. Our team of certified engineers, technicians and consultants are committed to helping you protect and extend the life of your IBM equipment.
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