{"id":33624,"date":"2022-01-26T21:03:42","date_gmt":"2022-01-27T02:03:42","guid":{"rendered":"https:\/\/serviceexpress.com\/uk\/europe-terms-and-conditions\/"},"modified":"2025-03-06T20:12:54","modified_gmt":"2025-03-06T20:12:54","slug":"europe","status":"publish","type":"page","link":"https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/","title":{"rendered":"Europe Terms and Conditions"},"content":{"rendered":"<div class=\"page-header has-text-color has-navy-color has-background-color has-light-blue-background-color wp-block-serviceexpress-page-header has-text-color has-navy-color has-background has-light-blue-background-color\">\n\t<div class=\"container page-header__container\">\n\t\t<div class=\"page-header__content \">\n\t\t\t\t\t\t\t<h1 class=\"page-header__title \">\n\t\t\t\t\tEurope Terms and Conditions\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<p class=\"page-header__sub-title\">\n\t\t\t\t\tView and download copies of our current and previous service Terms and Conditions here.\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-small is-layout-constrained wp-container-core-group-is-layout-6dccdd0e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-disaster-recovery\">Disaster Recovery<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/08\/Disaster-Recovery-Terms-Conditions-v1.11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/08\/Disaster-Recovery-Terms-Conditions-v1.11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Current Version 1.12 (Effective December 2022)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/08\/Disaster-Recovery-Terms-Conditions-v1.11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.11 (Effective 25 March 2022)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.10 (Effective 17 July 2019)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Disaster-Recovery-Terms-Conditions-v1.9-Effective-20180514.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.9 (Effective 14 May 2018)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Disaster-Recovery-Terms-Conditions-v1.8-Effective-20180219.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.8 (Effective 19 February 2018)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Disaster-Recovery-Terms-Conditions-v1.4-Effective-20150101.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.4 (Effective 1 January 2015)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n\n\n\n<p class=\"has-large-font-size\"><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Service-Level-Agreement-v0.4.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Service Level Agreement \u2013 Current Version 0.4 (Effective 19 July 2019)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Disaster-Recovery-Service-Level-Agreement-v0.3-Effective-20180219.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Service Level Agreement \u2013 Previous Version 0.3 (Effective 19 February 2018)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Disaster-Recovery-Service-Level-Agreement-v0.2-Effective-20150101.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Service Level Agreement \u2013 Previous Version 0.2 (Effective 1 January 2015)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-small is-layout-constrained wp-container-core-group-is-layout-6dccdd0e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-hardware-maintenance\">Hardware Maintenance<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/03\/Disaster-Recovery-Terms-_-Conditions-v1.11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/02\/Service-Express-Hardware-Maintenance-Terms-EU-v5-February-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Current Version 5.0 (Effective February 2025)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/09\/Service-Express-Hardware-Maintenance-Terms-EU-v4-September-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Current Version 4.0 (Effective September 2023)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/03\/General-Terms-and-Conditions-Hardware-Maintenance-v3-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Current Version 3.0 (Effective March 2023)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/11\/Hardware-Maintenance-Terms-Conditions-V-2.4-Nov-2022.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Current Version 2.4 (Effective November 2022)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/05\/Hardware-Maintenance-Terms-Conditions-V-2.3.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Current Version 2.3 (Effective 20 May 2022)<\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Hardware-Maintenance-Terms-Conditions-V-2.2-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 2.2 (Effective 15 October 2019)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Hardware-Maintenance-Terms-Conditions-V-2.1-Effective-20180912.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 2.1 (Effective 12 September 2018)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Hardware-Maintenance-Terms-Conditions-V-2.0-Effective-20180419.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 2.0 (Effective 19 April 2018)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Hardware-Maintenance-Terms-Conditions-V-1.9-Effective-20171001.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.9 (Effective 1 October 2017)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Hardware-Maintenance-Terms-Conditions-V-1.6-Effective-20170705.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.6 (Effective 5 July 2017)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Hardware-Maintenance-Terms-Conditions-V-1.5-Effective-20090302.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.5 (Effective 2 March 2009)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Hardware-Maintenance-Terms-Conditions-V-1.4-Effective-20050816.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.4 (Effective 16 August 2005)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-small is-layout-constrained wp-container-core-group-is-layout-6dccdd0e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-hardware-maintenance-service-terms\">Hardware Maintenance Service Terms<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/03\/Disaster-Recovery-Terms-_-Conditions-v1.11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/03\/Hardware-Maintenance-Service-Terms-Software-Support.pdf\">Hardware Maintenance Service Terms: Software Support<\/a><\/p>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/03\/Disaster-Recovery-Terms-_-Conditions-v1.11.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/03\/Hardware-Maintenance-Service-Terms-ExpressConnect.pdf\">Hardware Maintenance Service Terms: ExpressConnect<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-small is-layout-constrained wp-container-core-group-is-layout-6dccdd0e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-managed-service\">Managed Service<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Managed-Services-Schedule-2-Service-Level-Agreement-v0.9.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/09\/Managed-Services-Schedule-2-Service-Level-Agreement-v1.0.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Managed Service Schedule 2 \u2013 Service Level Agreement \u2013 Current Version 1.0 (Effective 30 September 2022)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Managed-Services-Schedule-2-Service-Level-Agreement-v0.9.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Managed Service Schedule 2 \u2013 Service Level Agreement \u2013 Previous Version 0.9 (Effective 1 March 2021)<\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Hardware-Maintenance-Terms-Conditions-V-2.2-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Managed-Services-Schedule-2-Service-Level-Agreement-v0.8-Effective-20201030.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Managed Service Schedule 2 \u2013 Service Level Agreement \u2013 Previous Version 0.8 (Effective 30 October 2020)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Hardware-Maintenance-Terms-Conditions-V-2.2-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Managed-Services-Schedule-2-Service-Level-Agreement-v0.7-Effective-20181005.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Managed Service Schedule 2 \u2013 Service Level Agreement \u2013 Previous Version 0.7 (Effective 5 October 2018)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-small is-layout-constrained wp-container-core-group-is-layout-6dccdd0e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-offsite-tape-storage-services\">Offsite Tape Storage Services<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/07\/Offsite-Tape-Storage-Contract-v0.8B.pdf\">Terms and Conditions \u2013 Current Version 0.8B (Effective 29 July 2022)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Hardware-Maintenance-Terms-Conditions-V-2.2-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Offsite-Tape-Storage-Contract-v0.8A.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 0.8A (Effective 18 October 2021)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Offsite-Tape-Storage-Contract-v0.8-Effective-20211008.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 0.8 (Effective 8 October 2011)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Offsite-Tape-Storage-Contract-v0.7-Effective-20190501.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 0.7 (Effective 1 May 2019)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-small is-layout-constrained wp-container-core-group-is-layout-22fc3328 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-products-and-professional-services\">Products and Professional Services<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/04\/Customer-Purchase-Terms-and-Conditions-For-Goods-v0.3.pdf\">Standard Terms of Purchase \u2013 Previous Version 0.3 (Effective 08 April 2022)<\/a><\/p>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2024\/08\/Professional-Services-UK-T_C-25.07.2024.pdf\">Professional Services \u2013 (Effective 19 August 2024)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Customer-Purchase-Terms-and-Conditions-For-Goods-v0.2-1-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Standard Terms of Purchase \u2013 Previous Version 0.2 (Effective 22 October 2019)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-small is-layout-constrained wp-container-core-group-is-layout-6dccdd0e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-software-licensing\">Software Licensing<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/07\/Offsite-Tape-Storage-Contract-v0.8B.pdf\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/04\/Customer-Purchase-Terms-and-Conditions-For-Goods-v0.3.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Itheon-MSLA-v0.6.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Master Software Licence Agreement \u2013 Current Version 0.6 (Effective 25 August 2021)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Hardware-Maintenance-Terms-Conditions-V-2.2-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Offsite-Tape-Storage-Contract-v0.8A.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Customer-Purchase-Terms-and-Conditions-For-Goods-v0.2-1-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Itheon-MSLA-v0.5-Effective-20180810.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Master Software Licence Agreement \u2013 Previous Version 0.5 (Effective 10 August 2018)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6dccdd0e wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-software-support-and-maintenance-services\">Software Support and Maintenance Services<\/h2>\n\n\n\n<p class=\"has-large-font-size\"><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/07\/Offsite-Tape-Storage-Contract-v0.8B.pdf\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/04\/Customer-Purchase-Terms-and-Conditions-For-Goods-v0.3.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Itheon-MSLA-v0.6.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/06\/Software-Support-Contract-v1.18A.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Current Version 1.18A (Effective 7 January 2022)<\/a><\/p>\n\n\n<div class=\"accordion wp-block-tenup-accordion\">\n\t\n\n<button class=\"accordion-header\" type=\"button\">\n\t<p>\n\t\tPrevious Versions\t<\/p>\n<\/button>\n<div class=\"accordion-content\">\n\t<div class=\"accordion-content__text\">\n\t\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Disaster-Recovery-Terms-_-Conditions-v1.10.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Hardware-Maintenance-Terms-Conditions-V-2.2-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Offsite-Tape-Storage-Contract-v0.8A.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/Customer-Purchase-Terms-and-Conditions-For-Goods-v0.2-1-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Itheon-MSLA-v0.5-Effective-20180810.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/01\/Software-Support-Contract-v1.18-.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.18 (Effective 13 August 2021)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Itheon-MSLA-v0.5-Effective-20180810.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Software-Support-Contract-v1.17-Effective-20190826.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.17 (Effective 26 August 2019)<\/a><\/li>\n\n\n\n<li><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Itheon-MSLA-v0.5-Effective-20180810.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"\/wp-content\/uploads\/sites\/5\/2022\/02\/Telephone-Software-Support-Contract-v1.15-Effective-20180327.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions \u2013 Previous Version 1.15 (Effective 27 March 2018)<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n<\/div> <!-- \/.accordion -->\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Find our Europe terms and conditions here.<\/p>\n","protected":false},"author":32,"featured_media":0,"parent":33673,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ep_exclude_from_search":false,"footnotes":""},"class_list":["post-33624","page","type-page","status-publish","hentry"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Europe Terms and Conditions | Service Express<\/title>\n<meta name=\"description\" content=\"Find our Europe terms and conditions here.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Europe Terms and Conditions | Service Express\" \/>\n<meta property=\"og:description\" content=\"Find our Europe terms and conditions here.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/\" \/>\n<meta property=\"og:site_name\" content=\"Service Express UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/weareserviceexpress\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-06T20:12:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/service-express-meta.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ServiceExpress\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/terms-conditions\\\/europe\\\/\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/terms-conditions\\\/europe\\\/\",\"name\":\"Europe Terms and Conditions | Service Express\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#website\"},\"datePublished\":\"2022-01-27T02:03:42+00:00\",\"dateModified\":\"2025-03-06T20:12:54+00:00\",\"description\":\"Find our Europe terms and conditions here.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/terms-conditions\\\/europe\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/terms-conditions\\\/europe\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/terms-conditions\\\/europe\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\",\"item\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/terms-conditions\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Europe Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#website\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/\",\"name\":\"Service Express UK\",\"description\":\"Global Data Center Solutions &amp; Support\",\"publisher\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#organization\",\"name\":\"Service Express UK\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2022\\\/01\\\/service-express-meta.jpg\",\"contentUrl\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2022\\\/01\\\/service-express-meta.jpg\",\"width\":1200,\"height\":628,\"caption\":\"Service Express UK\"},\"image\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/weareserviceexpress\\\/\",\"https:\\\/\\\/x.com\\\/ServiceExpress\",\"https:\\\/\\\/www.instagram.com\\\/serviceexpress\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/service-express-inc\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCa1MO2iHOytlWx_xCX9uoug\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Europe Terms and Conditions | Service Express","description":"Find our Europe terms and conditions here.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_GB","og_type":"article","og_title":"Europe Terms and Conditions | Service Express","og_description":"Find our Europe terms and conditions here.","og_url":"https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/","og_site_name":"Service Express UK","article_publisher":"https:\/\/www.facebook.com\/weareserviceexpress\/","article_modified_time":"2025-03-06T20:12:54+00:00","twitter_card":"summary_large_image","twitter_site":"@ServiceExpress","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/","url":"https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/","name":"Europe Terms and Conditions | Service Express","isPartOf":{"@id":"https:\/\/serviceexpress.com\/uk\/#website"},"datePublished":"2022-01-27T02:03:42+00:00","dateModified":"2025-03-06T20:12:54+00:00","description":"Find our Europe terms and conditions here.","breadcrumb":{"@id":"https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/serviceexpress.com\/uk\/terms-conditions\/europe\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/serviceexpress.com\/uk\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions","item":"https:\/\/serviceexpress.com\/uk\/terms-conditions\/"},{"@type":"ListItem","position":3,"name":"Europe Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/serviceexpress.com\/uk\/#website","url":"https:\/\/serviceexpress.com\/uk\/","name":"Service Express UK","description":"Global Data Center Solutions &amp; Support","publisher":{"@id":"https:\/\/serviceexpress.com\/uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/serviceexpress.com\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/serviceexpress.com\/uk\/#organization","name":"Service Express UK","url":"https:\/\/serviceexpress.com\/uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/serviceexpress.com\/uk\/#\/schema\/logo\/image\/","url":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/service-express-meta.jpg","contentUrl":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/service-express-meta.jpg","width":1200,"height":628,"caption":"Service Express UK"},"image":{"@id":"https:\/\/serviceexpress.com\/uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/weareserviceexpress\/","https:\/\/x.com\/ServiceExpress","https:\/\/www.instagram.com\/serviceexpress\/","https:\/\/www.linkedin.com\/company\/service-express-inc\/","https:\/\/www.youtube.com\/channel\/UCa1MO2iHOytlWx_xCX9uoug"]}]}},"_links":{"self":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/pages\/33624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/comments?post=33624"}],"version-history":[{"count":0,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/pages\/33624\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/pages\/33673"}],"wp:attachment":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/media?parent=33624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}