{"id":33613,"date":"2019-05-16T20:42:00","date_gmt":"2019-05-17T00:42:00","guid":{"rendered":"https:\/\/serviceexpress.com\/uk\/resources\/what-is-third-party-maintenance-in-the-data-centre\/"},"modified":"2026-01-20T18:33:17","modified_gmt":"2026-01-20T18:33:17","slug":"what-is-third-party-maintenance-data-center","status":"publish","type":"post","link":"https:\/\/serviceexpress.com\/uk\/resources\/what-is-third-party-maintenance-data-center\/","title":{"rendered":"What is third-party data centre maintenance?"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-what-is-third-party-data-centre-maintenance\">What is third-party data centre maintenance?<\/h2>\n\n\n\n<p>Third-party maintenance (TPM) is an alternative to OEM server, storage and network equipment support. TPM is often an option to extend the life of data centre equipment instead of undergoing a hardware refresh or paying for costly post-warranty OEM support.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-what-is-oem-maintenance\">What is OEM maintenance?<\/h2>\n\n\n\n<p>To better understand third-party data centre maintenance, let\u2019s start by looking at OEM maintenance. OEM hardware maintenance is the traditional default for most data centre hardware. OEM maintenance typically comes with the purchase of new hardware, but how is it different from TPM?&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-comparing-tpm-and-oem-maintenance\">Comparing TPM and OEM maintenance<\/h2>\n\n\n\n<style>\n@media screen and (min-width: 48em) {\n    .comparison__oem,\n    .comparison__tpm {\n        flex: 1;\n    }\n}\n<\/style>\n\n\n\n<div class=\"wp-block-group comparison is-layout-flex wp-container-core-group-is-layout-53eaf630 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group comparison__oem has-box-shadow-light wp-container-content-9cfa9a5a is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-light-blue-background-color has-background is-layout-constrained wp-container-core-group-is-layout-52009084 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p class=\"has-text-align-center\" style=\"font-style:normal;font-weight:500\">OEM maintenance<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-ee0c59d6 wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p>1\u20133-year warranty with the purchase of new hardware and options to purchase extended post-warranty support&nbsp;<\/p>\n\n\n\n<p>Multiple SLA options, including 24\/7, Same Business Day, Next Business Day, etc.&nbsp;<\/p>\n\n\n\n<p>Access to software and firmware upgrades (may include an additional charge)&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group comparison__tpm has-box-shadow-light wp-container-content-9cfa9a5a is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-white-color has-royal-background-color has-text-color has-background has-link-color wp-elements-0e40b9caa82f3147179eda2f01f66694 is-layout-constrained wp-container-core-group-is-layout-52009084 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p class=\"has-text-align-center\" style=\"font-style:normal;font-weight:500\">Third-party maintenance (TPM)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-ee0c59d6 wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p>Various post-warranty support timeframes, including 3, 6, 12 and 24 months and beyond&nbsp;<\/p>\n\n\n\n<p>Multiple SLA options, including 24\/7, Same Business Day, Next Business Day, etc.&nbsp;<\/p>\n\n\n\n<p>One maintenance agreement for multivendor hardware support with flexible terms&nbsp;<\/p>\n\n\n\n<p>All parts included in maintenance contract&nbsp;<\/p>\n\n\n\n<p>Access to software and firmware upgrades (subject to OEM terms and determined on a case-by-case basis)&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\" id=\"h-what-are-the-advantages-of-tpm\">What are the advantages of TPM?<\/h3>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-f1189ed3 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full wp-container-content-c0740251\"><img decoding=\"async\" data-src=\"https:\/\/multisestg.wpengine.com\/wp-content\/uploads\/2022\/02\/system-builds-1.svg\" alt=\"Checkmark icon\" class=\"wp-image-27709 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p>Optimise your CapEx and OpEx spend by saving 30\u201370%&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-abbc5632 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<figure class=\"wp-block-image size-full wp-container-content-c0740251\"><img decoding=\"async\" data-src=\"https:\/\/multisestg.wpengine.com\/wp-content\/uploads\/2022\/02\/system-builds-1.svg\" alt=\"Checkmark icon\" class=\"wp-image-27709 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p>Adjust hardware coverage to accommodate changing business needs&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-abbc5632 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<figure class=\"wp-block-image size-full wp-container-content-c0740251\"><img decoding=\"async\" data-src=\"https:\/\/multisestg.wpengine.com\/wp-content\/uploads\/2022\/02\/system-builds-1.svg\" alt=\"Checkmark icon\" class=\"wp-image-27709 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p>Gain control of your hardware refresh cycle to align with optimal timing and budget cycles&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-abbc5632 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<figure class=\"wp-block-image size-full wp-container-content-c0740251\"><img decoding=\"async\" data-src=\"https:\/\/multisestg.wpengine.com\/wp-content\/uploads\/2022\/02\/system-builds-1.svg\" alt=\"Checkmark icon\" class=\"wp-image-27709 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p>Quick onsite response and faster resolutions to decrease downtime&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-abbc5632 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<figure class=\"wp-block-image size-full wp-container-content-c0740251\"><img decoding=\"async\" data-src=\"https:\/\/multisestg.wpengine.com\/wp-content\/uploads\/2022\/02\/system-builds-1.svg\" alt=\"Checkmark icon\" class=\"wp-image-27709 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<p>No phone trees or outsourced call centres&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-how-hardware-refresh-cycles-impact-your-support-options-nbsp\">How hardware refresh cycles impact your support options&nbsp;<\/h2>\n\n\n\n<p>The life cycle of your equipment is a key factor in evaluating your maintenance strategy. For example, if your storage array is past its OEM warranty but is meeting demands, there\u2019s no urgent need to purchase new hardware. TPM may be the best option in this scenario. When equipment approaches <a href=\"\/uk\/resources\/eol-eosl-tip-sheet\/\">End of Life (EOL) or End of Service Life (EOSL),<\/a> it\u2019s common for OEM post-warranty support costs to skyrocket. You\u2019re often left with the decision to purchase new hardware and start the cycle over again or seek alternative maintenance solutions, such as third-party support.&nbsp;<\/p>\n\n\n\n<p>In direct contrast to the OEM, third-party maintenance providers can ensure your hardware remains up and running, even past its EOL or EOSL date, without increased costs.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--60)\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-see-what-support-options-are-available-for-each-life-cycle-stage\">See what support options are available for each life cycle stage<\/h3>\n\n\n<div class=\"tabs is-style-arrow-tabs wp-block-tenup-tabs\">\n\t<div class=\"tab-control\"><ul class=\"tab-list\" role=\"tablist\"><li class=\"tab-item is-uppercase\"><a href=\"#tab-item-0%e2%80%933-years\" role=\"tab\" aria-controls=\"tab-item-0%e2%80%933-years\">0\u20133 years<\/a><\/li><li class=\"tab-item is-uppercase\"><a href=\"#tab-item-3%e2%80%936-years\" role=\"tab\" aria-controls=\"tab-item-3%e2%80%936-years\">3\u20136 Years<\/a><\/li><li class=\"tab-item is-uppercase\"><a href=\"#tab-item-6%e2%80%9312-years\" role=\"tab\" aria-controls=\"tab-item-6%e2%80%9312-years\">6\u201312+ Years<\/a><\/li><\/ul><\/div>\n\t<div class=\"tab-group\">\n\t\t\t\t\t<div class=\"tab-point\"><\/div>\n\t\t\t\t\n<div class=\"tab-content \" id=\"tab-item-0%e2%80%933-years\" role=\"tabpanel\">\n\t\n\n<h3 class=\"wp-block-heading\" id=\"h-general-availability\">General Availability<\/h3>\n\n\n\n<p>New equipment is introduced and made available to consumers. OEM warranties are typically sold with the equipment and vary in timeframes between 1\u20135+ years.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-blue-a-2-color has-alpha-channel-opacity has-light-blue-a-2-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--40)\" \/>\n\n\n\n<p style=\"margin-top:var(--wp--preset--spacing--40)\"><strong>Support options:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/uk\/resources\/what-is-third-party-maintenance-data-center\/\">Third-party maintenance<\/a> may be an option if additional support is needed.<\/li>\n<\/ul>\n\n<\/div>\n\n\n<div class=\"tab-content \" id=\"tab-item-3%e2%80%936-years\" role=\"tabpanel\">\n\t\n\n<h3 class=\"wp-block-heading\" id=\"h-end-of-life-eol-end-of-sale-eos\"><strong>End of Life (EOL) \/ End of Sale (EOS)<\/strong><\/h3>\n\n\n\n<p>Manufacturers begin sending EOL alerts for equipment. This means the OEM no longer produces, markets or sells the equipment. At this point, firmware, patches or upgrades are reduced.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-blue-a-2-color has-alpha-channel-opacity has-light-blue-a-2-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--40)\" \/>\n\n\n\n<p style=\"margin-top:var(--wp--preset--spacing--40)\"><strong>Support options:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/uk\/resources\/what-is-third-party-maintenance-data-center\/\">Third-party maintenance<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/uk\/resources\/oem-maintenance-vs-tpm-maintenance\/\">OEM post-warranty maintenance<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-blue-a-2-color has-alpha-channel-opacity has-light-blue-a-2-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--40)\" \/>\n\n\n\n<p style=\"margin-top:var(--wp--preset--spacing--40)\"><strong>Action:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connect with a third-party maintenance provider if you have immediate concerns regarding bug fixes, security, performance, etc. Third-party software maintenance may be a good fit if firmware or microcode is freely available.<\/li>\n\n\n\n<li>Evaluate your immediate and long-term infrastructure strategy. Just because your equipment has approached the EOL milestone doesn\u2019t mean it\u2019s time for a <a href=\"\/uk\/resources\/take-charge-hardware-refresh-plan\/\">hardware refresh<\/a>. Your hardware will continue performing well beyond the 6-year lifespan. Consider a third-party maintenance provider to help you extend the life of your equipment and save critical budget dollars.<\/li>\n<\/ul>\n\n<\/div>\n\n\n<div class=\"tab-content \" id=\"tab-item-6%e2%80%9312-years\" role=\"tabpanel\">\n\t\n\n<h3 class=\"wp-block-heading\" id=\"h-end-of-development-eod-end-of-service-life-eosl\"><strong><strong>End of Development (EOD) \/ End of Service Life (EOSL)<\/strong><\/strong><\/h3>\n\n\n\n<p>Manufacturers no longer produce, develop, update or support the equipment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-blue-a-2-color has-alpha-channel-opacity has-light-blue-a-2-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--40)\" \/>\n\n\n\n<p style=\"margin-top:var(--wp--preset--spacing--40)\"><strong>Support options:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/uk\/resources\/what-is-third-party-maintenance-data-center\/\">Third-party maintenance<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-blue-a-2-color has-alpha-channel-opacity has-light-blue-a-2-background-color has-background\" style=\"margin-top:var(--wp--preset--spacing--40)\" \/>\n\n\n\n<p style=\"margin-top:var(--wp--preset--spacing--40)\"><strong>Action:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Take the time to determine if a <a href=\"\/uk\/resources\/take-charge-hardware-refresh-plan\/\">hardware refresh<\/a> is the best decision for your business needs. If your equipment is meeting immediate compatibility, capacity and reliability needs, consider delaying a hardware refresh to extend the life of your investment.<\/li>\n<\/ul>\n\n<\/div>\n\n\t<\/div> <!-- \/.tab-group -->\n<\/div> <!-- \/.tabs -->\n\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/uk\/resources\/eol-eosl-tip-sheet\/\">What Is EOL &amp; EOSL?<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p style=\"margin-top:var(--wp--preset--spacing--60)\">Third-party maintenance extends the working life of your equipment, provides data centre service and parts and maximises your initial investment. You can keep your hardworking storage library for months or years without paying premium rates or risking downtime.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-steps-to-select-the-best-maintenance-option\">Steps to select the best maintenance option<\/h2>\n\n\n\n<style>\n@media screen and (min-width: 48em) {\n    .steps__one,\n    .steps__two,\n    .steps__three {\n        flex: 1;\n    }\n}\n<\/style>\n\n\n\n<div class=\"wp-block-group steps is-content-justification-center is-layout-flex wp-container-core-group-is-layout-52f4c923 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group steps__one has-box-shadow-light wp-container-content-9cfa9a5a is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-royal-background-color has-text-color has-background has-link-color wp-elements-17cf299c998ce509458b3342e2ccf501\" id=\"h-step-1\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">STEP 1<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-ee0c59d6 wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p>Review how each data centre support option impacts your data centre needs and performance.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group steps__two has-box-shadow-light wp-container-content-9cfa9a5a is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-royal-background-color has-text-color has-background has-link-color wp-elements-c7efa096eba59c33b11a9ad9e9b3a177\" id=\"h-step-2\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">STEP 2<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-8e4318aa wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p>Assess the support needs of your server, storage and network equipment. Then, factor in downtime costs, service quality and business objectives.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group steps__three has-box-shadow-light wp-container-content-9cfa9a5a is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center has-white-color has-royal-background-color has-text-color has-background has-link-color wp-elements-1547210aa71d7e8808741363f6cd9dee\" id=\"h-step-3\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\">STEP 3<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-ee0c59d6 wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<p style=\"margin-top:0\">Talk to your OEM and TPM representatives to gather additional customer service details and quotes before deciding on your next maintenance solution.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"persistent-cta alignfull wp-block-serviceexpress-persistent-cta\" aria-hidden=\"true\">\n\t\n\n<div class=\"wp-block-group persistent-cta__container has-white-color has-royal-background-color has-text-color has-background is-layout-constrained wp-container-core-group-is-layout-f36bc466 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group persistent-cta__content is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:500\">Learn more about our data center maintenance services<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary-light\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/uk\/data-center-maintenance\/\">Learn More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Third-party data centre maintenance is an alternative to OEM support. Discover the differences between them and the advantages of a third-party provider. <\/p>\n","protected":false},"author":32,"featured_media":77203,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"freeform":false,"hero_image_id":33088,"show_author":false,"table_of_contents":[],"footnotes":""},"categories":[741],"tags":[],"resource":[568],"class_list":["post-33613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-third-party-maintenance","resource-articles-insights"],"featured_image_src":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2024\/08\/What-is-Third-Party-Maintenance-in-the-Data-Centre-_Meta-Image.jpg","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Third-Party Maintenance (TPM)? | Advantages of TPM Support<\/title>\n<meta name=\"description\" content=\"Third-party data centre maintenance is an alternative to OEM support. 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