{"id":58748,"date":"2022-10-17T12:00:00","date_gmt":"2022-10-17T16:00:00","guid":{"rendered":"https:\/\/serviceexpress.com\/uk\/?p=58748"},"modified":"2025-12-16T17:14:49","modified_gmt":"2025-12-16T17:14:49","slug":"vivo-energy-case-study","status":"publish","type":"post","link":"https:\/\/serviceexpress.com\/uk\/resources\/vivo-energy-case-study\/","title":{"rendered":"Vivo Energy embraces SAP S\/4HANA on a new IBM Power10 environment"},"content":{"rendered":"\n<div class=\"wp-block-group has-margin-bottom-medium is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-76180720 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-margin-bottom-xsmall wp-block-paragraph\">Any growing business knows the pressure to breathe new life into its IT infrastructure.&nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-xsmall wp-block-paragraph\">As technology evolves, finding the right path to expand in a way that suits ambitions and IT budget is a challenge.&nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-xsmall wp-block-paragraph\">Vivo Energy distributes Shell and Engen branded fuels to retail and commercial customers across Africa. The company has expanded over the years due to improved technical business operations.&nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-xsmall wp-block-paragraph\">One notable high point for Vivo Energy was in 2019 when they embraced SAP S\/4HANA to accelerate efficiencies and uncover operational insights. The business deployed the full suite in one integrated platform, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SAP SuccessFactors&nbsp;<\/li>\n\n\n\n<li>SAP Cloud for Customer&nbsp;<\/li>\n\n\n\n<li>SAP Integrated Business Planning&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Implementing SAP enabled Vivo Energy to boost employee productivity, streamline workflow processes and increase data visibility. They called Service Express to scale the company\u2019s IT estate for its SAP instances.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group has-margin-bottom-zero has-white-color has-text-color is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group has-navy-background-color has-background is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-49ed02cd wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\"><strong>Industry:<\/strong><br>Energy supply<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Location: <\/strong><br>London, UK<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Service: <\/strong>Infrastructure Consulting, Data Centres, Data Centre Hardware<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-light-grey-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0\">\n<p class=\"wp-block-paragraph\">\u201cThis upgrade has allowed us to move the critical care and maintenance activities of our server fleet to experts who provide the same level of diligence that we provide ourselves, allowing our lean infrastructure team to focus on internal activities. We can continue to focus on growth, knowing our essential services are in safe hands.\u201d<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>-Mike McCormick, Chief Information Officer of Vivo Energy<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium has-light-blue-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"the-service-express-advantage\"><strong>Service Express brought all SAP instances to a new single platform<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vivo Energy and Service Express worked together on a flexible approach, deploying four IBM Power Systems across two of Service Express\u2019 data centres in the UK. Two systems have been placed in each data centre, providing separate virtual machine environments via logical partitions (LPARs). Adding additional locations ensures services automatically failover to servers in the secondary data centre in the event primary equipment is unavailable.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, the unprecedented business growth from this strategy presented one problem. These IBM POWER8 and POWER9 systems could not continue to support Vivo\u2019s expansion rate or its extensive use of the SAP HANA system. \u201cWe turned to Service Express, not just as a current provider but as a trusted partner,\u201d explained Mike McCormick, Chief Information Officer of Vivo Energy.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cWe needed a partner we could trust to help us continue to grow, and with a long history of quality service and technical expertise, there was no question of discussing our growing needs with Service Express.\u201d&nbsp;<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"h-a-powerful-solution-implemented-for-a-bigger-future\"><strong>A powerful solution implemented for a bigger future<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vivo Energy was left with two options. Scale-out its IT infrastructure by adding servers when required or scale up by upgrading the servers to the latest generation.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhilst the current HANA estate is deployed on IBM Power, the choice of scale-out servers being used meant growing on demand, for example, more memory and CPU was a challenge,\u201d explained Graeme Penman, Pre-sales Consultant at Service Express.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe scale-out servers only support a finite amount of memory, which is key for HANA. Once that was consumed, all Vivo could do was either physically upgrade memory in the servers or add more servers with lead times on hardware delivery and installation impacting the speed at which Vivo could respond to meet business demands.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Various scale-out methods were reviewed in detail, underlining Service Express\u2019 commitment to ensuring customers receive a truly optimised solution. By meeting all business needs, Service Express\u2019 data centre specialists continue to retain a substantially high customer renewal rate.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After a thorough examination of possible solutions, with agility and responsiveness being crucial factors for expansion, the answer was to scale up to a new generation of server.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-zero has-light-blue-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"the-service-express-advantage\"><strong><strong>Hardware muscle provided by IBM\u2019s Power10 generation<\/strong>&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"has-margin-bottom-xsmall wp-block-paragraph\">The new range of IBM servers resulted in these advantages:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Established a standard of service for Vivo Energy to respond to business demands in near real-time&nbsp;<\/li>\n\n\n\n<li>Deployed a pool of E1080s in <a href=\"https:\/\/serviceexpress.com\/uk\/specialty-cloud-for-ibm-power\/\">Specialty Cloud for IBM Power<\/a> to grow with demand on a pay-as-you-need basis\u00a0<\/li>\n\n\n\n<li>Optimised CPU resources to cut costs&nbsp;<\/li>\n\n\n\n<li>IBM\u2019s Power10 E1080 servers consume less electricity than previous generation&nbsp;<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vivo Energy embraces SAP S\/4HANA to accelerate efficiencies and uncover operational insights; they teamed up with Service Express to do so.<\/p>\n","protected":false},"author":32,"featured_media":77218,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"freeform":false,"hero_image_id":58747,"show_author":false,"table_of_contents":[],"footnotes":""},"categories":[735],"tags":[],"resource":[570],"class_list":["post-58748","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ibm","resource-case-studies"],"featured_image_src":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2024\/08\/Vivo-Energy-embraces-SAP-S-4HANA-on-a-new-IBM-Power10-environment_Meta-Image.jpg","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vivo Energy embraces SAP S\/4HANA on a new IBM Power10 environment | Service Express UK<\/title>\n<meta name=\"description\" content=\"Vivo Energy embraces SAP S\/4HANA to accelerate efficiencies and uncover operational insights; 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