{"id":72962,"date":"2022-10-31T12:00:00","date_gmt":"2022-10-31T16:00:00","guid":{"rendered":"https:\/\/serviceexpress.com\/uk\/?p=72962"},"modified":"2024-10-09T20:10:26","modified_gmt":"2024-10-09T19:10:26","slug":"it-cost-reduction-strategies-economic-downturns-playbook","status":"publish","type":"post","link":"https:\/\/serviceexpress.com\/uk\/resources\/it-cost-reduction-strategies-economic-downturns-playbook\/","title":{"rendered":"Playbook: IT cost reduction strategies for economic downturns"},"content":{"rendered":"\n<div class=\"wp-block-group has-margin-bottom-medium is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-margin-bottom-xsmall\">Managing the pressure to reduce IT costs in uncertain economic conditions is familiar territory for organisations worldwide. The impacts of the 2008-2009 financial crisis&nbsp;and the COVID-19 pandemic have taught business leaders the importance of clear communication, streamlined processes and optimised spending to maintain&nbsp;resilience. Since economic downturns bring marching orders for IT, finance and other departments to revisit and deploy cost-cutting strategies, it\u2019s vital&nbsp;to start on the right foot.&nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">Establishing a solid partnership with your CFO, CIO and other IT leaders is critical, since this group often leads the charge to reduce business expenses and identify cost-containment opportunities. While&nbsp;IT cost reduction strategies are in motion, ensure everyone has a seat at the table to share goals, address challenges and review solutions together throughout the process. &nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">Identifying how and where to cut costs isn\u2019t always a welcome or straightforward endeavour. However, it presents an opportunity to re-evaluate the status quo and uncover ways to make the most of existing investments. <strong>As an IT leader, here\u2019s what you can do now to reduce business expenses, increase efficiency and maximise productivity amid economic headwinds.<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-margin-bottom-small has-large-font-size\" id=\"h-prioritise-immediate-and-long-term-it-cost-reduction-tactics\">Prioritise immediate and long-term IT cost reduction tactics<\/h2>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">Whether your cost-cutting initiatives are immediate or downstream, start by aligning current IT investments with high-level business objectives. Doing so highlights which IT resources are essential and will not undergo any cost-cutting measures. &nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-medium\">Gartner recommends using a systemic and programmatic approach to long-term <a href=\"https:\/\/www.gartner.com\/en\/articles\/5-ways-to-make-cost-optimization-work-for-the-long-term\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">cost optimisation<\/a> and reduction. It\u2019s imperative to resist the urge to cut or freeze resources in one fell swoop. Take the time to assess opportunities and potential obstacles using a multi-phased approach.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<picture>\n<source data-srcset=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/2022\/11\/2022_Q4_Economic-Impact-Article_Graphic_en-gb-scaled.jpg\" media=\"(min-width: 48em)\">\n<img decoding=\"async\" data-src=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/08\/2022_Q4_Economic-Impact-Article_Graphic-Mobile-jpg-en-gb.jpg\" alt=\"The different phases of IT cost reduction strategies for economic downturns\" style=\"--smush-placeholder-width: 500px; --smush-placeholder-aspect-ratio: 500\/1366;display: block; margin: 0 auto;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\">\n<\/picture>\n<\/div>\n\n\n\n<p class=\"has-margin-bottom-medium\" style=\"margin-top:var(--wp--preset--spacing--20)\">Before implementing cost-cutting measures, bring stakeholders up to speed on the next steps and action items. Having open lines of communication provides greater transparency and eliminates working in silos.<\/p>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-margin-bottom-small has-large-font-size\" id=\"h-balance-capital-and-operating-cost-cutting-strategies\">Balance capital and operating cost-cutting strategies<\/h2>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">Gartner\u2019s recommendations for <a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/10-ways-to-quickly-reduce-it-costs\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">IT cost reduction<\/a> encourages leaders to focus on addressing both CapEx and OpEx.&nbsp;<strong>Curbing only CapEx initiatives and new projects may seem like the default solution, but it\u2019s not the suggested route to reducing business expenses.<\/strong><\/p>\n\n\n\n<p class=\"has-margin-bottom-medium\">Taking a balanced approach to CapEx and OpEx reductions keeps projects moving forwards without tipping the scale. Addressing both areas results in a balanced and sustainable cost reduction strategy.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium has-block-width-medium is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns has-margin-bottom-medium is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-margin-bottom-zero is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-c951c46d wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-margin-bottom-zero\"><img decoding=\"async\" data-src=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/08\/capex-1.svg\" alt=\"Dollar Sign Icon\" class=\"wp-image-72939 lazyload\" style=\"width:75px;height:75px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-margin-bottom-zero has-normal-font-size\" style=\"font-style:normal;font-weight:700\">Capital expenditure (CapEx)<\/h3>\n\n\n\n<p class=\"has-text-align-center has-margin-bottom-zero\">Once-only costs to maintain or grow the business for more than one year. Examples include IT infrastructure, equipment upgrades, additional data centre space, etc.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-margin-bottom-zero is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-097ceb49 wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-margin-bottom-zero\"><img decoding=\"async\" data-src=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/08\/opex-reocurring-1.svg\" alt=\"Dollar Sign with Arrow Icon\" class=\"wp-image-72941 lazyload\" style=\"width:75px;height:75px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-margin-bottom-zero has-normal-font-size\" style=\"font-style:normal;font-weight:700\">Operating expenditure (OpEx)<\/h3>\n\n\n\n<p class=\"has-text-align-center has-margin-bottom-zero\">Reoccurring costs to run the business. Examples include software subscriptions, equipment leases, colocation space, outsourced and managed services, etc.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-light-blue-background-color has-background has-block-width-small is-layout-constrained wp-container-core-group-is-layout-aae52aff wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">5 Questions to Ask for IT Budget Planning<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/serviceexpress.com\/uk\/resources\/5-questions-it-budget-planning\/\">Read More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"is-style-eyebrow\">CapEx<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Maximise current investments to reduce business expenses<\/h2>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">Is a costly hardware refresh at the top of the list when considering current and future IT projects? Since it\u2019s your responsibility to reduce business expenses, you\u2019re left with the decision on whether to delay or move forward with a refresh. So, what\u2019s the right path to take? &nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-medium\">Your decisions should include the understanding that a hardware refresh isn\u2019t always necessary to meet business and IT demands. If current equipment is meeting business needs and doesn\u2019t require specific upgrades or functionality, extending equipment lifecycles is the way to go. Delaying hardware refreshes by just one year (or more) maximises the existing investment and significantly reduces CapEx.<\/p>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium has-light-blue-background-color has-background has-block-width-small is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-take-charge-of-your-hardware-refresh-plan\">Take Charge of Your Hardware Refresh Plan<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/serviceexpress.com\/uk\/resources\/take-charge-hardware-refresh-plan\/\">Read More<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-margin-bottom-small\">There\u2019s a widespread assumption that as equipment ages, it begins to fail more often \u2013 the facts tell another story. Based on over 20 years of hardware refresh and reliability data, our findings show that critical and non-critical server, storage and network equipment remains highly reliable for ten years or more.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium has-block-width-small is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-large has-margin-bottom-zero\"><img decoding=\"async\" data-src=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2023\/08\/2022_Q4_Economic-Impact-Article_Graphics_Equipment-Failures-jpg-1920x1159.jpg\" alt=\"Data Centre Equipment Failure | Critical vs. Non-critical\" class=\"wp-image-72943 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/1159;\" \/><\/figure>\n<\/div>\n\n\n\n<p class=\"has-margin-bottom-medium\">When equipment approaches the three-to-six-year mark, OEMs send <a href=\"https:\/\/serviceexpress.com\/uk\/resources\/eol-eosl-tip-sheet\/\" target=\"_blank\" rel=\"noreferrer noopener\">end of life (EOL) and end of service life (EOSL)<\/a> notifications. In most cases, when hardware reaches these milestones, it comes with a steep price tag for OEM post-warranty support. If this is the case for your data centre hardware, there\u2019s an opportunity to extend the life of your equipment and benefit from lower support costs with <a href=\"https:\/\/serviceexpress.com\/uk\/resources\/what-is-third-party-maintenance-data-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">third-party maintenance.<\/a>&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-medium has-light-blue-background-color has-background has-block-width-small is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-what-is-eol-amp-eosl\">What is EOL &amp; EOSL<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-arrow\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/serviceexpress.com\/uk\/resources\/eol-eosl-tip-sheet\/\">Read More<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-margin-bottom-zero is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"is-style-eyebrow\">OpEx<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Temporarily bridge the tech talent gap with managed services<\/h2>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">How can IT leaders ask their teams to do more with less while pursuing cost-reduction strategies and ensuring that critical operations remain intact? A fully staffed, robust IT team can take on many responsibilities, but IT leaders are finding it increasingly difficult to maintain such a workforce with widespread talent shortages. Lack of time, budget, resources and capacity limit IT leaders\u2019 abilities to meet changing demands. Significant skill gaps also pose a problem as older generations retire, taking long-held expertise and niche competencies.&nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">According to McKinsey, outsourcing <a href=\"https:\/\/www.mckinsey.com\/capabilities\/mckinsey-digital\/our-insights\/tech-talent-tectonics-ten-new-realities-for-finding-keeping-and-developing-talent\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">IT responsibilities<\/a> isn\u2019t a blanket solution for an effective IT talent strategy. Investing in your IT workforce is essential to building and maintaining a talented team well-equipped to provide critical business understanding, productivity and agility.&nbsp;<\/p>\n\n\n\n<p class=\"has-margin-bottom-xsmall\">The good news is that there are options for teams experiencing talent shortages or a lack of resources. <a href=\"\/uk\/managed-infrastructure-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">Managed services<\/a> offer IT departments a customisable solution to alleviate stress, stabilise costs and fill talent gaps. By leveraging managed service solutions, IT leaders are better equipped to handle workloads, balance priorities and develop critical IT talent. \u00a0<\/p>\n\n\n\n<p class=\"has-margin-bottom-zero\">IT leaders always prioritise cutting IT costs, but it\u2019s more prevalent when faced with economic slowdowns. The good news is that lowering costs and maintaining business growth is possible. An effective IT cost reduction strategy begins with stakeholder participation and a clear understanding of the high-level priorities. It may feel like everything is resting on your shoulders, but now is the time to find opportunities to drive value, exceed expectations and achieve company initiatives.&nbsp;&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to prioritise and manage both short- and long-term IT cost reduction strategies to prepare for economic uncertainty in your IT 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