{"id":77581,"date":"2025-07-07T19:48:17","date_gmt":"2025-07-07T18:48:17","guid":{"rendered":"https:\/\/serviceexpress.com\/uk\/?p=77581"},"modified":"2025-07-07T19:48:19","modified_gmt":"2025-07-07T18:48:19","slug":"national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives","status":"publish","type":"post","link":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/","title":{"rendered":"National insurance provider drives IT cost savings and invests in new initiatives"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-ea69a204 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:61px\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/serviceexpress.com\/wp-content\/uploads\/2021\/06\/clipboard.svg\" alt=\"Clipboard Icon\" class=\"wp-image-76205 lazyload\" style=\"width:61px;height:undefinedpx\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"is-style-default has-royal-color has-text-color has-small-font-size\" style=\"font-style:normal;font-weight:600;text-transform:uppercase\">Industry<\/p>\n\n\n\n<p style=\"margin-top:0\">Insurance&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-ea69a204 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:61px\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/serviceexpress.com\/wp-content\/uploads\/2021\/06\/location.svg\" alt=\"Location Icon\" class=\"wp-image-76207 lazyload\" style=\"width:61px;height:undefinedpx\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"is-style-default has-royal-color has-text-color has-small-font-size\" style=\"font-style:normal;font-weight:600;text-transform:uppercase\">Location<\/p>\n\n\n\n<p style=\"margin-top:0\">California<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-ea69a204 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:61px\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" data-src=\"https:\/\/serviceexpress.com\/wp-content\/uploads\/2021\/06\/gear.svg\" alt=\"Gear Icon\" class=\"wp-image-76206 lazyload\" style=\"width:61px;height:undefinedpx\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"is-style-default has-royal-color has-text-color has-small-font-size\" style=\"font-style:normal;font-weight:600;text-transform:uppercase\">Service<\/p>\n\n\n\n<p style=\"margin-top:0\"><a href=\"\/uk\/data-center-maintenance\/\">Data Centre Maintenance<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Insurance companies are rapidly embracing insurtech solutions to attract new customers, improve efficiency and enhance customer experience. However, like many organisations undergoing digital transformation, they often face the challenge of funding new initiatives without redirecting resources from other business areas. Implementing new technology solutions while facing pressure to reduce policyholders\u2019 costs is an ongoing challenge for all insurance providers.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-maintaining-performance-amid-rising-operational-costs\">Maintaining performance amid rising operational costs<\/h2>\n\n\n\n<p>A national insurance company was tasked with finding ways to reduce operational costs without affecting its workforce and performance. Upon further discovery, the company\u2019s IT and procurement teams reviewed OEM maintenance contracts to better understand increased costs for post-warranty hardware.&nbsp;<\/p>\n\n\n\n<p>OEM maintenance costs associated with the company\u2019s IBM mainframe and Dell EMC storage systems were clear targets for cost reduction. The insurance company had relied on OEM support for decades. To control costs, the IT team determined it was time to gain buy-in to explore third-party maintenance (TPM) as an alternative.&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\" id=\"h-strategic-solutions-enable-fund-reallocation-and-opex-savings\">Strategic solutions enable fund reallocation and OpEx savings<\/h2>\n\n\n\n<p>After conducting thorough technical evaluations of leading global maintenance providers, Service Express ranked number one. The combination of in-house engineering expertise, multivendor capabilities and a long-standing track record of IBM mainframe support delivered the confidence needed for the insurer to transition support to Service Express.&nbsp;<\/p>\n\n\n\n<p>The company transitioned from OEM post-warranty maintenance to TPM, successfully achieving its primary objective of reducing costs. In addition, the insurance provider utilised Service Express\u2019 <a href=\"\/uk\/expressconnect\/#Monitoring\">ExpressConnect<sup>\u00ae<\/sup> Monitoring<\/a> platform, which streamlined maintenance, automated support and increased productivity.\u00a0<\/p>\n\n\n\n<p>The partnership with Service Express helped the insurer reallocate $250,000 in OpEx to other insurtech initiatives. The business achieved 75% savings on its contracted services by utilising a TPM provider instead of OEM support without compromising performance.&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>See how Service Express helped a national insurer cut OpEx and fund new insurtech projects by streamlining IT operations \u2014 without sacrificing performance. <\/p>\n","protected":false},"author":32,"featured_media":77582,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"freeform":false,"hero_image_id":77583,"show_author":false,"table_of_contents":[],"footnotes":""},"categories":[741],"tags":[],"resource":[570],"class_list":["post-77581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-third-party-maintenance","resource-case-studies"],"featured_image_src":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/07\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg","yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>National insurance provider drives IT cost savings and invests in new initiatives | Service Express<\/title>\n<meta name=\"description\" content=\"See how Service Express helped a national insurer cut OpEx and fund new insurtech projects by streamlining IT operations \u2014 without sacrificing performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"National insurance provider drives IT cost savings and invests in new initiatives | Service Express\" \/>\n<meta property=\"og:description\" content=\"See how Service Express helped a national insurer cut OpEx and fund new insurtech projects by streamlining IT operations \u2014 without sacrificing performance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/\" \/>\n<meta property=\"og:site_name\" content=\"Service Express UK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/weareserviceexpress\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-07-07T18:48:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-07T18:48:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/07\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jackie Kirkwood\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ServiceExpress\" \/>\n<meta name=\"twitter:site\" content=\"@ServiceExpress\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jackie Kirkwood\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/\"},\"author\":{\"name\":\"Jackie Kirkwood\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#\\\/schema\\\/person\\\/c3c8f554ab1d5e7713b62782cfce8f1d\"},\"headline\":\"National insurance provider drives IT cost savings and invests in new initiatives\",\"datePublished\":\"2025-07-07T18:48:17+00:00\",\"dateModified\":\"2025-07-07T18:48:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/\"},\"wordCount\":308,\"publisher\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2025\\\/07\\\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg\",\"articleSection\":[\"Third-party maintenance\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/\",\"name\":\"National insurance provider drives IT cost savings and invests in new initiatives | Service Express\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2025\\\/07\\\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg\",\"datePublished\":\"2025-07-07T18:48:17+00:00\",\"dateModified\":\"2025-07-07T18:48:19+00:00\",\"description\":\"See how Service Express helped a national insurer cut OpEx and fund new insurtech projects by streamlining IT operations \u2014 without sacrificing performance.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/#primaryimage\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2025\\\/07\\\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg\",\"contentUrl\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2025\\\/07\\\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg\",\"width\":1200,\"height\":628,\"caption\":\"An image of a dashboard with charts and graphs on a laptop\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/resources\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"National insurance provider drives IT cost savings and invests in new initiatives\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#website\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/\",\"name\":\"Service Express UK\",\"description\":\"Global Data Center Solutions &amp; Support\",\"publisher\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#organization\",\"name\":\"Service Express UK\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2022\\\/01\\\/service-express-meta.jpg\",\"contentUrl\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/wp-content\\\/uploads\\\/sites\\\/5\\\/2022\\\/01\\\/service-express-meta.jpg\",\"width\":1200,\"height\":628,\"caption\":\"Service Express UK\"},\"image\":{\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/weareserviceexpress\\\/\",\"https:\\\/\\\/x.com\\\/ServiceExpress\",\"https:\\\/\\\/www.instagram.com\\\/serviceexpress\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/service-express-inc\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCa1MO2iHOytlWx_xCX9uoug\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/#\\\/schema\\\/person\\\/c3c8f554ab1d5e7713b62782cfce8f1d\",\"name\":\"Jackie Kirkwood\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3ec414fe340887ec3bd598cb173da2e304f308f682481ea454838e0f1148410b?s=96&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3ec414fe340887ec3bd598cb173da2e304f308f682481ea454838e0f1148410b?s=96&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3ec414fe340887ec3bd598cb173da2e304f308f682481ea454838e0f1148410b?s=96&r=g\",\"caption\":\"Jackie Kirkwood\"},\"url\":\"https:\\\/\\\/serviceexpress.com\\\/uk\\\/author\\\/jkirkwood\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"National insurance provider drives IT cost savings and invests in new initiatives | Service Express","description":"See how Service Express helped a national insurer cut OpEx and fund new insurtech projects by streamlining IT operations \u2014 without sacrificing performance.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/","og_locale":"en_GB","og_type":"article","og_title":"National insurance provider drives IT cost savings and invests in new initiatives | Service Express","og_description":"See how Service Express helped a national insurer cut OpEx and fund new insurtech projects by streamlining IT operations \u2014 without sacrificing performance.","og_url":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/","og_site_name":"Service Express UK","article_publisher":"https:\/\/www.facebook.com\/weareserviceexpress\/","article_published_time":"2025-07-07T18:48:17+00:00","article_modified_time":"2025-07-07T18:48:19+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/07\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg","type":"image\/jpeg"}],"author":"Jackie Kirkwood","twitter_card":"summary_large_image","twitter_creator":"@ServiceExpress","twitter_site":"@ServiceExpress","twitter_misc":{"Written by":"Jackie Kirkwood","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/#article","isPartOf":{"@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/"},"author":{"name":"Jackie Kirkwood","@id":"https:\/\/serviceexpress.com\/uk\/#\/schema\/person\/c3c8f554ab1d5e7713b62782cfce8f1d"},"headline":"National insurance provider drives IT cost savings and invests in new initiatives","datePublished":"2025-07-07T18:48:17+00:00","dateModified":"2025-07-07T18:48:19+00:00","mainEntityOfPage":{"@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/"},"wordCount":308,"publisher":{"@id":"https:\/\/serviceexpress.com\/uk\/#organization"},"image":{"@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/#primaryimage"},"thumbnailUrl":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/07\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg","articleSection":["Third-party maintenance"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/","url":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/","name":"National insurance provider drives IT cost savings and invests in new initiatives | Service Express","isPartOf":{"@id":"https:\/\/serviceexpress.com\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/#primaryimage"},"image":{"@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/#primaryimage"},"thumbnailUrl":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/07\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg","datePublished":"2025-07-07T18:48:17+00:00","dateModified":"2025-07-07T18:48:19+00:00","description":"See how Service Express helped a national insurer cut OpEx and fund new insurtech projects by streamlining IT operations \u2014 without sacrificing performance.","breadcrumb":{"@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/#primaryimage","url":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/07\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg","contentUrl":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2025\/07\/Meta_1200x628_Case-Study_Insurance_iStock-1407276285.jpg","width":1200,"height":628,"caption":"An image of a dashboard with charts and graphs on a laptop"},{"@type":"BreadcrumbList","@id":"https:\/\/serviceexpress.com\/uk\/resources\/national-insurance-provider-drives-it-cost-savings-and-invests-in-new-initiatives\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/serviceexpress.com\/uk\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/serviceexpress.com\/uk\/resources\/"},{"@type":"ListItem","position":3,"name":"National insurance provider drives IT cost savings and invests in new initiatives"}]},{"@type":"WebSite","@id":"https:\/\/serviceexpress.com\/uk\/#website","url":"https:\/\/serviceexpress.com\/uk\/","name":"Service Express UK","description":"Global Data Center Solutions &amp; Support","publisher":{"@id":"https:\/\/serviceexpress.com\/uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/serviceexpress.com\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/serviceexpress.com\/uk\/#organization","name":"Service Express UK","url":"https:\/\/serviceexpress.com\/uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/serviceexpress.com\/uk\/#\/schema\/logo\/image\/","url":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/service-express-meta.jpg","contentUrl":"https:\/\/serviceexpress.com\/uk\/wp-content\/uploads\/sites\/5\/2022\/01\/service-express-meta.jpg","width":1200,"height":628,"caption":"Service Express UK"},"image":{"@id":"https:\/\/serviceexpress.com\/uk\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/weareserviceexpress\/","https:\/\/x.com\/ServiceExpress","https:\/\/www.instagram.com\/serviceexpress\/","https:\/\/www.linkedin.com\/company\/service-express-inc\/","https:\/\/www.youtube.com\/channel\/UCa1MO2iHOytlWx_xCX9uoug"]},{"@type":"Person","@id":"https:\/\/serviceexpress.com\/uk\/#\/schema\/person\/c3c8f554ab1d5e7713b62782cfce8f1d","name":"Jackie Kirkwood","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/3ec414fe340887ec3bd598cb173da2e304f308f682481ea454838e0f1148410b?s=96&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3ec414fe340887ec3bd598cb173da2e304f308f682481ea454838e0f1148410b?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3ec414fe340887ec3bd598cb173da2e304f308f682481ea454838e0f1148410b?s=96&r=g","caption":"Jackie Kirkwood"},"url":"https:\/\/serviceexpress.com\/uk\/author\/jkirkwood\/"}]}},"_links":{"self":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/posts\/77581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/comments?post=77581"}],"version-history":[{"count":0,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/posts\/77581\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/media\/77582"}],"wp:attachment":[{"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/media?parent=77581"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/categories?post=77581"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/tags?post=77581"},{"taxonomy":"resource","embeddable":true,"href":"https:\/\/serviceexpress.com\/uk\/wp-json\/wp\/v2\/resource?post=77581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}