{"id":77613,"date":"2025-08-05T21:38:42","date_gmt":"2025-08-05T20:38:42","guid":{"rendered":"https:\/\/serviceexpress.com\/uk\/?p=77613"},"modified":"2025-08-05T21:38:44","modified_gmt":"2025-08-05T20:38:44","slug":"how-ondeck-predictive-sparing-eliminates-repair-delays","status":"publish","type":"post","link":"https:\/\/serviceexpress.com\/uk\/resources\/how-ondeck-predictive-sparing-eliminates-repair-delays\/","title":{"rendered":"How OnDeck\u00ae Predictive Sparing\u00ae eliminates repair delays"},"content":{"rendered":"\n

Every day, IT teams face productivity loss due to hardware failures in the data center. If a part is unavailable for the repair, longer downtime ensues. Waiting adds frustration and uncertainty to your day. Our OnDeck Predictive Sparing system<\/a> avoids these kinds of parts slowdowns with its data-driven parts management capabilities.  <\/p>\n\n\n\n

\n

OnDeck Predictive Sparing works proactively to reduce downtime<\/h2>\n\n\n\n

By analyzing 20+ years of parts, equipment and service data, OnDeck can predict failures and keep parts ready on the shelf for quicker, more reliable support. OnDeck drives our parts management strategy by identifying part needs and automating our supply chain and inventory sparing system. It proactively customizes local inventories with the right parts before a hardware failure occurs in a customer\u2019s data center. This dynamic system continuously learns and adjusts parts inventories based on a steady stream of data from over 200 daily service events.  <\/p>\n<\/div>\n\n\n\n

\n

How OnDeck Predictive Sparing combines data, AI and automation<\/h2>\n\n\n\n
\n
\n
\n

1<\/strong><\/p>\n\n\n\n

20+ years of historical \u2028service ticket and customer equipment profile data fuels the OnDeck\u00ae database.<\/p>\n<\/div>\n\n\n\n

\"Illustration<\/figure>\n<\/div>\n\n\n\n
\n
\n

2<\/strong><\/p>\n\n\n\n

Our proprietary algorithm analyzes usage trends to predict potential failures \u2028before they occur.<\/p>\n<\/div>\n\n\n\n

\"Illustration<\/figure>\n<\/div>\n\n\n\n
\n
\n

3<\/strong><\/p>\n\n\n\n

OnDeck\u00ae identifies the parts needed to support your equipment before \u2028a system goes down.<\/p>\n<\/div>\n\n\n\n

\"Illustration<\/figure>\n<\/div>\n\n\n\n
\n
\n

4<\/strong><\/p>\n\n\n\n

The correct parts are shipped to your local Service Express office \u2028or stocking location.<\/p>\n<\/div>\n\n\n\n

\"Illustration<\/figure>\n<\/div>\n\n\n\n
\n
\n

5<\/strong><\/p>\n\n\n\n

When you need service, your local engineer has \u2028the right parts in-hand to repair your equipment.<\/p>\n<\/div>\n\n\n\n

\"Illustration<\/figure>\n<\/div>\n\n\n\n
\n
\n

6<\/strong><\/p>\n\n\n\n

Every 30 minutes the database updates and machine learning analyzes current data for part needs.<\/p>\n<\/div>\n\n\n\n

\"Illustration<\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n