Keep it simple. Continue using your native ticketing platform to place and track service requests for your data center with Service Express. Our open API integration provides a seamless ticketing experience for you.
Easy two-way integration
Incorporate insights in your existing ticketing platform using our ExpressConnect® Application Programming Interface (API). The API integration allows two or more applications to connect to perform a joint function. Built for seamless integration between your system and ours — you can now see all of your tickets in one place!
Streamline your workflow
Automate your data center support by integrating your preferred monitoring and ticketing platforms with ExpressConnect.
Integrate your systems
With our adaptable API, developers can create custom integrations of their ITSM to automate ticketing workflows.
Maximize your resources
Save time by leveraging your current solutions. Integration gives you the opportunity to keep your team and maintenance activity on your existing monitoring and ticketing system.
Getting started with the API
The best way to start building integrations with ExpressConnect is to contact your Account Executive to set up time between our technical team and your developer. We will provide documentation, instructions, a secure developer portal and code, as well as a support contact to empower your developer to integrate your solution with ours.
Find answers to common questions about ExpressConnect API. Contact us to learn more about our flexible integration and how it can streamline your workflow.
What is API integration?
Which programming languages are compatible with the API?
How do we integrate with ExpressConnect?
Which ticketing and monitoring systems can you integrate with?
Let’s talk about upgrading your maintenance
With ExpressConnect, your day just got easier.