Our “Right Parts at the Right Time” process to supporting your server, storage and network equipment
More uptime in your data center
For successful hardware maintenance, we prepare for failures in the data center using our experience and data analytics. PartsEdge™ is how we proactively reduce service gaps, slowdowns and inefficiencies by stocking the right quality data center parts locally to support your server, storage, and networking equipment.
It’s a parts process that ensures the right results for your operations 24/7.
In addition to our locally-stocked inventory, we have over 150,000 parts in our technical center to keep data centers like yours up and running when you need it the most. See how we do it!
Equipment Insight
A detailed data center parts audit to generate:
Accurate, standardized parts profiles for your server, storage, and networking equipment
A current inventory snapshot of your data center environment
A confirmation of the equipment on agreement and in your data center
Parts Availability
Predictive sparing delivers more uptime for you
Real-time analysis of parts usage identifies hardware failure trends
Parts delays are eliminated by stocking local inventory using OnDeck® data
Effective data center parts management ensures a first-trip repair and increased productivity
Quality Assurance
Industry leader in quality parts for your peace of mind
Data center parts are quality tested in our purpose-built enterprise production lab
Additional parts are sourced from our global vendor network of over 300 trusted partners
99.85% inventory accuracy for fast, reliable support
First-Trip Repair Success
On-Site Response Met
Inventory Accuracy
Learn about ServiceEdge™
Our people-powered approach makes data center support easier for you