Technical Smarts
Experts in the data center
Problem-Solvers and Trusted Advisors
Minimizing downtime. Multi-platform support for your Cisco, IBM, HPE, Dell EMC and other OEM server, storage and network equipment.
Maximizing strategy. Critical insights for your data center decision-making, including failure analysis for your infrastructure, cost-saving analysis for your network equipment, and risk assessment.
Know-how and support in your data center
ONGOING LEARNING
Our award-winning Aces Development training program incorporates actual service call needs with continuous engineer development. Classes address customer needs, engineer skillset, and historical service data. The result? Your engineer is prepared to meet the specific support demands in your data center.
TECHNICAL RESOURCES
In the real world, unusually complex problems or uncommon issues arise. Engineers can find additional 24/7 support from our Field Technical Operations (FTO) Support team. This FTO team of technical operations experts are always ready with answers and next steps to resolve issues and maximize uptime.
Our people-powered approach sets the standard for what service can and should be
Our “Right Parts at the Right Time” process to supporting your server, storage and network equipment
Service Express
Data Center and Network Third-Party Hardware Maintenance
97%
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Learn more about the advantages of our data center maintenance
Contact us for a maintenance quote today