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Articles & Insights

Two Professionals Looking at iPad, Thinking
Articles & Insights

5 Ways CIOs Can Become Better Business Partners

To promote greater performance, CIOs must develop a strategic plan for their IT departments to work closely with each business unit in order to understand the objectives and the operational plan to achieve goals. CIOs Can Become Better Business Partners Technology plays an integral part in all areas of an organization. To improve technology outcomes, […]

Two Professionals Walking with Laptop in Data Center
Articles & Insights

Third-Party Maintenance (TPM) vs OEM Support

OEM support vs. third-party support – be prepared with what to know for each: how costs differ and why, coverage and service offers of each, flexibility and support options for both, is there possibility of customization?Which fits your needs better? Which option should you choose?

Engineer Evaluating Server
Articles & Insights

Rethink Six Myths Behind OEM Maintenance

6 OEM myths to question: Don’t extend warranty support; it’s better to buy new. It’s time to buy new when equipment is End-of-Life or End-of-Service-Life. Only the OEM can make updates to storage software. Support is always provided by an OEM engineer. OEM engineers are trained storage experts with insider knowledge. The best service delivery is provided by the OEM.