Articles & Insights

Four Professionals Drinking Coffee in Meeting
Articles & Insights

5 Factors in Reducing IT Maintenance Costs

How to do more, spend less, and reduce IT maintenance costs. Factors to consider for data center third-party maintenance: What is the risk? What does cost look like? Who is my contact if I have different brands of equipment? How do I get flexible support? How do I know it’s reliable?

Two Professionals Walking with Laptop in Data Center
Articles & Insights

Third-Party Maintenance (TPM) vs OEM Support

OEM support vs. third-party support – be prepared with what to know for each: how costs differ and why, coverage and service offers of each, flexibility and support options for both, is there possibility of customization?Which fits your needs better? Which option should you choose?

Engineer Evaluating Server
Articles & Insights

Rethink Six Myths Behind OEM Maintenance

6 OEM myths to question: Don’t extend warranty support; it’s better to buy new. It’s time to buy new when equipment is End-of-Life or End-of-Service-Life. Only the OEM can make updates to storage software. Support is always provided by an OEM engineer. OEM engineers are trained storage experts with insider knowledge. The best service delivery is provided by the OEM.