Articles & Insights

Two Engineers Pointing to Laptop
Articles & Insights

5 Basics for Disaster Recovery in the Data Center

5 efficient and effective steps to data center disaster recovery are: Understanding the impact of a disaster on your organization as a whole Pre-determining disaster recovery team members Creating your disaster recovery plan Determining your recovery time objective (RTO) & recovery point objective (RPO) Testing your disaster recovery plan Continue reading to learn: What is […]

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Articles & Insights

5 Factors in Reducing IT Maintenance Costs

How to do more, spend less, and reduce IT maintenance costs. Factors to consider for data center third-party maintenance: What is the risk? What does cost look like? Who is my contact if I have different brands of equipment? How do I get flexible support? How do I know it’s reliable?

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Articles & Insights

5 Ways CIOs Can Become Better Business Partners

To promote greater performance, CIOs must develop a strategic plan for their IT departments to work closely with each business unit in order to understand the objectives and the operational plan to achieve goals. CIOs Can Become Better Business Partners Technology plays an integral part in all areas of an organization. To improve technology outcomes, […]

Two Professionals Walking with Laptop in Data Center
Articles & Insights

Third-Party Maintenance (TPM) vs OEM Support

OEM support vs. third-party support – be prepared with what to know for each: how costs differ and why, coverage and service offers of each, flexibility and support options for both, is there possibility of customization?Which fits your needs better? Which option should you choose?

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Articles & Insights

Rethink Six Myths Behind OEM Maintenance

6 OEM myths to question: Don’t extend warranty support; it’s better to buy new. It’s time to buy new when equipment is End-of-Life or End-of-Service-Life. Only the OEM can make updates to storage software. Support is always provided by an OEM engineer. OEM engineers are trained storage experts with insider knowledge. The best service delivery is provided by the OEM.