The global leader
in the data center
Leverage the power of end-to-end solutions to automate support, upgrade performance and optimize IT infrastructure strategy.
Data Center Maintenance
Best-in-class multivendor server, storage, network & software support.
Automate, monitor & streamline support with the industry’s most robust all-in-one platform.
Hybrid Cloud Services
Make the switch to a secure, sustainable & highly scalable cloud solution.
Stay agile with Security, Connectivity, OS Management and Backup & Recovery for critical infrastructure.
Optimize performance with custom-built systems & technical expertise.
Join our customers leveraging
ExpressConnect® to decrease downtime
Skip placing a service call with automated support
Stop diagnosing faults and spending time submitting service tickets with 24/7 hardware support monitoring. No need to call us, your system already did!
Ticketing that works the way you do
Rely on responsive support and stay in the know with the ability to place, schedule, view, sort and track real-time ticket status.
Access your account details all in one place
Stay organized and forecast future initiatives with the visibility into your coverage and agreement details.
Connect the power of your existing systems
Eliminate duplicated efforts with access to over 10 of the top ticketing and monitoring platforms. Maximize your investment and reduce time spent managing maintenance at no additional cost.
Manufacturer saves $4 million by refining its hardware refresh strategy
Using insights from our hardware reliability data, the company extended equipment life by three years.
See why customers choose Service Express
My experience with Service Express has been exceptional, I’m very satisfied with their services… They’re proactive and quick to take action when an issue is brought up… I know that when I open a service ticket, the issue will be taken care of.
Service Express has been an excellent partner and extension of our data center staff. They are quick to respond with excellent communication. They care about our equipment as much as we do.
Service Express has been one of our longest and most reliable partners… They’re a big part of our commitment to our clients.
Data Center and Network Third-Party Hardware Maintenance
The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with”(read more)
The vendor we left was pushing additional services we do not need or want, and the price of the services we were using kept increasing.”(read more)
Service Express' response times to tickets is phenomenal, their network engineers are very knowledgeable and helpful when needed”(read more)
We Just started using this company this past year , we had multiple meeting about different hardware and plan.”(read more)
Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.”(read more)
Their service has always been accommodating to requests and quick to respond to service issues.”(read more)
Our site has used Service Express' coverage several time in the past two months alone. The service calls have been acted upon without haste and the dispatching of a qualified and knowledgeable technician to the job site was immediate. I put a high value on the service provided to us by Service Express”(read more)
Service Express has always been able to fulfill our needs. They work closely with us to identify changing support needs.”(read more)
As a hardware maintenance vendor, they are easy to work with…”(read more)
See how IT teams are responding to changes & challenges; review survey data from over 900 IT professionals.
Take a strategic look at your current hardware refresh plan; consider timing and frequency of your hardware refresh cycle; consider another option from OEM hardware. Determine how equipment reliability impacts your refresh decisions through failure rate data. Optimize your hardware refresh plan to increase efficiencies and cost savings for your infrastructure strategy.
You can ease the stress on your IT budget with our cost-cutting data center strategies. We can help you effectively reduce your OpEx costs, optimize your CapEx spend and improve your cash flow. Find out how.