Placing a service call with certain maintenance providers can be the last thing you want to face. You’re calling for support – not hold times, phone trees and multiple transfers. When you call Service Express for support, it’s always easy and quick. And in 30 minutes or less, you’re talking directly to your engineer. See how we make placing a service call a breeze.
When time comes to consolidate your data center, we can make virtualization easy for you. From hardware to licensing, services to asset disposition and everything in between, our team of VMware Certified Professionals can provide the type of support you need.
To restore uptime quickly, the right hardware needs to be on hand. We stock over 80,000 parts in our main distribution warehouse and another 80,000+ parts nationwide. Most importantly, we keep parts for our customers on the shelves of their local service office. Customers can count on their Service Express engineers to have immediate access to the resources needed for resolution.
Inventory accuracy is a priority because when a call comes in, it means a part goes out. With over 160,000 parts in stock, we perform daily and weekly cycle counts to ensure the parts needed are on the shelf. Providing you with the best support in the industry one part at a time.
To reduce risks and deliver quicker uptime, we meticulously follow custom Testing and Quality practices to ensure each part is in working condition. With a >1.5% DOA rate, these efforts contribute to delivering quicker resolutions. You can depend on Service Express’ use of quality parts for uptime.