Your day just got easier
ExpressConnect® is an all-in-one platform where you can manage your data center maintenance. Simplify your service with automated alerts, account insights, ticketing integration and more.
What is ExpressConnect?
- Real-time hardware issue alerts
- Automated ticketing with immediate fault diagnosis
- Server, storage and network
- View agreements, equipment, SLAs, ticket status and support history
- Communicate directly with your
- Schedule service callbacks
Take charge of your hardware maintenance with ExpressConnect to free up time, find what you need and keep your service on track.
ExpressConnect integrates with the following third-party providers:
Be more productive
With automated alerts and ticketing, you spend less time on service issues and more time on higher-level priorities.
Connect to what you need
Interactive access and visibility into your service and account information from anywhere at anytime.
Accomplish more with ExpressConnect
Minimize your downtime
Think of hardware monitoring as your autopilot for alerts and ticketing. Equipment issues are automatically detected, diagnosed and ticketed for you. You just need to answer the phone when your engineer calls to arrange a fast first-time fix.
Easily access what
Place service tickets, check status updates and chat with our in-house customer support team online. You can do more planning with visibility into your coverage and agreement information for reporting, budgeting, project and refresh cycle needs.
Keep your in-house support processes within your existing framework. You can integrate your current monitoring and ticketing systems with ours for a seamless workflow.
Data Center and Network Third-Party Hardware Maintenance
33 Verified Reviews >
as of October 1, 2020
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences, and do not represent the views of Gartner or its affiliates.
Let’s talk about upgrading your maintenance
With ExpressConnect, your day just got easier.