Your day just got easier
ExpressConnect® is an all-in-one platform where you can manage your data center maintenance. Simplify your service with automated alerts, account insights, ticketing integration and more.
What is ExpressConnect?
Real-time hardware issue alerts
Automated ticketing with immediate fault diagnosis
Server, storage and network
View agreements, equipment, SLAs, ticket status and support history
Communicate directly with your
Schedule service callbacks
Place and view tickets seamlessly in your preferred platform using our API
Optimize your current processes and ticketing systems with ours
Monitor your equipment in one location
Take charge of your hardware maintenance with ExpressConnect to free up time, find what you need and keep your priorities on track. We can help you increase uptime, reduce costs and improve support to meet your data center needs.
Be more productive
With automated alerts and ticketing, you spend less time on service issues and more time on higher-level priorities.
Connect to what you need
Interactive access and visibility into your service and account information from anywhere at anytime.
Align your resources
Continue using your existing systems with our seamless API integration or access your service data from our portal.
Accomplish more with ExpressConnect
Minimize your downtime
Think of hardware monitoring as your auto-pilot for alerts and ticketing. Equipment issues are automatically detected, diagnosed and ticketed for you. You just need to answer the phone when your engineer calls to arrange a fast first-time fix.
Easy access to what
Place service tickets, check status updates and chat with our in-house customer support team online. You can do more planning with visibility into your coverage and agreement information for reporting, budgeting, project and refresh cycle needs.
Keep your in-house support processes within your existing framework. You can integrate your current monitoring and ticketing systems with ours for a seamless workflow.
Let’s talk about upgrading your maintenance
With ExpressConnect, your day just got easier.