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Managed Backup and
Recovery Services

Keep your data secure and accessible when you need it the most with our proactive backup and recovery services. 

Engineers Study on Laptops in Server Room

Successful data protection requires robust solutions

Businesses are continually navigating the challenges of resource constraints, security concerns and the risk of downtime. That’s why we work alongside your team with Managed Backup, Disaster Recovery and High Availability services. Gain peace of mind by counting on our experienced team to meet your business continuity goals.


Secure data protection

Reduce the risk of data loss due to user error, ransomware or other complications with our comprehensive and proactive managed backup service.

  • 24/7 support
  • Robust encryption
  • Remote monitoring and rapid responses from technical experts
  • Support for IBM i, AIX, Windows, Linux and container environments
  • Achieve an extra layer of protection with data immutability
Blurry Finger Pointing at Computer Screen
An image of a male and female in a data center. The male is holding a laptop with his hand perched on the trackpad. He is tilting the laptop toward the female so she can see the screen.


Preserve business continuity 

Mitigate the impacts of a disaster by preparing for all scenarios to ensure full availability. Our technical experts work alongside your team to audit, identify gaps, address areas of improvement and replicate mission-critical workloads.

  • Multiple backup locations
  • Regular testing to meet recovery time and business resilience goals
  • Simple deployment and management
  • Transfer data quickly and efficiently
  • Assistance with the setup and implementation of your disaster recovery plan


Backup and restore your data

Gain fast and easy access to your backups with FalconStor and Cybernetics Virtual Tape Libraries. With several models to choose from, there’s a VTL solution for companies of every size. Our team works with you to determine which option meets your needs and budget.

  • Decrease backup and restore timelines
  • Eliminate tape handling
  • Reduce offsite storage cost
  • Protect data with immutable backups

Additional options for Managed Backup and Recovery services are available. 

An image of two female engineers inspecting a server rack


Quickly access and restore your critical data

Identify your business-critical systems to maintain continuous availability and reliability during a potential outage. Gain peace of mind knowing your essential data is replicated to reduce downtime and support your business continuity strategy.

  • 24/7 support
  • Software and hardware replication for IBM i, AIX, and PowerLinux workloads
  • Around-the-clock monitoring of the high availability replication status, ensuring objects always stay in sync

Additional resources

Muddy River Floods Buildings & Trees
Case Studies

Rebuilding the Data Centre: Disaster Recovery After Historic Flood

When Service Express received the call from a Midwest America’s hospital’s data centre which had been flooded, the hardware and service teams immediately created an emergency response plan and raced to help. A group of ten technical engineers was quickly assembled and worked around the clock to prepare over 25 servers within three days.

Headset with Servers and Safety Badge

Are you taking the right steps to protect your business?