Service Express acquires Mid-Range. Read the press release for more.

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Transform your IT infrastructure strategy

Maximise hardware investments, upgrade performance and adapt to demands with flexible data centre life cycle solutions.

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Extending the life of data center equipment is one of the many ways to prioritise sustainability and carbon avoidance to make a positive impact.

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Customer Story

International delivery company saves $5 million by streamlining data centre support

Reliable expertise, dedicated local engineers and having the right parts at the right time for over 28 locations contributed to the company’s savings.

Simplify and streamline tasks with ExpressConnect®

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ExpressConnect® Monitoring

Skip placing the service call with automated support

Stop spending valuable time submitting service tickets. With 24/7 hardware support monitoring, there’s no need to call us — your system already did!

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ExpressConnect® Ticketing

Ticketing that works the way you do

Rely on responsive support and stay in the know with the ability to place, schedule, view, sort and track real-time ticket status.

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ExpressConnect® Account Management

Find your account details all-in-one place

Manage support and plan for future initiatives with maintenance insights and agreement visibility.

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ExpressConnect® Integrations

Connect the power of your existing systems

Eliminate duplicated efforts with access to over 10 of the top ticketing and monitoring platforms. Maximise your investment and reduce time spent managing maintenance at no additional cost.

See why customers choose Service Express

Service Express

Data Center and Network Third-Party Hardware Maintenance

  • 5 Reviewed Sep 12, 2024

    I am truly impressed with Service Express's customer service and knowledge. They explained everything in detail and answered all my questions. When there were things they could not help us with, they offered comparable options. They were very flexible on giving us time and working with us as we re-did the things we were needing. They were very patient with us throughout the whole process.

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  • 5 Reviewed Apr 30, 2024

    Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.

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  • 5 Reviewed Jan 22, 2024

    The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with minimal extensions past SLAs. The account team has been upfront with any issues that developed and track down the root cause and made corrections to make sure there was a low likelihood of a similar instance occurring. I highly recommend them for Third-Party maintenance.

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  • 5 Reviewed Nov 8, 2023

    SEI has been a great resource for us. Their techs have been knowledgeable and even when we need only parts shipped to sites that have our own staff, they always make sure we

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  • 5 Reviewed Oct 27, 2023

    Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first

    (read more)
  • 5 Reviewed Oct 27, 2023

    I could not have asked for better customer support, which includes technical design and architecture, understanding of our requirements and pain points, and post-sale support

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  • 5 Reviewed Oct 31, 2023

    Fantastic experience overall – Service Express has been very flexible and responsive. They came in at a price point that worked for the organization and are very easy to work

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  • 5 Reviewed Jul 31, 2023

    The engineers are well experienced and have good knowledge. They have timely responses.

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  • 5 Reviewed Jul 21, 2023

    Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less.

    (read more)
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