Transform your IT infrastructure strategy
Maximise hardware investments, upgrade performance and adapt to demands with flexible data centre life cycle solutions.
Data Centre Maintenance
Increase uptime with multivendor server, storage, network & software support.
ExpressConnect®
Easily manage, monitor & automate maintenance support with our robust all-in-one platform.
Managed Infrastructure Services
Trust certified experts to proactively maintain & optimise your environment.
Leverage the #1 rated data centre maintenance provider
Carbon Emissions Savings Calculator
Calculate your carbon impact
Extending the life of data center equipment is one of the many ways to prioritise sustainability and carbon avoidance to make a positive impact.
Customer Story
International delivery company saves $5 million by streamlining data centre support
Reliable expertise, dedicated local engineers and having the right parts at the right time for over 28 locations contributed to the company’s savings.
Simplify and streamline tasks with ExpressConnect®
Skip placing the service call with automated support
Stop spending valuable time submitting service tickets. With 24/7 hardware support monitoring, there’s no need to call us — your system already did!
Ticketing that works the way you do
Rely on responsive support and stay in the know with the ability to place, schedule, view, sort and track real-time ticket status.
Find your account details all-in-one place
Manage support and plan for future initiatives with maintenance insights and agreement visibility.
Connect the power of your existing systems
Eliminate duplicated efforts with access to over 10 of the top ticketing and monitoring platforms. Maximise your investment and reduce time spent managing maintenance at no additional cost.
See why customers choose Service Express
Service Express has been an excellent partner and extension of our data centre staff. They are quick to respond with excellent communication. They care about our equipment as much as we do.
Service Express has been one of our longest and most reliable partners… They’re a big part of our commitment to our clients.
My experience with Service Express has been exceptional, I’m very satisfied with their services… They’re proactive and quick to take action when an issue is brought up… I know that when I open a service ticket, the issue will be taken care of.
Service Express
Data Center and Network Third-Party Hardware Maintenance
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Service has always been consistent and they have provided fast results.
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Service Express continues to deliver on its promise to provide excellent service.
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I am truly impressed with Service Express's customer service and knowledge. They explained everything in detail and answered all my questions. When there were things they could not help us with, they offered comparable options. They were very flexible on giving us time and working with us as we re-did the things we were needing. They were very patient with us throughout the whole process.
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Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.
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The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with minimal extensions past SLAs. The account team has been upfront with any issues that developed and track down the root cause and made corrections to make sure there was a low likelihood of a similar instance occurring. I highly recommend them for Third-Party maintenance.
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SEI has been a great resource for us. Their techs have been knowledgeable and even when we need only parts shipped to sites that have our own staff, they always make sure we
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Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first
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I could not have asked for better customer support, which includes technical design and architecture, understanding of our requirements and pain points, and post-sale support
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Fantastic experience overall – Service Express has been very flexible and responsive. They came in at a price point that worked for the organization and are very easy to work
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