Reports • 2 min read
2025 Data Centre & Infrastructure Report: Healthcare Spotlight
See what IT professionals in healthcare are planning for in 2025.
39%
of respondents ranked strengthening security as a top priority
Cyber threats and attacks are relentless. It’s essential for organisations to increase investment in education, technology solutions, disaster recovery and cyber recovery technologies like immutable storage.
Data centre maintenance
Budget and service quality drive maintenance decisions
Key influences guiding decisions on data centre maintenance support:
Price
48%
Engineer knowledge & skill
43%
Customer experience
42%
Budget Outlook
49%
of respondents chose data centre consolidation as their top cost-saving measure
Centralising IT infrastructure can reduce energy, maintenance and staff costs.
Infrastructure Hardware
The staying power of legacy systems
A majority of healthcare data centres continue running legacy systems.
Greater than 50%
11%
26-50%
25%
11-25%
26%
Less than 10%
25%
Emerging Technology
38%
of respondents are leveraging AI with chatbots
AI can improve chatbot function with personalised responses, automation and greater efficiency.
Workload Deployment
Diversity within workload environments
Current distributions reflect a strategic blend of innovation, security and scalability:
41%
On-prem data centre
24%
Public cloud
15%
Hosted private cloud
15%
Colocation
5%
Other
Sustainability
56%
of respondents chose extending equipment life as their top sustainability measure
Longer server, storage and networking equipment life cycles help reduce new carbon emissions.
Survey Background
Survey respondents
We shared responses from 127 IT professionals in healthcare who completed our annual Data Centre & Infrastructure Survey.
Participants by organisation:
25%
Nonprofit healthcare network
23%
For-profit healthcare network
19%
For-profit independent
19%
Nonprofit independent
14%
Other
Source: Healthcare responses collected from an online Data Centre & Infrastructure Survey conducted by Service Express.
Data Centre Resources
Expand your infrastructure knowledge
Articles & Insights • 4 min read
FAQ: Third-Party Maintenance (TPM) in the Healthcare Industry
Do you have questions about using third-party maintenance in your healthcare-related data centre? We’ve got answers for you.
Reports • 2 min read
2025 Data Centre & Infrastructure Report | Service Express
Explore responses from over 900 IT professionals and get expert insights into what shapes initiatives, decision-making, sustainable actions and more.
Case Studies • 2 min Read
National healthcare provider eliminates service gaps at over 60 data…
IT leaders at a national healthcare provider decided it was time for a change. They found a maintenance solution to improve service quality, flexibility and savings with Service Express.
