Corporate social responsibility
Taking care of our people, communities and planet makes us stronger at what we do. Although our work is far from over, we’re dedicated to creating positive impacts and experiences for all.
A message from our CEO
Since our beginning, we’ve set out to solve problems, deliver better experiences and make decisions with people at the centre of it all. We understand that the ambition to strengthen our role in creating a positive impact is bold. With drive, determination and courage comes transformation.
Challenging the standard of what it means to be a data centre solutions provider is woven into the fabric of our company. We look forward to running towards the unknown and seeing what we accomplish together.
Company commitments
Continue to optimise operations to reduce our carbon footprint, pollution
and waste.
Provide an empowering and inclusive atmosphere for all.
Support our local communities
with time, talent and philanthropic efforts.
Social responsibility pillars
We view our responsibilities through the lens of the following pillars. When these areas work together, they create a meaningful impact.
Environment
Address our carbon footprint to reduce impact.
Workplace
Celebrate and invest in our people’s well-being.
Community
Lead the way by giving back to our communities.
Environmental commitments
Over the years, we’ve looked for new ways to address and improve our impact.
Provide multi-stream recycling, water bottle refill stations and composting services and install LED lighting in global corporate offices.
Limit single-use plastics.
Reduce quantity of printers to lower waste.
Maintain eco-cooling and a PUE of 1.14 in European data centres.
Offer charging stations to promote electric car usage.
Utilise solar energy.
Reducing carbon emissions and responsibly disposing of decommissioned equipment
Extending the life of data centre hardware helps companies to reduce their carbon footprint, unnecessary waste, overspending and more. Deciding to delay a hardware refresh avoids the need to manufacture equipment using raw materials, metals, packaging and transportation, in turn decreasing the production of CO2.
If a customer undergoes a hardware refresh based on capacity, compatibility and other requirements, our team ensures that all decommissioned equipment is disposed of following NIST 800-88 standards. The remaining equipment is either refurbished or recycled in a zero-landfill scrap facility.
Data centres powered by
100% renewable energy
Using clean energy and sustainable sources, our efficient data centres operate with renewable energy and have a power usage effectiveness rate (PUE) of 1.14.
Our Renewable Energy Guarantees of Origin (REGO)-certified² data centres save around 2640 tonnes of CO2 each year.³
Carbon Emissions Savings Calculator
Calculate your carbon savings
Decrease carbon emissions. Meet your sustainability goals. Discover how to address your carbon impact by extending the life of data centre equipment life cycles.
Building a more sustainable future
We’re focused on accelerating and developing transformative change to fulfill our environmental commitments. To show our dedication to protecting critical resources, we’ve pledged to meet net-zero greenhouse gas emissions by 2050 or earlier through the United Nation’s Climate Neutral Now initiative.¹
Technical certifications
By maintaining multiple ISO certification standards, we’re able to offer IT professionals greater industry-specific expertise and improved support.
ISO 22301:2019
Business Continuity Management
ISO 9001:2015
Quality Management
ISO 14001:2015
Environmental Management
ISO 27001:2013
Information Security Management
SOC 2 Compliant
Safe Contractor Approved
Climate Neutral Now
The above logos refer to our Service Express Europe Limited UK Head Office and Data Centre locations. For more information please request a copy of our certificates.
Workplace
Empowering our people
We focus on supporting conversations, creating resources and investing in our people’s physical and psychological well-being. Topics we discuss include gender equity, Pride, working parents, diversity, belonging, neurodiversity, mental health and more.
Diversity, equity and inclusion
We’re committed to supporting a diverse workforce representing all beliefs and backgrounds to cultivate a culture of growth and belonging through our initiatives to educate, celebrate and integrate.
Educate
Provide resources to encourage our people to consistently build awareness of diverse and unique perspectives outside their own.
Celebrate
Share intentional and effective ways to celebrate all dimensions of diversity and embrace the uniqueness among our people and those we serve.
Integrate
Collaborate with our employees, suppliers, customers and partners to create an inclusive environment in all aspects of our organisation.
Supporting mental and
physical wellness
We want our people to be the best version of themselves, whether they’re at work or home. That’s why we’re always looking for new ways to support life’s changing milestones.
Healthcare coverage
Parental leave
Lifestyle reimbursement
Paid volunteer time
PTO & Holidays
Employee resource groups
Community
Serving our communities
People are only as strong as their communities. By expanding our focus
to the places we live, work and grow, we can make a difference around
the world.
Service Express Cares
Service Express Cares is a grassroots-led committee focused on supporting and promoting the well-being of the company through initiatives, including giving, volunteering, prompting sustainability and physical and mental health. This internal team works to ensure our people have the information and resources they need to give back to their communities.
4064
Volunteer hours
completed in 2023
10%
Increase from
2022
Several organisations we support
Over £558,455 for Kids’ Food Basket since 2013
Every year, Service Express organises and hosts a charity golf outing, Driving Out Hunger, to benefit Kids’ Food Basket in its mission to provide nourishing meals to children to help them to reach their potential. Kids’ Food Basket has helped over 90,000 children to receive free or reduced meals with the help of volunteers, fundraisers and charitable donations.
Spotlight story
Soon after his birth in 2019, Jayne’s grandson, Oscar, was diagnosed with quadriplegic cerebral palsy. This diagnosis rocketed Jayne’s daughter and son-in-law into a new and unexpected world of hospital stays, medication, appointments, adaptations to their home, medical training and so much more.
Bedford and District Cerebral Palsy Society (BDCPS) provided Oscar and his family with immense support. From providing counselling for parents to holding regular activities for children, craft groups and other ways to connect.
In 2021, BDCPS hosted a “Smile for a Mile” fundraiser, asking participants to walk during the Easter holidays and donate to the organisation. Team members came together to raise funds in support of Jayne and her family.
Find a career you’re
excited about!
We’re always searching for individuals who are humble, passionate, and ready to conquer challenges of all shapes and sizes.
¹ Climate Neutral Now pledge confirmed and maintained by Service Express Europe Limited
² Certification maintained by Service Express Europe Limited
³ Based on findings from April 2020 to March 2021