Cisco Data Centre Maintenance

Q: My Cisco Smart Net contract expires soon. What are my options?

There’s no one-size-fits-all solution when it comes to Cisco support. Connect with us to meet with a Cisco expert who will outline and discuss your options. Contact us to connect with a Cisco expert and discover the best maintenance solution for your equipment.

Q: Do I need to renew my Cisco Digital Network Architecture (DNA) Software subscription?

Start exploring your options! Learn more about the alternative to Cisco support in the resources below or get in touch to connect with a Cisco expert. In a Flash | Alternatives to Cisco Smart Net Before renewing your Cisco DNA subscription, consider how often your team uses its features and functionality. If you aren’t relying on the additional features, we can help navigate your options. Get in touch with us for a Cisco expert to provide a personalised recommendation.

Q: Why should organisations consider TPM for their HCI needs?

TPM providers are great alternatives for traditional HCI maintenance due to their cost-effectiveness, flexibility and expertise. Service Express provides reliable and efficient maintenance services, utilising in-depth knowledge and experience to navigate the complexities of HCI environments. Connect with us to talk with a Cisco expert for a personalized recommendation.

Elevate your service experience and expedite resolutions with Cisco third-party maintenance (TPM).

(7) UPCOMING ALERTS

EOSL: CISCO NEXUS 3132Q-X 32-PORT 40GBE SWITCH – Apr 30, 2025

EOSL: CISCO NEXUS 3264Q 64-PORT 40GBE SWITCH – Apr 30, 2025

EOSL: CISCO IE3000 4-PORT POE EXPANSION MODULE – Jun 30, 2025

EOSL: CISCO NEXUS 3132Q 32-PORT 40GBE SWITCH – Apr 30, 2025

EOSL: CISCO IE3000 8-PORT 10/100 2XCOPPER/SFP LAYER 3 SW – Jun 30, 2025

EOSL: CISCO IE3000 4-PORT COPPER EXPANSION MODULE – Jun 30, 2025

EOSL: CISCO IE-3000 8-PORT 10/100 TX EXPANSION MODULE – Jun 30, 2025

VIEW OUR EOL & EOSL DATABASE

Cisco Server and Network Support

Drive efficiency and savings with Cisco third-party hardware support

Why compromise when you can have it all? We provide the Cisco maintenance you need with the reliable service you deserve.

Responsive support

24/7×365 customer assistance and onsite service

Greater flexibility

User-friendly, adjustable terms and agreements

Dedicated engineers

Knowledgeable primary and secondary engineers

Streamlined tasks

Manage maintenance with our ExpressConnect® platform

Data-driven reliability

Locally stocked parts eliminate repair delays with help from OnDeck® Predictive Sparing®

Adaptable coverage

Warranty, post-warranty, gap and EOSL support options

Discover Cisco Post-Warranty support Options

Engineer on Laptop; Yellow Wiring Behind Her

Maximise outcomes with seamless support

Cisco products on contract

years of experience

service callback from engineer
*10-minute average

first-trip repair success

Prolong the lifespan of your Cisco equipment

Evaluate your hardware support options by identifying the IT equipment life cycle stage.

0–3 Years

OEM support

Warranties are typically bundled with equipment and vary between 1–3 years

9–12+ Years

End of Service Life (EOSL)

The OEM no longer produces, develops, updates or supports equipment

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3–6 Years

Post-warranty support

Don’t be caught without hardware support! It’s time to evaluate your options after the OEM warranty expires

6–9 Years

End of Life (EOL)

The manufacturer no longer produces or sells equipment. Firmware, patches and updates are reduced

Search thousands of End of Life & End of Service Life dates

What is EOL & EOSL

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OEM	Product Family	Model No.

All supported Cisco products

Server

Network

Hyperconverged Infrastructure (HCI)

*We’re continuously expanding our supported products. Contact us if you don’t see your equipment listed above.

VIEW ALL SUPPORTED PRODUCTS

What our customers are saying

Eric Enos CHIEF TECHNOLOGY OFFICER, LIFEPOINT HEALTH

“My account team has never told me ‘we can’t do that’ the answer is always ‘we will find a way to make that happen.'”

Service Express

Data Center and Network Third-Party Hardware Maintenance

5 Reviewed Jan 28, 2025

Service has always been consistent and they have provided fast results.
”(read more)
5 Reviewed Jan 28, 2025

Service Express continues to deliver on its promise to provide excellent service.
”(read more)
5 Reviewed Sep 12, 2024

I am truly impressed with Service Express's customer service and knowledge. They explained everything in detail and answered all my questions. When there were things they could not help us with, they offered comparable options. They were very flexible on giving us time and working with us as we re-did the things we were needing. They were very patient with us throughout the whole process.
”(read more)

5 Reviewed Apr 30, 2024

Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first with Service Express to see if they can cover it. Once implemented, we have found their engineers and inventory more than adequate to meet our day to day needs for support.
”(read more)
5 Reviewed Jan 22, 2024

The transition to ServiceExpress was seamless. Once everything was onboarded, support continued as it should with no interruptions. Service delivery has been top notch, with minimal extensions past SLAs. The account team has been upfront with any issues that developed and track down the root cause and made corrections to make sure there was a low likelihood of a similar instance occurring. I highly recommend them for Third-Party maintenance.
”(read more)
5 Reviewed Nov 8, 2023

SEI has been a great resource for us. Their techs have been knowledgeable and even when we need only parts shipped to sites that have our own staff, they always make sure we
”(read more)

5 Reviewed Oct 27, 2023

Service Express has made it easier for us to keep our legacy hardware past the OEM support contract. When it comes time to renew most of our purchases we usually check first
”(read more)
5 Reviewed Oct 27, 2023

I could not have asked for better customer support, which includes technical design and architecture, understanding of our requirements and pain points, and post-sale support
”(read more)
5 Reviewed Oct 31, 2023

Fantastic experience overall – Service Express has been very flexible and responsive. They came in at a price point that worked for the organization and are very easy to work
”(read more)