February 13, 2020
Grand Rapids, MI – The premier third-party maintenance (TPM) provider, Service Express, has acquired SYMM-Care, a TPM provider based in Cleveland, OH.
With over 20 years of third-party support, SYMM-Care is recognized for providing hardware and software maintenance solutions for EMC, IBM and NetApp users. SYMM-Care was founded in 1999 by Bob and Mark Borlin who have expanded the company to service customers in the U.S. and internationally.
“We’re excited about this opportunity with Service Express to provide industry-leading third-party support in the U.S. and abroad. This partnership will provide immense value to our customers moving forward,” says SYMM-Care Founder, Bob Borlin. “We also want to thank our employees who have helped us grow the company and build a loyal customer base over the past twenty years.”
Service Express provides their customers with third-party maintenance for server, storage and network hardware – as well as OS support and data center relocations. Service Express has extensive expertise across a broad range of industries including healthcare, manufacturing, education, government, and Fortune 500 companies.
“SYMM-Care is a longtime trusted partner of Service Express who is committed to providing the best experience for their customers. We are excited to be partnering with SYMM-Care to help bolster and drive our continued growth in the TPM industry,” says Ron Alvesteffer, President and CEO of Service Express.
Located in Cleveland, OH, SYMM-Care has over two decades of experience as a third-party maintenance provider for EMC, IBM and NetApp users. The company provides maintenance and support directly to end users along with providing back-end support for other third-party providers. SYMM-Cares’ vendor-trained engineers take pride in helping customers maximize the value of their equipment while providing expert service.