Cisco Server | Service Express

Cisco Support & Maintenance Solutions

There is an alternative Cisco support solution that doesn’t require restrictive contracts, complex support structures, hidden penalties and delayed onsite responses. It’s time to elevate your service experience and receive quicker resolutions with third-party maintenance (TPM).

EOSL ALERT on August 31, 2022 for the following: CISCO ASA 5585-X SSP-10 3DES/AES FIREWALL

EOSL ALERT on August 31, 2022 for the following: CISCO ASA 5585-X SSP-20 CHASSIS BUNDLE

CISCO Server and Network Support

Explore your Cisco maintenance options

There is an opportunity to reduce your Cisco support costs and meet demands without a Smart Net agreement. Third-party maintenance can help you weigh your Cisco support options and extend the life of your equipment with no loss in performance.

Cisco Service Express
Maintenance Support Features
24/7×365 onsite support
Warranty & post-warranty support
Gap coverage
EOL & EOSL support
Dedicated primary & secondary engineer
Engineer callback in 30 minutes or less
Locally stocked parts
Adjustable & penalty-free terms
Easy-out agreements & locked-in pricing

Cisco maintenance that works for you

Find new opportunities to meet your expectations with data center support that simplifies your day-to-day responsibilities.

Engineer on Laptop; Yellow Wiring Behind Her

25+ years of experience

Average 10-minute engineer callback

97% first-trip repair success

67,000+ Cisco products on contract

All supported Cisco products

UCS Series

Catalyst

MCS Series

MDS Series

Nexus

Real customers, powerful solutions

Service Express

Data Center and Network Third-Party Hardware Maintenance

Gartner Peer Insights Custom First
  • 5 Reviewed May 23, 2022

    Have been very pleased. Always seems to have the part I need…

    (read more)
  • 5 Reviewed May 23, 2022

    This company is always standing by should we run into…

    (read more)
  • 5 Reviewed Jan 13, 2022

    My company was able to extend the life of older EMC and Dell…

    (read more)
  • 5 Reviewed Aug 27, 2021

    Service Express (or SEI) has been a valued partner and vendor…

    (read more)
  • 4 Reviewed Aug 27, 2021

    Great experience so far. Very affordable and as good as…

    (read more)
  • 4 Reviewed Aug 31, 2021

    Service Express Inc. (SEI) always comes through for me. There are a…

    (read more)
  • 5 Reviewed Jan 12, 2022

    Overall we have had a great experience with Service Express…

    (read more)
  • 5 Reviewed May 24, 2022

    As a hardware maintenance vendor, they are easy to work with…

    (read more)
  • 5 Reviewed Jan 12, 2022

    Service Express has been great! They even do a great job of…

    (read more)

Cisco maintenance FAQ

Utilize the benefits of OEM and third-party maintenance with a hybrid support approach. We can help you determine which equipment is best for TPM or should remain on Cisco support based on hardware type, generation and location demands.

Contact us to connect with a Cisco expert and discover the best maintenance solution for your equipment.

Start exploring your options! Learn more about the alternative to Cisco support in the resources below or get in touch to connect with a Cisco expert.

In a Flash | Alternatives to Cisco Smart Net

On-Demand Webinar | Exploring the Alternatives to Cisco Maintenance

Before diving headfirst into renewing your Cisco DNA Software Subscription, consider how often your team uses the features and functionality. If you aren’t relying on the additional features, we can help you navigate your options.

Connect with us to talk with a Cisco expert for a personalized recommendation.

Coverage that meets your needs

24/7

30-minute engineer callback

Four hour onsite response

24/7×365

Same business day

30-minute engineer callback

Four hour onsite response

M-F, 8am-5pm

Next business day

30-minute engineer callback

Next business day onsite response

M-F, 8am-5pm

Custom

Need a customized solution?

We’ll work with you to create an SLA that meets your needs.

Additional resources

Hand Writing on Paper
Articles & Insights May 18, 2020

Take Charge of Your Hardware Refresh Plan

Take a strategic look at your current hardware refresh plan; consider timing and frequency of your hardware refresh cycle; consider another option from OEM hardware. Determine how equipment reliability impacts your refresh decisions through failure rate data. Optimize your hardware refresh plan to increase efficiencies and cost savings for your infrastructure strategy.

Headset with Servers and Safety Badge

Start receiving the Cisco support you deserve