Apply Now

Details

 

Service Express UK has a new opening for an experienced Senior Account Executive. This role comes with an attractive compensation plan and OTE of 100k + uncapped commission.

The Senior Account Executive is responsible for engaging their assigned Channel Partners and new Target Partners for the sale of, cross sell, upsell & renewal of Service Express products and services. They are responsible for the sales of the organisation’s services in a specific, assigned area or customer set. 

What you will get: 

• Salary up to £65,000 for the right person plus uncapped commission
• This position can be fully remote or hybrid
• Lifestyle Benefits, Employee Assistance Programme, Life assurance, Private Medical Insurance and also be a part of an award-winning culture!
• Paid volunteer hours.
• A Collaborative company that focuses on providing our employees and customers through the best experience.
• On site Gym and use of personal trainers.

 

What you will do: 

Pipeline Generation 

• Contact and engage existing Channel partners and educate them on Service Express service offerings. 
• Engage with assigned Target Partners to promote, onboard and engage in new opportunities. 
• Manage an effective and methodical sales process by creating, qualifying and closing new profitable business. 
• Schedule regular partner meetings to increase stakeholder engagement and drive visibility of Service Express to become partner of choice for TPM. 
• Identify the third-party maintenance opportunities of customers by conducting needs analysis including. 
• Prepare business proposals based on needs analysis and present opportunities to customers. 
• Effectively utilise appropriate resources to continuously build pipeline and generate new leads. 
• Manage and possess a healthy and transactional pipeline consistently executing to drive results. 

Account Management 

• Actively maintain and manage relationships for customers in your pipeline by scheduling regular CBR meetings and periodically send them relevant sales information during the sales cycle. 
• Gain and maintain an understanding of service gaps SEI can address to identify areas of opportunity as well as objectives to establish business for all customers within responsibility. 
• Be the active liaison for internal and external communications with assigned customers; renew existing customers at least 30 days in advance of their contract expiration; assist Accounts Receivable to ensure timely collection of billings, as necessary 
• Regularly update and communicate with Customer Resource Management software as applicable. 
• Effectively utilise all company provided resources to timely track and maintain the customer data to ensure transparency across business functions, i.e. Customer Support, Service, etc. 
• Actively participate in all scheduled internal business meetings and trainings available to ensure current knowledge on all business activities and nuances.  
• Collaborate with partnered teams to ensure cross functional information is utilized effectively, i.e. maintaining contracts with billing, active follow up on marketing leads generation and receivables as needed. 
• Monitor customer equipment warranties and proactively engage new business by inquiring on customers’ inventory to gain additional value by adding newly acquired equipment. 
• Engage with SE online content monthly such as blogs, talking heads, LinkedIn posts etc. these should be posted in the relevant social media arenas or direct social media messaging 
• Demonstrate proficiency in all aspects of Salesforce utilisation based on daily application and communication updates. 
• Proactively solicit and share competitive intelligence with appropriate resources. 
• Engage internal partners such as Field Service, Regional Sales Manager, SDM’s etc. to maximise results and ensure profitable customer relationships. 
• Identify prospects for which it is appropriate to transition to the appropriate teams and facilitate such transition.  
• Partner with Marketing team to drive brand and market awareness. 
• Partner and strategise with Sales force to maximize outreach initiatives and close deals. 
• Collaborate with partnered teams to ensure cross functional information is utilised effectively, i.e., maintaining contracts with billing, active follow up on marketing leads generation and receivables 
• To reach and exceed all quarterly and annual targets within their assigned region/accounts/responsibility area as agreed with the Leadership Team 

Meetings & Reports 

• Actively participate in all scheduled internal business meetings and trainings available to ensure current knowledge on all business activities and nuances.  
• Reports on and communicates closely with leadership regarding progress and needs to deliver business results. 
• Complete ROIs monthly, attend all Checkins with updated form supplied 24 hours in advance and update 90 day forecast weekly to monitor and communicate personal performance objectives. 

 

What you will bring:

• At least  5 years of sales experience  
• Experience/knowledge of  Microsoft Office Suite, CRM 
• Exceptional oral communication and active listening skills 
• Ability to be resourceful and independent in a variety of situations 
• Strong sense of self-awareness and ability to give and receive feedback effectively 
• Ability to effectively learn and adapt to new tools, technologies, and processes 
• Very energetic with a strong desire to achieve results  
• Competency negotiation skills 
• Successful track record in sales 
• Prior experience in generating new business opportunities 
• Travel may be required as appropriate. 

 

#LI-Hybrid