Service Express
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Sun Oracle Data Center Maintenance

Utilize Sun Oracle third-party maintenance (TPM) to suit your IT budget, changing demands and business needs.

Sun Oracle Server, Storage and Software Support

Elevate support and productivity for your Sun Oracle assets

Tired of the OEM runaround? Avoid high costs and benefit from reliable and flexible Sun Oracle third-party maintenance. 

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Responsive support

24/7×365 customer assistance and onsite service

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Greater flexibility

User-friendly, adjustable terms and agreements

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Dedicated engineers

Knowledgeable primary and secondary engineers

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Streamlined tasks

Manage maintenance with our ExpressConnect® platform

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Data-driven reliability

Locally stocked parts eliminate repair delays with help from OnDeck® Predictive Sparing®

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Adaptable coverage

Warranty, post-warranty, gap and EOSL support options

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Leverage industry-leading data center support

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Sun Oracle products on contract

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years of experience

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service callback from engineer  
*10-minute average

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first-trip repair success

Extend the life of your Sun Oracle hardware investment

Evaluate your hardware support options by identifying the IT equipment life cycle stage.

0–3 Years

OEM support

Warranties are typically bundled with equipment and vary between 1–3 years

9–12+ Years

End of Service Life (EOSL)

The OEM no longer produces, develops, updates or supports equipment

3–6 Years

Post-warranty support

Don’t be caught without hardware support! It’s time to evaluate your options after the OEM warranty expires

6–9 Years

End of Life (EOL)

The manufacturer no longer produces or sells equipment. Firmware, patches and updates are reduced

All supported Sun Oracle products

*We’re continuously expanding our supported products. Contact us if you don’t see your equipment listed above. 

What our customers are saying

Service Express

Data Center and Network Third-Party Hardware Maintenance

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Sun Oracle maintenance FAQ

Support options to meet your service needs

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24/7×365

4-hour onsite response 365 days a year

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Same business day

4-hour onsite response on business days, including holidays

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Next business day

8-hour onsite response on business days, including holidays

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Custom

Connect with us to build a solution to meet your needs.

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Talk to an expert about our third-party Sun Oracle hardware support