OS Managed Services

Effective management to save time, money and effort

Looking after the most vital assets of your IT infrastructure

As enterprise IT becomes more complex, keeping on top of multiple different types and levels of OS instances can require more expert skills than a single business can deliver. 

Need OS Managed Services?

Providing Best in Class Service for Your Management Needs

Many businesses struggle with the day-to-day management of operating systems, from keeping up with operating system patching to backups, replication and antivirus protection. Challenges are thrown up when running a mixture of these systems: IBM i, Linux, Windows, AIX, z/OS.

Sometimes the skills available to a business cannot be at a high enough level to be an expert at everything. There is simply too much to do and as technology changes at an ever-increasing rate, it can be hard to keep up with the latest innovations.

When you use our management services, we take responsibility for ensuring platforms are always monitored and managed, keeping them up to the correct standards. We also provide a 24/7 UK-based operations team, only using our staff to deliver this service, who are always on-hand to support our managed services clients.

Blue Chip Cloud OS Management

For many customers, building their servers in the cloud is a simple step and once complete the hard work begins. Managing the server through its lifecycle!

Our teams of OS experts cover IBM i, AIX, z/OS, Windows and all the various types of Linux distro. We deliver these servers, then monitor and manage them once deployed. We already support thousands of servers in our cloud-based managed services and we have a strong reputation in onboarding new clients.

The service includes many advantages, such as:

  • 24/7×365 service desk
  • Monitoring
  • Job scheduling
  • Backup and performance management
  • Operating system upgrades
  • Patching
  • Anti-virus
  • High Availability (HA) management
  • Escalation to the manufacturer, via software maintenance and assurance

Our managed services clients regularly review the service outputs and quality with our Service Delivery team, who ensure the client experience exceeds expectations.

We only use our own staff to deliver these services. No third parties are involved, underlining the fact that we are in control of the whole service.

Click here to find out more about our cloud solution.

Remote OS Management

If you are unable to move your systems to the cloud and they remain in your data center in the UK or even in another country, you can still benefit from our management services. We can even help when you have servers in public or private clouds.

The same team support, monitor and manage hundreds of server-based OS instances in the UK and around the world. Our experts cover IBM i, AIX, z/OS, Windows and all the various types of Linux distro, delivering remote management.

You can benefit from the various features on offer, which include:

  • 24/7×365 service desk
  • Monitoring
  • Job scheduling
  • Backup and performance management
  • Operating system upgrades
  • Patching
  • Anti-virus
  • High Availability (HA) management
  • Escalation to the manufacturer via software maintenance and assurance

Our managed services clients regularly review the service outputs and quality with our Service Delivery team, who ensure the client experience exceeds expectations.

We only use our own staff to deliver these services. No third parties are involved, underlining the fact that we are in control of the whole service.

Operating System

At Service Express we hold extensive expertise in Windows, Linux, IBM i, AIX and z/OS. When you use our management services, we take responsibility for ensuring platforms are monitored and managed at all times, keeping them up to the correct standards. In addition, we provide 24/7 UK-based operations team, who are always on-hand to support our managed services clients.

As well as providing regular reports on all aspects of platform health, we can also advise on system security and performance, including up to PCI compliance levels, where required. With technical skills that started with IBM SSP and OS 400, you can rely on the breadth and depth of our skills.

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Contact Us Today About OS Managed Services

See how we can help advance your business