Service Express
An image of two engineers shaking hands inside a data center in front of large equipment racks

Watch on-demand | iAdmin: A virtual conference for the IBM i professional

Watch On Demand

Managed Operating Systems

Stay up-to-date with the latest operating system (OS) upgrades, scheduled maintenance and proactive support.

Engineer on Two Desktop Computers

Meet your strategic priorities

IT teams face significant challenges balancing ever-changing demands, including increased workloads, requirements, compatibility and testing to ensure systems are healthy and secure.

Offload your growing list of responsibilities to our experienced team so you can focus on other strategic initiatives. Say goodbye to looming deadlines, system hiccups or compliance roadblocks keeping you up at night.

Supported systems

IBM i

Proactive support for your evolving needs

IBM i is a trusted platform due to its availability, security and compatibility with new technologies. Our IBM i experts deliver proactive and hands-on support for your IBM i OS with our service options.

  • 24/7 monitoring, support and administration
  • OS upgrades, troubleshooting and resolution implementation
  • CPU, file system and performance management
  • Proactive patching of supported logical partitions (LPARs)
An image of two male engineers holding laptops in a data center

Benefits of Managed OS services

Gear Icon

Optimize performance

Our certified administrators monitor performance data to keep your systems current without jeopardizing production environments. 

Locked Lock Icon

Improve security

Proactively address issues to ensure systems remain reliable and secure. Count on our expertise and timely response if a problem arises. 

Checkmark Icon

Gain peace of mind

Eliminate the pressure of staying on top of growing responsibilities. We take care of your system with automation, giving you more time in your day. 

Meet our IBM Power Champions

IBM Champions are a community of experts and thought leaders in the IT community around the world. IBM Champions advocate, influence and mentor others to assist with IBM strategies and solutions.

Steve Pitcher | Technician & Account Executive | Champion since 2011

Steve Pitcher

Sales Consultant & Security Engineer

Champion since 2011

Richie Palma | IBM Infrastructure Sales Consultant | Champion since 2017

Richie Palma

IBM Infrastructure Sales Consultant

Champion since 2017

Larry Bolhuis | Data Center & Cloud Engineer | Champion since 2019

Larry Bolhuis

Data Center & Cloud Engineer

Champion since 2019

Phill Rowbottom | Service Express

Phill Rowbottom

Unix Consultant

Champion since 2025

Improve efficiency, security and performance with additional IBM services

Our team of certified engineers, technicians and consultants are committed to helping you protect and extend the life of your IBM equipment.

Headset with Servers and Safety Badge

Ensure seamless performance and protection with Managed OS services